Very good 7.4
Based on 467 reviews

Up to 30% off with Agoda Insider Deals!

About Shinjuku New City Hotel

Description

Located in the bustling area of Shinjuku, this hotel provides 400 well-appointed rooms and overlooks beautiful Shinjuku Central Park and landmark skyscrapers. The Shinjuku New City Hotel is just a five-minute walk from the Shinjuku train station. With its location in the Shinjuku area, the hotel is surrounded by many shops, electronic stores, game centers, restaurants, and nightclubs. Guests can just walk through the park to access Tokyo Metropolitan Government Building and other shopping areas. The 3-star hotel’s adjoining park, with its beautiful trees, provides guests with a relaxing atmosphere while still being situated among Shinjuku’s many shops and nightclubs.
Show more Show less

Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • shuttle service

Fitness & recreation

  • massage

Food & beverage

  • restaurant
  • vending machine

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • gift/souvenir shop
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine

Languages Spoken

  • Japanese
Show more Show less

Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 3:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1 km
Distance to Airport: 25 km
Internet Usage Fee: 0
Number of Floors: 14
Number of Rooms : 400
Room Voltage: 110
Time to Airport (Minutes): 40
Year Hotel Built: 1979
Show more Show less

Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.2
  • Location 7.3
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 6.4

Boon N.
Singapore
July 19, 2016
Value for money for stay in Shinjuku
This place is value for money. Location - it's about 15mins walk from Shinjuku station, or 10mins from local train station. From hotel, they do have shuttle bus service every half hour to-fro Shinjuku station at fix timing but i've never manage to catch it though. Nothing much to complaint about the room. Wifi is strong, toilet is clean... bed is ok. The staffs are friendly, and they'll let you leave the luggages after check-out. There is a FamilyMart nearby too, but nothing much else besides that.

Janet L.
Philippines
July 05, 2016
Great location in Shinjuku
The hotel is in a prime location near the train station and yet it's away from the bustle of the crowd. Hotel staff is friendly and helpful. The pick up location at the station is not clearly explained in their website. This one needs improvement. We wasted an hour to look for it with no success and ended up walking and dragging our luggages to the hotel upon arrival.

Vinh T.
Vietnam
July 03, 2016
Comments
Very good!

David W.
Singapore
June 10, 2016
Very bad customer service at counter
Generally the hotel location and cleanliness are good. However, the service the counter staff is very bad. Counter staff are the most important frontline to customer, yet they are not customer oriented, unfriendly, not understanding, refuses to listen to customer's request and just go by the rules. This is a big contrast from the housekeeping and other staff, who always bring on a smile while serving customers and do they best to assist customers. Hope the hotel management can look into why there is such a big service gap between the counter staff and rest of staff in hotel.

fu L.
United States
June 04, 2016
6
bad experience.our room find carpet bugs and get bite two days and then change the other room.

Leonardus R.
Indonesia
May 25, 2016
Just for sleep
Bit noisy but still acceptable Quite far from station but shuttle is provided Park is nearby Value to money for traveller

Bonnie N.
Hong Kong
April 25, 2016
Above average
Good

YAN S.
Hong Kong
April 14, 2016
not bad and not good, just okay..
not bad and not good, just okay..

Jerika D.
Guam
April 11, 2016
Good location for price
This hotel took care of our travel needs. However we were not informed about the construction going on before hand.

AKRAM B.
Singapore
April 05, 2016
Facilities
It is not possible to borrow power line adapter.



1

Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.

2

Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.

3

Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program:
;