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Shinjuku New City Hotel

31-1 Nishi-Shinjuku 4-Chome, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Good

7.4

from 411 reviews

Value for Money
7.6
Location
7.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.4
All reviews (411)
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Alasdair M. Couples United Kingdom, April 11, 2014
Just too far from.... everything!

View over the park, cherry blossoms in the park, comfortable rooms.
7.3
Wonderful view from the room of the cherry blossom park and the government building towers. But the hotel is just too far from the public train lines. Although a free shuttle is provided, it stops for a large part of the day and is not suitable for people using the hotel as a base to explore the city. Far too much energy wasted walking to and from this hotel - choose a different one that is closer to the public transport system.
Bhanbhassa D. Business travelers Thailand, April 7, 2014
small comfortable hotel

small but good location
6
Hedda S. Couples Philippines, April 6, 2014
No-frills stay in the city

1) They have a free shuttle to and from the Shinjuku station 2) Shinjuku Park is just infront of the hotel 3) Has wifi in rooms
6.7
- Bed was not too comfortable and there was an electric socket just above the headboard - Good wifi in rooms - If you're walking, its very near Tochomae subway station, but far from Shinjuku station - Theres a familymart nearby
Renae C. Couples United States of America, April 5, 2014
Great location.

Location, location, location
5
When I went to check-in, the man at the front desk seemed very displeased to serve me. I don't speak much Japanese so he seemed very annoyed. The other staff at the hotel were nice except him. The hotel shuttle that shovels guests to and from the Shinjuku station was very convenient. The room we had was very small and the bed was extra hard. It felt like we were sleeping on just the box spring instead of any kind of mattress. At least the rooms were clean. It is ok if you are only staying a couple nights and don't have a lot of luggage.
Almira M. Couples Philippines, April 4, 2014
Good hotel close to train station

Shuttle to Shinjuku, Big room, Free wifi
7
Nichola V. Solo travelers Canada, April 1, 2014
Good Location

good location, clean, comfortable
7.3
This hotel was nice, clean and comfortable. They had a free shuttle to the metro station which was great. It was in a busy, active part of town so always something to do but not on the main nightlife road so was still quiet.
Sze H. Couples Hong Kong, March 29, 2014
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7.3
Shuttle service is quite frequent (20mins), if missed it , will require a 15min walk from Shinjuku Station (which the path is quite direct). Staff can speak conversational English and nice. Room size is quite big , cleanliness acceptable. Price is above average but still worth a try.
Elif C. Solo travelers Australia, February 12, 2014
reasonable hotel

price reasonable. supermarket close. shuttle to train.
6
This hotel was reasonable. Room small but clean. Park nearby but a walk to train. They do have a shuttle to and from shinjuku station.
Somrit S. Business travelers Thailand, February 9, 2014
Just one night in Shinjuku

The hotel is not too far from the Shinjuku train station. The room is quite clean. The hotel has shuttle bus runs between the Shinjuku and the hotel.
7.3
Jan K. Solo travelers United States of America, February 6, 2014
It was an ok stay.

transport to shinjuku station, large hotel, close to park
8.7
it was an ok stay. the only reason I didn't enjoy it was because my neighbor was loud and had children who would scream and thump around. The bed for a 2 person room was small but that was understandable. the location was farther from shinjuku station that I had hoped. but there was a shuttle that allowed you to get picked up and dropped off. I am bad at directions though so I had a hard time finding the location. if it wasn't for my local friend I would have never found it. the staff were courteous and prompt with room cleans. I loved how they provided slippers and night gowns for their customers. the wifi doesn't work from the rooms however. the signal was very weak.

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Customer Reviews - Shinjuku New City Hotel, Tokyo

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