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Shibuya Granbell Hotel

15-17,Sakuragaoka-cho,Shibuya-ku, Shibuya, Tokyo, Japan 150-0031

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765 reviews

574 reviews in English

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Staff Performance
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All reviews (765)
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Emelda R. Couples Singapore, July 31, 2015
Great location, ask for twin premier to get bigger

1) Great location 2) good eateries around the hotel 3) walking distance to Shibuya malls and station
Fantastic! Twin premier room will give you sufficient space than its other rooms. Great location. If you do not wish to take the subway, its fine taking taxi which will cost you about SGD 12.00 (approx yen 1000) per way from hotel to Omotosento hills or Harajuku or Ginza. I did not try the hotel food as there are so many other great food eateries around the hotel. Will definitely stay here again
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Lim W. Solo travelers Singapore, July 31, 2015
clean small rooms

clean, friendly staff, laundry service available
Firstly, it's very clean, and the cleaning only starts at 11am, which is good if you wake late. However, you can skip breakfast, because it's nothing to crow about. Laundry service is excellent - each underwear came back wrapped individually in plastic - but it's expensive. Location is not that easy to find at first but near the famed Shibuya crossing enough. Staff is friendly and speak fairly good English. Many restaurants in immediate vacinity, but not sleazy. Rooms are very small, typical of a business hotel.
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Adrienne J. Couples United States of America, July 29, 2015
Would definitely come back

Location, Room and Staff
Shibuya Granbell has everything a traveller would need to have a good time in Tokyo. It's a five to ten minute walk to Shibuya Station, there's a Family Mart around the corner and a Lawsons just up the road (although we only saw it on the last day). Doutour, Handdrip Coffee and Excelsior are just down the street. I've read reviews with complaints about the heating during the colder months, but during the summer, the airconditioning is on full blast. It was nice arriving back to the hotel to recharge after an exhausting day walking around in the muggy weather. The staff was very helpful from the beginning. They let us keep our luggages secured in the lobby so we could do some last minute shopping after checking out and called us a cab to the airport. Cabs are quite expensive in Tokyo, but if you do take one, make sure you carry the hotel card with the address. It can be a bit difficult to let the cab drivers know where the hotel is. I usually just say Cerulean Towers and asked to get dropped off at the corner where Family Mart is. The price for the hotel is pretty good considering what a good location it is and how nice the facilities are. I would definitely make this my staple hotel when I do come back to Tokyo.
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Wai K. Families with young children Hong Kong, July 27, 2015
Nice hotel

Location, service, room size
Nice hotel
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Wesley C. Solo travelers Australia, July 27, 2015

Really loved it! Can't wait to go back!
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Hok Y. Couples Hong Kong, July 26, 2015
Chic Design HOtel

Trendy, Convenient, Modern
The hotel is just 5 minutes walk from JR station, very easily accessible, except that you need to walk a bit up slope to reach the front door. The hotel design is chic and modern, so as the room. However, the escalator was out of service at the time I stayed, which cause a bit inconvenience.
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Pauline T. Solo travelers Singapore, July 25, 2015
Great location

Location. Cleanliness. Convenient.
Location is great, only 5min walk to Shibuya subway station across the bridge, which does have an elevator for those with a luggage. Room size is very small but that is typical for tokyo. Room is clean and has all the basic amenities. 3 convenient stores are close by.
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Kwai S. Solo travelers Hong Kong, July 21, 2015
Nice and comfy

Location, service and cleanliness
I love this hotel
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Tjung K. Families with older children Indonesia, July 20, 2015
Location, value for money

Location, clealiness and cooperatif staff
It is fine to stay here and get a surprise that we were given breakfast coupon, where as our booking is a non breakfast package. Interior is modern and will stay here again
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Sheryl R. Groups Philippines, July 7, 2015
Great location

Great location, it is very near Shibuya Station. The rooms were clean. The staff are very helpful.
If you are planning to visit Tokyo, Shibuya Granbell Hotel is a great hotel to stay. It is very near to Shibuya Station, it only takes around 20mins walk to the hotel, the only downside is you have to walk-up a stairs to cross the overpass to get to the hotel. If you are carrying big luggage it would be hard for you but there are elevators at the over pass that can make things easier. Everything is accessible by foot, if you want to see Hachiko Monument it is right outside Shibuya Station, it is very near to Shibuya crossing and to malls and restaurants. The rooms are very clean. They also gave us complimentary breakfast which is a big bonus. Overall, I am very pleased and would love to stay there again on my next visit to Tokyo.
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