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Shinjuku New City Hotel

4-31-1 Nishi-Shinjuku, Shinjuku, Tokyo, Japan 160-0023

Recent customer reviews

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Very good

7.4

based on
445 reviews

285 reviews in English

Value for Money
7.6
Location
7.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.4
All reviews (445)
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Chee M. Solo travelers Malaysia, January 4, 2016
Close to subway exit but quite a walk to trains

Close to convenience store
5.3
5 min walk to 24-hour convenience store, so if you get hungry in the middle of the night, food is readily available. That said, there are not that many eateries within 10 minute walk. There is a subway exit about 10 mins walk from the hotel, but from the exit, you still need to walk for about 15-20 mins to get to the actual train. There is a well-maintained park across the street from the hotel... good if you want to have a morning/evening walk/jog. The Tokyo Metropolitan Govt building is also 10 mins walk away, and you can go to the 45th floor to check out a 360 degrees view of Tokyo (entrance is free).
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Margaret M. Families with older children Philippines, January 1, 2016
Location, value for your money

Location, value for your money, staff
7.3
Although the shuttle was a great help, it was not available all times of the day so we had to use taxi several times. There are restos and groceries beside it. Our room had a view of the park which was ok but our room became smaller the second time we checked in.
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Margaret M. Families with older children Philippines, December 27, 2015
Beautiful park in front, relatively big room

Beside Family mart and other restos, good service, relatively big twin room
7.7
Feels like home in Shinjuku although the shuttle bus has long queue and operating at very limited time. So had to take taxi most of the time to Shinjuku station and vice versa because walking will take some time.
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Juan I. Solo travelers Argentina, December 23, 2015
Good!

The location ,the bus shuttle from the hotel to shinjuku station( trains and subways)
7
The hotel is good , its in a good location next to tokyo government building . Its just take you 10 minutes walking from the shinjuku station , but they provide a excelent service with a bus shuttle almost during all day long that take you from the hotel to the sation. The neigbourghood is excelent. The rooms maybe are a little bit old, but the trade off was great.
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Seng K. Couples Malaysia, December 6, 2015
best location to Tokyo Metropolitan tower

Best location for Shinjuku and the nearby
5.7
Overall it's a nice stay despite the standard small room in Tokyo. The only setback is , they don't allow late check out as it's strategically located at Shinjuku area and always full
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Chi K. Solo travelers Macau, December 2, 2015
nice

nice
9
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Simon B. Couples Germany, November 23, 2015
friendly staff, room is fine

staff, clean, location
7.7
the hotel is on the opposite of the TMG building at the park. the location is quiet at night but you can reach shinjuku JR station within 15 minutes by foot or take the free shuttle bus to the station. There is also a Tokyo metro Station on foot within 5 minutes. Room was nice and staff quite friendly and helpful and good in english.
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David P. Couples Malaysia, November 20, 2015
-

service
6.3
-
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Kok L. Couples Malaysia, November 8, 2015
Good location, great service

Location, hospitality, free shuttle service
8
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Narawit T. Couples Thailand, November 1, 2015
good price with big rooms

room size, room comfort, hotel condition
7.7
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