Very good 8.0
Based on 1430 reviews

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About Shinjuku Granbell Hotel


Shinjuku Granbell Hotel, located in Shinjuku, is a stylish addition to Tokyo’s accommodation option. Conveniently located, this 4-star hotel offers easy access to the city’s must-see destinations and the nearest international airport, making it a very popular option among travelers. The facilities and services provided ensure a pleasant stay for guests. To name a few of the hotel's facilities, there is a restaurant, rooftop bar and terrace, café, executive floor, elevator, safety deposit boxes, and Wi-Fi in public areas. The ambiance is reflected in every guestroom. Air conditioning is available in all rooms and non-smoking rooms are available upon request. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Shinjuku Granbell Hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • bicycle rental

Fitness & recreation

  • massage(s)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Japanese
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There is a fee of 2,000 JPY for the use of bicycle.

The property can keep your baggage at the front desk before check-in only.

For guests booked Run Of House, the room type will be allocated upon arrival based on availability. Guests cannot choose the room type.

Check-in or check-out outside the mentioned hours may be subject to an additional charge.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-In Until: 11:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0 km
Distance to Airport: 26 km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 17
Number of Restaurants: 2
Number of Rooms : 380
Parking Fee (per day): 2000 JPY
Reception Open Until: 12:00 AM
Room Voltage: 100
Year Hotel Built: 2013
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Important notice

All electricity will be down due to electrical inspection on November 14, 2016 from 10:00 AM to 05:00 PM.
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.2

Ken H.
United States
July 25, 2016
Great Location - nice room
This is a great bargain for a clean, safe room. I really liked the location and staff were all so very helpful

Ruth T.
New Zealand
July 23, 2016

Yen C.
July 22, 2016
Great staff and great room
Will go again

July 21, 2016
Fashion Room Good service
Modern and clean room, very good service.

Julia Z.
July 20, 2016
Bad staff
1st of all, I had many luagages with me, and the staff told me the cart was rent for other customers, I thought he would be kind enough to say help me bringing those luagages or bring them later for me. But he only looked at me said sorry. 2nd, I always know the check out time is 12pm, at 11:40 a staff called to "remind" that the check out is in 20mins, I felt they wanted to rush me and get out of the hotel. I don't recommend this hotel at all, I'd rather stay in a hotel a bit far from the center of downtown but beside the station. This hotel needs to walk 15mins from shinjuku station..not convenient at all.

Thomas T.
July 20, 2016
Wifi is slow
In my room at the 11th floor, the connection isn't that great. Not sure it's it range or just the network. Had better wifi when I was at tsukiji first cabin. Other than that great place and good spread for breakfast.

Kaiki H.
July 19, 2016
Location, not close to station
The hotel is not close to the station, also it's difficult to walk with luggages. It took me 20 minutes from shinjuku station to the hotel.

Kinseng C.
July 18, 2016
all are quite good!
I like it.

Nhung T.
July 18, 2016
Hotel review
It is ok in general

Morgen C.
July 17, 2016
Good location
Very clean room in a great location close to everything you'd need including the subway. Staff were pleasant but not overly welcoming compared to other hotels we stayed at. The station is fairly close (10-12min) walk but unfortunately no hotel pick-up which would have been welcome in the humidity of Japan's summer which is oppressive. At checking you are given a free drink card, but only one, not per person which is a bit disappointing given the lack of facilities at the hotel. It was a good base for the traveller whose out and about and just needs a place to sleep.


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