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Shinjuku New City Hotel

4-31-1 Nishi-Shinjuku, Shinjuku, Tokyo, Japan 160-0023

Recent customer reviews

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Very good

7.4

based on 458 reviews

291 reviews in English

Value for Money
7.6
Location
7.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.4
All reviews (458)
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Bonnie H. Solo travelers Hong Kong, April 20, 2016
Above average
5.3
Good
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Akram B. Couples Singapore, April 4, 2016
Facilities
3.7
It is not possible to borrow power line adapter.
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Jerika J. Families with young children Guam, March 27, 2016
Good location for price
4
This hotel took care of our travel needs. However we were not informed about the construction going on before hand.
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Timothy L. Solo travelers New Zealand, March 5, 2016
Very easy stay

Affordable, rooms very clean and staff were very attentive
7.7
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Soegiyono Y. Solo travelers Indonesia, February 12, 2016
Great stay

Good location, value for money, friendly staffs
9
Stayed for 2 nights and had a quite pleasant stay. Vending machine, ice cube machine, laundry machine, and microwave available in hotel lobby. Lots of convenient stores and restaurants available within walking distance. A bit far from Shinjuku station but the hotel provides free shuttle bus around the clock. The only thing that ruin our stay is the noises from other room due to thinness of the wall.
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Chee M. Solo travelers Malaysia, January 4, 2016
Close to subway exit but quite a walk to trains

Close to convenience store
5.3
5 min walk to 24-hour convenience store, so if you get hungry in the middle of the night, food is readily available. That said, there are not that many eateries within 10 minute walk. There is a subway exit about 10 mins walk from the hotel, but from the exit, you still need to walk for about 15-20 mins to get to the actual train. There is a well-maintained park across the street from the hotel... good if you want to have a morning/evening walk/jog. The Tokyo Metropolitan Govt building is also 10 mins walk away, and you can go to the 45th floor to check out a 360 degrees view of Tokyo (entrance is free).
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Margaret M. Families with older children Philippines, January 1, 2016
Location, value for your money

Location, value for your money, staff
7.3
Although the shuttle was a great help, it was not available all times of the day so we had to use taxi several times. There are restos and groceries beside it. Our room had a view of the park which was ok but our room became smaller the second time we checked in.
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Margaret M. Families with older children Philippines, December 27, 2015
Beautiful park in front, relatively big room

Beside Family mart and other restos, good service, relatively big twin room
7.7
Feels like home in Shinjuku although the shuttle bus has long queue and operating at very limited time. So had to take taxi most of the time to Shinjuku station and vice versa because walking will take some time.
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Juan I. Solo travelers Argentina, December 23, 2015
Good!

The location ,the bus shuttle from the hotel to shinjuku station( trains and subways)
7
The hotel is good , its in a good location next to tokyo government building . Its just take you 10 minutes walking from the shinjuku station , but they provide a excelent service with a bus shuttle almost during all day long that take you from the hotel to the sation. The neigbourghood is excelent. The rooms maybe are a little bit old, but the trade off was great.
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Seng K. Couples Malaysia, December 6, 2015
best location to Tokyo Metropolitan tower

Best location for Shinjuku and the nearby
5.7
Overall it's a nice stay despite the standard small room in Tokyo. The only setback is , they don't allow late check out as it's strategically located at Shinjuku area and always full
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