September 13, 2014
Location, Cleaniness, Free Wifi
Location to Shibuya station and Daikanyama.
Staff polite and helpful
Horrible western breakfast and the Japanese breakfast was not too bad.
One enlgish language TV channel which in our room in particular had Japanese voiceover so we couldnt hear anything and staff could not remove voiceover, so it took it down to zero english speaking channels.
No Shower facilities after checking out.
ITo sum it up we wont be staying there again.
September 11, 2014
Location , clean . Near station
Very convenient . Clean . Close to transport , good position
Families with young children
September 10, 2014
September 9, 2014
Very helpful, kind,welcoming
September 7, 2014
Great location and price
Very near to Metro and JR station; New and kind-of stylish hotel, Nice customer service
United States of America,
September 5, 2014
Great hotel and good price
The location, the service and the bed was comfortable.
I thought the location was great, the check in process was easy. The service was excellent. The rooms were a bit small, but I guess that's the consolation for the reasonable price.
United States of America,
September 3, 2014
By train :
Henada airport to Shibuya station (40 min )
Purchase ticket to Shibuya Yamanote 580 yen($5.60)
Follow signs for keikyu line (platform # 2).
Take train towards shinagawa
Exit at shinagawa
Take JR Yamanote line on platform #2
Exit at Shibuya station
Exit west entrance
Walk on overhead bridge and
exit on the "tennis court SIGN side" (green sign on building ) .
At Bottom of stairs turn left as if ur making a u-turn.
Walk Pass the Family Mart to the next block
The street is between Kirin city restaurant and Sukiya restaurant.
Walk up the small hill(2min walk).
Hotel on left side . Same building as the Italian tapas restaurant (people sitting outside at night ) . The hotel sign faces down the hill, so u won't see it looking up the hill.
Enter hotel by Pushing the large Wooden doors.
Fast check in .
very well designed, but small for 6'00 person and above .
Full size bed(firm). Nice linen
Japanese toilet(heated seat and more).
Strong water pressure
Plenty of Toilet tres. Hair dryer
No hand cream
Check out 11am. You can request for late check out at 12pM.
Can leave bags at hotel to explore the city
Lots of eateries
The famous Shibuya crossing (10 min walk) walking along JR Shibuya station and turn left towards the 4ever 21 neon lights .
Sushi and izakayas close at 3 am .
Things to know :
Hotel Breakfast is service in two restaurant .
Level #1 is western style BF
Level # 2 is Japanese style BF
I over slept and did not partake .
Money changer left side after exiting customs.
Money changer near hotel. Ask staff
Bags can be sent to narita airport from hotel(advance notice needed)
September 2, 2014
Great location, bad breakfast
Location, Location, Location
This hotel is in a great location, in the guitar-shop district of Shibuya, just to the West of the JR station. However travellers with big bags should note that the most direct way to get there from the JR station is up and down a lot of stairs to get across the pedestrian overpass - quite a walk!
For the location the price is reasonable, but the carpets are very dirty and the noise coming from the hallway and other rooms is quite loud.
Also the breakfast was not of a good standard - definitely NOT worth paying extra money for the breakfast!! There was nowhere to sit, nobody was cleaning, food scraps everywhere, and the breakfast staff did not really provide friendly service at all.
The staff at the front desk were helpful, spoke reasonable English, and were happy to mind bags. If this hotel improved the acoustics and reduced the hallway noise, and improved the breakfast, it would be great.
August 29, 2014
Clean, close to shibuya station, "design hôtel"
Good hôtel, nice interesting design even if it looks a bit old (elevator for instance). Close to shibuya station. I can't find a good restaurant near the hôtel, desappointing.
August 27, 2014
Shibuya Granbell Hotel
Location, proximity to train, decent size for Tokyo