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Shibuya Granbell Hotel

15-17,Sakuragaoka-cho,Shibuya-ku, Shibuya, Tokyo, Japan 150-0031 (Show on map)

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Area: Shibuya Number of Rooms: 105
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
454 reviews

Value for Money
7.7
Location
9.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
6.6
All reviews (454)
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Alison J. Couples United Kingdom, September 13, 2014
Improvements needed

Location, Cleaniness, Free Wifi
6.7
Positives: Location to Shibuya station and Daikanyama. Clean room Free Wifi Staff polite and helpful Negatives: Horrible western breakfast and the Japanese breakfast was not too bad. One enlgish language TV channel which in our room in particular had Japanese voiceover so we couldnt hear anything and staff could not remove voiceover, so it took it down to zero english speaking channels. No Shower facilities after checking out. Tiny rooms ITo sum it up we wont be staying there again.
Rania W. Couples Australia, September 11, 2014
Good location

Location , clean . Near station
8
Very convenient . Clean . Close to transport , good position
Lee B. Families with young children Singapore, September 10, 2014
Good location

Location
6.7
Kathy M. Couples Australia, September 9, 2014
welcoming

staff,location,value
9.3
Very helpful, kind,welcoming
Eugene W. Groups Hong Kong, September 7, 2014
Great location and price

Very near to Metro and JR station; New and kind-of stylish hotel, Nice customer service
7.7
Marisa P. Couples United States of America, September 5, 2014
Great hotel and good price

The location, the service and the bed was comfortable.
8.3
I thought the location was great, the check in process was easy. The service was excellent. The rooms were a bit small, but I guess that's the consolation for the reasonable price.
Derrick L. Solo travelers United States of America, September 3, 2014
Shibuya Granbrell Hotel

Location, Sites and Eats
9
By train : Henada airport to Shibuya station (40 min ) Purchase ticket to Shibuya Yamanote 580 yen($5.60) Follow signs for keikyu line (platform # 2). Take train towards shinagawa Exit at shinagawa Take JR Yamanote line on platform #2 Exit at Shibuya station Exit west entrance Walk on overhead bridge and exit on the "tennis court SIGN side" (green sign on building ) . At Bottom of stairs turn left as if ur making a u-turn. Walk Pass the Family Mart to the next block The street is between Kirin city restaurant and Sukiya restaurant. Walk up the small hill(2min walk). Hotel on left side . Same building as the Italian tapas restaurant (people sitting outside at night ) . The hotel sign faces down the hill, so u won't see it looking up the hill. Enter hotel by Pushing the large Wooden doors. Fast check in . Awesome staff English speaking very well designed, but small for 6'00 person and above . Full size bed(firm). Nice linen Japanese toilet(heated seat and more). Strong water pressure Air conditioning Refrigerator, Flat screen Plenty of Toilet tres. Hair dryer No hand cream Check out 11am. You can request for late check out at 12pM. Can leave bags at hotel to explore the city Surroundings : Lots of eateries The famous Shibuya crossing (10 min walk) walking along JR Shibuya station and turn left towards the 4ever 21 neon lights . Sushi and izakayas close at 3 am . Nightlife everywhere Things to know : Hotel Breakfast is service in two restaurant . Level #1 is western style BF Level # 2 is Japanese style BF I over slept and did not partake . Money changer left side after exiting customs. Money changer near hotel. Ask staff Bags can be sent to narita airport from hotel(advance notice needed)
Nicholas M. Solo travelers Australia, September 2, 2014
Great location, bad breakfast

Location, Location, Location
5.7
This hotel is in a great location, in the guitar-shop district of Shibuya, just to the West of the JR station. However travellers with big bags should note that the most direct way to get there from the JR station is up and down a lot of stairs to get across the pedestrian overpass - quite a walk! For the location the price is reasonable, but the carpets are very dirty and the noise coming from the hallway and other rooms is quite loud. Also the breakfast was not of a good standard - definitely NOT worth paying extra money for the breakfast!! There was nowhere to sit, nobody was cleaning, food scraps everywhere, and the breakfast staff did not really provide friendly service at all. The staff at the front desk were helpful, spoke reasonable English, and were happy to mind bags. If this hotel improved the acoustics and reduced the hallway noise, and improved the breakfast, it would be great.
Stephane D. Couples France, August 29, 2014
Shibuya experience

Clean, close to shibuya station, "design hôtel"
7
Good hôtel, nice interesting design even if it looks a bit old (elevator for instance). Close to shibuya station. I can't find a good restaurant near the hôtel, desappointing.
Lee Q. Couples Australia, August 27, 2014
Shibuya Granbell Hotel

Location, proximity to train, decent size for Tokyo
7.7

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Customer Reviews - Shibuya Granbell Hotel, Tokyo

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