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Shinagawa Prince Hotel

4-10-30 Takanawa, Minato-ku, Shinagawa, Tokyo, Japan 108-8611 (Show on map)

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Area: Shinagawa Number of Rooms: 3695
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
946 reviews

Value for Money
7.8
Location
9.2
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.2
All reviews (946)
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Fred T. Business travelers Singapore, July 25, 2014
Location, location, and location

Good location near train station. Easy to get to hotel from airport
8.3
Very good
Wan L. Groups Malaysia, July 16, 2014
GOOD LOCATION

GOOD LOCATION, GOOD SERVICES AND EASY ACCESS BY PUBLIC TRANSPORT
5.3
Alison F. Groups United States of America, July 15, 2014
Old, dirty furnishings. Chipped, dirty tiles in br

Location
5
Main Tower desperately needs to be completely renovated. TV did not have one English Channel. The hotel is centrally located across the street from the train station. Numerous restaurants and shops nearby.
Charles M. Families with older children United States of America, July 14, 2014
Very helpful customer service staff-dirty bedrooms

staff, location, breakfast
7.7
Very helpful customer service staff - in fact world class. Hotel advertised amenities such as a pool/gym etc but did not advise that it was $22USD/person every day you wanted to use it!! Rooms were very grubby, badly stained carpets, walls and furniture. Beds like a slab of concrete. Breakfast was excellent. Location was excellent for catching the metro, bullet train and shops/restaurants.
Cy C. Business travelers Singapore, July 13, 2014
comfortable, convenience, nice

near to train station, staff speak good english, close to shopping areas
8.7
It is located just besides the Shinagawa train station. It is very convenient to access to the airport and the other places in Tokyo. The staff can speak good English. Rooms are comfortable and nice.
Suzette L. Business travelers Philippines, July 11, 2014
Great location for business and sight-seeing

Location, Accessibility and Efficient Service
8.7
It was my first time in Shinagawa Prince Hotel N-Tower and the reviews are really on point. From Shinagawa Station its about 2-3 minutes walk to North Tower. I went thru some restaurants (it's beside a shopping mall) and ramps are provided along the way for luggage (my primary concern as there were stairs). Overall, it was a great experience, no hassles at all. Would recommend this hotel to friends and fellow business travelers. Good job!
Nan D. Groups United States of America, July 10, 2014
Great location and service.

Service, public transport, helpful English speaking staff
9.3
We loved the service, location, and Mango Cafe for coffee and affordable food.
Dipak B. Business travelers Afghanistan, July 8, 2014
excellent stay after a long day

value for money, great location, brightness
10
It is great. This is the best hotel considering value for money and comfort.
Michel L. Business travelers Singapore, June 28, 2014
Convenient and fuss free

Convenience, Location, Clean
7.3
Qian W. Groups China, June 28, 2014
Great location,friendly staffs.room is a bit small

Location, location, location
9.7
Great.its verv Close2Shinagawa station. We enjoyed Tokyo.

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Customer Reviews - Shinagawa Prince Hotel, Tokyo

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