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Shibuya Granbell Hotel

15-17,Sakuragaoka-cho,Shibuya-ku, Shibuya, Tokyo, Japan 150-0031 (Show on map)

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Area: Shibuya Number of Rooms: 105
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
403 reviews

Value for Money
7.7
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
6.7
All reviews (403)
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Yiying S. Couples China, February 18, 2013
Super bad living experience in Tokyo

Except the good location,nothing worth recommendation
4.3
Compare to our last stay in Claska, staying in Granbell is from heaven to hell. I know the room is small when I booked it,but it's very bad designed. So it feels even smaller the it's real size. It's not in square shape. The window is small and barely noticed. The carpet was so dirty. The most important thing is: no design at all. Above all were not the worst part, the unbearable point is the crap service. The staff was not polite when we checked in, no Wi Fi in the room(at this high price!) When we left hotel with LOTs luggages, no one helped us.not even opened the door. Very poor service especially in Japan, it's unbelievable.
Hotel Feature Tip: NO WI FI IN THE ROOM!!!!
Yiaw J. Couples Malaysia, February 17, 2013
great location with shopping area

unexpected free breakfast
8
Stayed for 3 days in this hotel...location not bad if you dont have much luggage with you...please make sure you know well where is your location before find this hotel as shibuya station has a lot of exit...get an unexpected free breakfast when check in... the hotel corridor quite dark and small room but well designed...will consider to stay again as the hotel is good price and comfortable!
Tanya N. Families with older children United States of America, February 17, 2013
Great location. Great staff.

Staff, location, location
9
We had a great stay. The hotel has everything we need. THe staff/service is excellent. Location is great.
Evi D. Solo travelers Indonesia, February 14, 2013
quiet in the midst of shibuya

convenient
8
super convenient where you can walk, catch bus and train within 3 minutes. it's in the busiest place but you don't hear the noise.
Yiaw J. Couples Malaysia, February 9, 2013
Nice room with free wifi!

unexpected free breakfast
8
Stayed for 3 days in this hotel...location not bad if you dont have much luggage with you...please make sure you know well where is your location before find this hotel as shibuya station has a lot of exit...get an unexpected free breakfast when check in... the hotel corridor quite dark and small room but well designed...will consider to stay again as the hotel is good price and comfortable! PS: the hotel is so near shibuya shopping area...for those who like shopping this might be a good choice!
Peter F. Couples Australia, February 3, 2013
Suite experience from artsy, centrally located

Modern design room, room amenities, bathroom
8
great! would highly recommend booking one of the lovely suite's.
Neil I. Business travelers United States of America, January 28, 2013
uncomortable

resturant servers food
5.3
front desk not customer oriented.need to communcate with management when they have no idea what to do when problems arise
Dody S. Couples Indonesia, January 26, 2013
Great location, clean and Big Room

Location
4.3
Basically this hotel located close to train station, Its looks so clean, warm and comfort. The staff so helpfull and explained well regarding the hotel. This hotel have several vending machine for drink and laundry. This hotel located near 24 hours Family Mart, you can find anyhing you need, and also close to cofee shop . Overall two thumbs up to this hotel. very recomended!
Dody S. Couples Indonesia, January 25, 2013
Shibuya Granbell Hotel, Tokyo, Japan

Great location, Clean, Big room
4
Basically this hotel located close to train station, Its looks so clean, warm and comfort. The staff so helpfull and explained well regarding the hotel. This hotel have several vending machine for drink and laundry. This hotel located near 24 hours Family Mart, you can find anyhing you need, and also close to cofee shop . Overall two thumbs up to this hotel. very recomended!
Shaun X. Solo travelers Malaysia, January 13, 2013
Great location but showing its age

Location
8
Stayed at this small boutique off and on over the years. Very conveniently located from the main JR Shibuya station, just off a side street. The hotel has started to show its age. Be that as it may, the room rates have remained unchanged over the years. Simple Japanese or western breakfast provided.
Hotel Feature Tip: Getting your luggage over the bridge can be an issue.

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Customer Reviews - Shibuya Granbell Hotel, Tokyo

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