My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Shinjuku Gyoemmae Station (0.1 Km / 2 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Haneda International Airport (16.3 Km)
  • Narita International Airport (61.6 Km)
    Customer comments:
  • "Clean hotel", "Friendly staff", "Location is good"
    Top nearby attractions:
  • Shinjuku Nichome (0.2 Km / 3 min walk)
  • Shinjuku Gyoen Park (0.3 Km / 4 min walk)
  • Shinjuku-Gyōen (Shinjuku Park) (0.5 Km / 6 min walk)
  • Shinjuku Isetan (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Shinjuku City Hotel N.U.T.S Tokyo

1-16-5 Shinjuku-ku, Shinjuku, Tokyo, Japan 1600022 (Show on map)

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"Staff were friendly and helpful, clean rooms, 10 min walk..."

John, Australia November 25, 2015

Features of Shinjuku City Hotel N.U.T.S Tokyo

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • bicycle rental
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • pets allowed
  • room service
  • tours

Sports and Recreation

  • hot tub
  • massage


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Hotel Description
Shinjuku City Hotel N.U.T.S Tokyo is ideally located in the heart of Japan's bustling city, Tokyo. Business,...see more Shinjuku City Hotel N.U.T.S Tokyo is ideally located in the heart of Japan's bustling city, Tokyo. Business, entertainment, and shopping destinations all easily accessible, depending on your purpose of visiting. The modern rooms are neatly prepared and equipped with basic amenities and facilities for a relaxing stay. Close by is the famous avenue, Shinjuku Dori, and guests can take a stroll in Shinjuku Park, providing beautiful landscapes of the city. The subway station Shinjuku-Gyoenmae on the Marunouchi line is merely minutes away and is a great transportation option. Shinjuku City Hotel N.U.T.S Tokyo is perfect for experiencing all that Tokyo has to offer.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (617)

Business travelers (33)

Couples (150)

Solo travelers (134)

Families with young children (45)

Families with older children (105)

Groups (150)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (617)
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John C. Solo travelers
Australia, November 26, 2015
Good hotel, friendly staff

Staff were friendly and helpful, clean rooms, 10 min walk to central Shinjuku
It's a very nice hotel. Staff were friendly and helpful. The rooms are VERY small by Western standards, but pretty typical for a Tokyo hotel (unless you are prepared to pay a lot). It's clean, the futons are comfortable. My only criticism was the small window didn't face directly into the room, and its catch was broken (permanently shut). So there was a lack of fresh air and natural light. But otherwise it's quite a good hotel. If you're trying to locate the hotel in Shinjuku, be warned that Google Maps actually led us AWAY from the hotel and got us lost. Apple maps was more successful.
Irena P. Families with young children
Indonesia, November 19, 2015
recomended place to stay

Near the station, convinience store and restaurants
Satisfied with the service, the room has all you need...microwave, washing mechine, stove...from shampoo to you dont need to brought everything...will come back to this hotel😊
Sin L. Groups
Malaysia, November 17, 2015

Good Location, Good Staff, Comfort
Tim B. Couples
Australia, November 15, 2015
Cigarette smoke in this hotel is terrible

Helpful staff, pretty good location, quiet
Mainly disappointed by the smoking that goes on in the hallways of all floors and the lobby. The lift often smells of smoke. Our room was meant to be a non-smoking room but it stank of stale cigarettes. The staff were kind enough to move us to another room but we had to hold our breath around the hallways. Rooms are the typical small rooms to be expected in Tokyo. Windows don't open. Staff were good.
Man O. Families with older children
Hong Kong, November 11, 2015
Cheap, poor location

cheap, nice amenities
fine for short stay. Free wifi at each floor The location is hard to find and near gay bars.
Roselyn R. Families with young children
Philippines, November 10, 2015
its a scam!!!! A MODUS!
HORRIBLE! It is a SCAM! The posts here in the site is very opposite. We we're brought to a mansion and the room is disgusting! The price is too high NOT WORTH IT! and the service is very awful! TERRIBLE! With all honestly and God knows we experienced much DISAPPOINTMENT & how DISSATISFIED we are with N.U.T.S. Hotel... They are really nuts! Seriously. We already reported them with the police of japan but they said they have no jurisdiction over this kind of matter... We have no option but to stay there for 12 days and forcibly clean the room. 2 rooms actually because we we're transferred to a bigger room and paid extra amount... So For 2 DAYS! We cleaned both the dirty rooms... We regret we did these without thinking we should have taken pictures over the place before doing so. Yet say and swear it is really that BAD! The fact that the shampoos and soaps are fake also and before we realized it, my daughter began to have SKIN DISEASE! We really don't know if it's the cause or the bed, because the bed is also very DIRTY. There are STAINS and many DUSTS! WE VACUUMED THE PLACED UP almost every single time just so that we could stay there. We also wiped the the walls or maybe kimchi, we don't know what is it... But it is next to our bed so we were forced to just do it & forgot to take a picture to serve as an eveidence... All i said here is nothing but TRUTH! It is REAL. Some of the things i could not remember that much anymore but OVERALL we just wanted to say that this place is a BIG LIE!!! A SCAM! We believe BAD KARMA REALLY HAPPENS TO BAD PEOPLE!!! If you want to know more and want some evidence, we will upload the pictures of us. Just search NUTS HOTEL SHINJUKU SCAM on google Unfortunately, the pictures were taken after days during our stay so some of it is already cleaned..
Wai T. Groups
Hong Kong, November 15, 2015
Nice stay

The apartment is located very convenient, just a few minutes walk from metro station. Staff are very helpful and can communicate by simple English. The room is clean and tidy.
Edward R. Families with young children
Philippines, November 04, 2015
NIce Stay Hotel

Location, the room is a perfect for a family of 5, and the area is quite peaceful.
CHUCHI L. Couples
Taiwan, October 24, 2015
I think the price is higher than its quality

If need to say something good is near to the MRT.
Just I mention that the hotel is old but the price so high. I think there's more chooses if I paid this price in Tokyo Shinjuku.
Wing I. Couples
Canada, October 19, 2015
Staff performance wasn't quite on par

Location, Room size, Clean
We arrived at 8am and they were very helpful in helping us check-in and letting us store our luggage with them before heading on our way. I went back to collect my room at around 3pm and it was the completely wrong room. I booked a Double Room with an extra bed for 2 persons and they somehow gave me a twin room. So I went back down to complain and they finally moved me to the a Double Room but without the extra bed. The staff were knit picking at me and said that the extra bed would cost me more money and that I had in fact booked a double room with an extra bed (which I thought would be larger and closer to a triple room size). The staff finally offered to set up an extra bed in my double room if I wanted one at no extra charge (even though it was clearly what I booked) but I decided to scrap the idea of the extra bed for setting our staff onto since it would take up so much room and leave no space for our suitcases. The shower room is really huge, in which there was a huge bathtub and a separate shower area adjacent to it. As well as a huge bathroom outside of the shower room. Somehow, the sink was super narrow and tiny and it quite hard to spit out my toothpaste and water to rinse my mouth into the sink without missing........ stylish but not so practical design for the sink despite all the space they had. Shinjuku Station is about a good 15 mins away but still within walking distance and the walk to the hotel is relatively flat so it's fine for pushing your heavy suitcases to/from. The hotel itself is within one minute walking distance to the Shinjuku Gyoen-mae Station which is conveniently located on the Marunochi Line of the subway system. Given the staff performance with the room fiasco, can't completely say that the room was worth its price (I stayed Sat, Sun and Mon night). Otherwise, location and cleanliness was good,

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