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Shinjuku New City Hotel

31-1 Nishi-Shinjuku 4-Chome, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

from 61 reviews

Value for Money
7.8
Location
7.7
Staff Performance
7.7
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
6.4
Groups (61)
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Chang K. Groups Malaysia, June 21, 2015
I FEEL GOOD STAY IN NEW CITY HOTEL

WIFI, DRINKING WATER INSIDE THE ROOM, FREE BUS TO STATION
7.7
I feel good stay in new city hotel, bus to metro station if can pls add 1-2 batch after 10.30 morning.
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Reem A. Groups Australia, April 13, 2015
Acceptable

The rooms weren't as tiny as others I have stayed at, it had wifi in the bedrooms (although it always played up), and the staff were friendly.
6.3
Staying here was okay. Had everything you need. Not too far from a train station. My hotel was clean except the first night I noticed a stain on the pillow and the room smelled like it hadn't been aired out in a while.
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Kristin J. Groups Indonesia, January 28, 2015
Nice city hotel

location, free shuttle bus, service
8
Stayed for 4 nights, it was good value for group traveller in tokyo, service was good and theres free shuttle bus to shinjuku station which was very helpful
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Oyungerel R. Groups Mongolia, October 23, 2014
Pleasant stay

location & room size
9
It was good. It is conveniently located in the center of Tokyo and room size was good enough. Staff were really helpful.
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Sharon R. Groups Philippines, July 10, 2014
Ok

Clean, spacious, free shuttle to shopping area
7.7
It was good. We were able to rest well. There are also nearby shops in the area.
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Janine L. Groups Singapore, January 20, 2014
Good hotel for short stay

Clean, comfortable and spacious
7.3
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Cheong Y. Groups Malaysia, October 12, 2013
Good location, great WiFi access and well equipped

Internet, location and service
7
Good location, Internet access fast and room is well equipped with all necessary things. Only a little fail back was communication barriers (less English speaking staff).
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Somprattana A. Groups Thailand, August 18, 2013
Good hotel located near Shinjuku station

Lacation, service of receptionist, room
9.3
Was a really good hotel in the city. They provide the shuttle but from Shinjuku station and service of the receptionist was really good
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Siew M. Groups Brunei Darussalam, May 4, 2013
Tiring

Bus shuttle to Shinjuku JR station
5.3
Walking distance of 30 mins to Shinjuku JR station which is very tiring especially if we missed the hotel shuttle bus. Hotel shuttle bus starts at 7.05am. For every 20 mins, there will be a hotel shuttle bus to drive us to Shinjuku JR station. Early morning will normally be long queue with hotel guests and if the bus is full, we will have to wait for the next bus. The waiting period is 20 mins. The hotel shuttle bus ends at 10.25am in the morning and their next one only starts at 3.05pm and the last bus ends at 9.45pm. If you decide to stay out late to explore other places, the only option is to walk. However, if you are buying a lot of stuffs, walking back to the hotel will be quite uneasy with the load and distance.
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Ho K. Groups Hong Kong, January 21, 2013
room too small & location not convenient

staff were nice & have shuttle between hotel & shinjuku station
4.3
The location of hotel was not very gd, when we arrive the shinjuku station, there was no shuttle provide at this moment, so we need to walk abt 20 mins to the hotel & the weather was so cold and we were freezing, so be careful to take notice of the schedule of the shuttle bus. Also the room we book (double bed) was so small & the room was old,the check out time was alittle bit early at 10:00am~the gd thing is the staff was nice & helpful.
Nightlife Tip: you can walk to the 歌舞伎町, there are alot of restaurants and shops still open during midnight.
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Customer Reviews - Shinjuku New City Hotel, Tokyo

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