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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1296
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
2135 reviews

Value for Money
7.1
Location
7.7
Staff Performance
7.0
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.7
All reviews (2135)
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Juliana F. Couples Singapore, February 13, 2014
Convenient hotel to shinjuku JR station

Location, reasonable price, airport bus
7
Travelled with elderly parent who has difficulty walking, I chose the hotel due to airport bus (airport limousine)stopping right at hotel doorstep but with elderly parent who walks slowly, it takes about 24 minutes with luggage because Shinjuku station is a mammoth maze to navigate and get the right exit (West). Many eating places nearby and lots of department stores near the JR station. Room was old, but clean. Pillow was comfortable for elderly parent. Rate did not have breakfast but couple of cafes & bakery across the streets that sell breakfast sets in the morning and cheaper than eating in the hotel. Toei subway line near government buildings is about 12 minutes walk. Good value for the location but if you are travelling with elderly parents, it is better to choose hotels within 5 minutes walk.
Xiu Z. Couples Singapore, February 10, 2014
Best for location; service could be better

Location, Location, Location
8
This is not the first time I am staying here. In fact, I have stayed here several times for the last few years. This hotel is good for it's centralised location close to shopping areas and the JR Shinjuku Station. The Airport Limousine bus also stops directly outside this hotel. The hotel, however, can work on improving its service standard. As there was a snow storm in or around Tokyo, the highway to the airport was blocked with snow. Hence, the bus to the airport was cancelled. Though the cancellation was no fault of the hotel's, it would have been better if the hotel staff had been more sympathetic or helpful in assisting guests in resolving this issue.
Man K. Couples Hong Kong, February 9, 2014
Good service

Good service, direct airport limousine, close to group tour assemble point
7.7
Good service but the rooms are a bit old and need renovation. Slightly far from JR station on foot, but is served by the 100-yen WE bus so access is not a problem.
Chan H. Groups United States of America, February 7, 2014
Got smoking rooms. Whole floor reeked.

Inexpensive. Close to things by Tokyo standards. Pretty sedate neighborhood if you like that sort of thing.
6.3
The worst thing was that we were given smoking rooms and I couldn't get it changed. It absolutely reeked and the window was sealed shut and there was no air conditioning. It was way worse than I could have ever imagined.
Janpen M. Families with older children Thailand, January 31, 2014
convinience

good location
7
nice hotel, easy to go anywhere, in the center near shopping center
Christopher B. Couples Sweden, January 30, 2014
living onboard a dirty u-boat

location thats it
4.3
dirty, pillows filled with rice or macaroni. if you have ever been on a lowcost cruiseship, you know the feeling, dirty walls, poor air, porthole window. not nearly cheap enough. will never come back..
Malisa S. Solo travelers Singapore, January 28, 2014
Mediocre hotel

high floor
4.3
It was OK. The rooms were pretty small and cramp. It's quite a distance from shinjuku station.
John T. Families with older children New Zealand, January 27, 2014
Boiling hot in a very small room

Location, access to airport transportation, English speaking staff (albeit limited English)
7
We stayed at the Annex. The rooms very very tight - but I guess that is what one can expect in Tokyo. There was hardly any space to move around in the room once the luggage bags went in. We were there in winter and the room was boiling hot. All that came out of the vents was hot air. It was so hot we had to ask for the window to be open (not a good choice if you have small children as the window opens up rather widely). All in, it was value for money but be prepared for a small room and an even smaller bathroom. Service was rather good overall though.
Cynthie A. Couples Hong Kong, January 26, 2014
Good for shopping

Wifi , convenience, room size is ok
7.3
Can enjoy wifi in room, the room size is ok and clean, it is quite convenience to go to JR.
Lam C. Solo travelers Singapore, January 22, 2014
Convenient, convenient, convenient!

Convenient, fair rate, good location.
9.3
It's my second time staying in this hotel, and recommand to several friends for their future travel to Tokyo.

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Shinjuku Washington Hotel - Main Building TokyoShinjuku Washington Hotel - Main Building Tokyo - ReceptionShinjuku Washington Hotel - Main Building Tokyo - ReceptionShinjuku Washington Hotel - Main Building Tokyo - Business CenterShinjuku Washington Hotel - Main Building Tokyo - RestaurantShinjuku Washington Hotel - Main Building Tokyo - RestaurantShinjuku Washington Hotel - Main Building Tokyo - Pub/LoungeShinjuku Washington Hotel - Main Building Tokyo - Pub/LoungeShinjuku Washington Hotel - Main Building Tokyo - Food and BeveragesShinjuku Washington Hotel - Main Building Tokyo - Food and BeveragesShinjuku Washington Hotel - Main Building Tokyo - Food and BeveragesShinjuku Washington Hotel - Main Building Tokyo - Food and BeveragesShinjuku Washington Hotel - Main Building Tokyo - FacilitiesShinjuku Washington Hotel - Main Building Tokyo - RestaurantShinjuku Washington Hotel - Main Building Tokyo - Meeting RoomShinjuku Washington Hotel - Main Building Tokyo - BallroomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Bathroom

Customer Reviews - Shinjuku Washington Hotel - Main Building, Tokyo

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