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Customers like this hotel for:
    Nearest transport:
  • Shinjuku Gyoemmae Station (0.1 Km / 2 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Haneda International Airport (16.3 Km)
  • Narita International Airport (61.6 Km)
    Customer comments:
  • "Clean hotel", "Friendly staff", "Location is good"
    Top attractions in the area:
  • Shinjuku Nichome (0.2 Km / 3 min walk)
  • Shinjuku Gyoen Park (0.3 Km / 4 min walk)
  • Shinjuku-Gyōen (Shinjuku Park) (0.5 Km / 6 min walk)
  • Shinjuku Isetan (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Shinjuku City Hotel N.U.T.S Tokyo

1-16-5 Shinjuku-ku, Shinjuku, Tokyo, Japan 1600022 (Show on map)

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"Reasonable price, excellent location, comfortable room..."

Brian, United States October 02, 2015

Features of Shinjuku City Hotel N.U.T.S Tokyo

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • bicycle rental
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • pets allowed
  • room service
  • tours

Sports and Recreation

  • hot tub
  • massage


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Hotel Description
Shinjuku City Hotel N.U.T.S Tokyo is ideally located in the heart of Japan's bustling city, Tokyo. Business,...see more Shinjuku City Hotel N.U.T.S Tokyo is ideally located in the heart of Japan's bustling city, Tokyo. Business, entertainment, and shopping destinations all easily accessible, depending on your purpose of visiting. The modern rooms are neatly prepared and equipped with basic amenities and facilities for a relaxing stay. Close by is the famous avenue, Shinjuku Dori, and guests can take a stroll in Shinjuku Park, providing beautiful landscapes of the city. The subway station Shinjuku-Gyoenmae on the Marunouchi line is merely minutes away and is a great transportation option. Shinjuku City Hotel N.U.T.S Tokyo is perfect for experiencing all that Tokyo has to offer.
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (591)

Business travelers (32)

Couples (144)

Solo travelers (130)

Families with young children (42)

Families with older children (102)

Groups (141)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (591)
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Brian T. Groups
United States of America, October 03, 2015
Great hotel for the value

Reasonable price, excellent location, comfortable room
Excellent experience. Definitely will come back and recommend to others
chong L. Families with young children
Australia, October 01, 2015
Not the best hotel I have lived in

3 free drinks per day, convenient location -- close to train station, and sufficient toiletries
Our stay at the Shinjuku City Hotel N.U.T.S Tokyo was underwhelming. Upon entrance into the room, there was a very strange smell. The lighting in the room was inadequate and during the night's there would be a random smell of smoke into the room. Also the air conditioner would at times make noises during the middle of the night which was very disruptive and hence very annoying. The ventilation in the room was not great either. The facilities were very old and the space was very cramped. I will not consider staying at this hotel again if I was to visit Tokyo again.
sita A. Groups
Indonesia, September 29, 2015
Good place to stay but too small for three people

Location, price, service
GEMMA F. Groups
United States of America, September 25, 2015
Different picture from what is actual

Security, location, & washing machine
Although we admired the security system using keyless /password method in this hotel, we also discovered interesting things here: First, we didn't expect that our room was situated away from the actual building of hotel's front office. After checking in from front desk, we still needed to walk few blocks away from their building. The picture of room and toilet posted by Agoda was totally different from our actual room. Toilet was wide and big from the picture but to our surprised, it was tiny one. When you sit on toilet, you have only a 3" distance of space from the toilet door. I'm not sure for big people. I was happy to see a good brand of Japanese shampoos/conditioner which I also used them back home but I believe hotel just simply recycle the container because we discovered those cartons of refillable supplies in our room. As for cleanliness, we thought it was okay but not until we opened our fridge and found the freezer covered with accumulated ice which you could hardly put some stuff in it. Plus we found some left over dessert that probably sitting there for awhile hidden behind the "ice mountain". We were excited to see the toaster oven but declined to use it when we saw the inside was dirty. On the other hand, something is positive in someway like the location, we were happy that it is close to the park and post office. Washing machine is another added bonus but we never got a chance to try. Overall, in our opinion, the rate we paid for this accommodation is way too much.
Ronnie F. Couples
Canada, September 24, 2015
False advertising, pics website on 2 floors only

Staff is English capable, helpful and friendly. The hotel is at a good and convenient location.
The major complaint that I have is FALSE ADVERTISING. It disappointed me and my wife when we expected a nice, modern room (as seen on web site), but we end up with a small room of which the ventilation was noisy and the room had a smell. The washroom was old Japanese style; the bath tub was dirty and rusted. There was only 2 outlets in the room for charging tablets/phones and there was no outlet in the washroom. There was only 2 hooks chained with multiple hangers in the room (not in the washroom). The staff told me that they have new decorated rooms on 6th and 7th floors only, but the building has 7 floors. That means, 2/3 of the rooms are in the condition that I mentioned above.
Olof H. Solo travelers
Sweden, September 18, 2015

Great staff, good location, value
Hey, I stayed at the hotel for 5 days in a double bed room. Hotel staff was very helpful and English was no problem. They where renovating when I was there but it did not really disturbed anything. Bathroom was very good and looked brand new, rest of the room could use new painting but that might be done very soon since they where fixing up the place. I would definitely stay here again if I can find a good price, only thing that was a bit negative was ac being a bit loud and thin walls.
Seng C. Couples
Malaysia, September 09, 2015
nice staff nice service

staff, toilet and facilities
Amy T. Families with young children
Malaysia, September 08, 2015
OK only

Good Location
This is the first experience we had that check-in time is 4pm and check-out time is 10am.
Nicole B. Groups
Philippines, August 31, 2015
Great Location and Very Clean

Location, Room Size, Cleanliness
Very pleasant.
Anita W. Families with older children
Canada, September 16, 2015
Nice room

Clean room, great facilities in room, location
Enjoyed our stay, but had some inconvenience with water shutoff for a day. Internet access in room computer not consistent.

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