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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Shinjuku Washington Hotel - Main Building Tokyo - Hotel Interior Shinjuku Washington Hotel - Main Building Tokyo - Relaxation Room Shinjuku Washington Hotel - Main Building Tokyo - Business Centre Shinjuku Washington Hotel - Main Building Tokyo - Restaurant Shinjuku Washington Hotel - Main Building Tokyo - Restaurant Shinjuku Washington Hotel - Main Building Tokyo - Restaurant Shinjuku Washington Hotel - Main Building Tokyo - Restaurant Shinjuku Washington Hotel - Main Building Tokyo - Restaurant Shinjuku Washington Hotel - Main Building Tokyo - Bar Shinjuku Washington Hotel - Main Building Tokyo - Bar Shinjuku Washington Hotel - Main Building Tokyo - Laundry Facility Shinjuku Washington Hotel - Main Building Tokyo - View From Restaurant Manhattan
Area: Shinjuku Number of Rooms: 1296
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
2073 reviews

Value for Money
7.1
Location
7.7
Staff Performance
7.0
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.7
All reviews (2073)
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William T. Families with young children Philippines, May 31, 2014
Nice experience

fast check-in & check-out, easy access to airport, easy access to shinjuku station
6
Although the hotel has direct access to Shinjuku Station, we were disappointed because it was still a long, long, long walk away. Lots of restaurants nearby though & there are 2 Family marts nearby. Airport Limousine bus stops at the hotel front. Our triple room was really cramped & the toilet's bidet didn't work. There are 8 elevators but it seems only 2 works at a time so there is long long wait for the lift, and when it does arrive, it is always full so u wait for another. The wait for the lift is such a waste of time & so frustrating especially when you are catching the train or the bus.
Rosnah G. Families with young children Malaysia, May 27, 2014
Centrally located to shopping areas

Location, clean and friendly staffs
8.3
We picked this hotel due to the walking distance to Shinjuku railway station, There are plenty of eating area nearby and if one wish to go out to check out the nightlife, this is a good place to be. The room we occupied for three nights is aa triple room. Its not huge but enough to lay your head for the night :) Check out the 25th floor grill restaurant . IIt has a marvelous view of the city in the evening. The food is just okay. We recommend the Italian restaurant at the basement.
David C. Couples United Kingdom, May 25, 2014
OK strict about check in times 2 oclock

Was a big hotel
6
Small room no coffee as they have a coffee shop in the hotel expensive
Yeong J. Groups South Korea, May 25, 2014
This hotel is very nice and confortable

This hotel is located near Shinjuku station. Travelers can find this hotel in 15 mind on foot. I would like to recommend this hotel to all of travelers. Staffs were very kind
7.3
Very convenient location View in your room will make you satisfied
Brigette Y. Couples Australia, May 25, 2014
Not the greatest hotel experience I've had
4.3
1. Bad ventilation throughout like elevator. 2. Our toilet vent did not work. 3. Room smells like cigarettes, despite being called "non-smoking". 4. Checking was confusing and your staff let people behind us go first so we have to wait longer than other people. Very disappointing!!! 5. Room is dated and furniture worn out. 6. The hotel is not as close to the station as stated.
Joanne O. Solo travelers Singapore, May 24, 2014
Good location

location, cheap and many rooms
6.7
Small room but good location
Ferdinand R. Families with young children Philippines, May 23, 2014
it was a pleasant stay.

the rooms are always cleaned and towels changed
7
Tay C. Groups Singapore, May 22, 2014
Very small and compact room.

Walking distance to Shinjuku station. Airport shuttle bus to door step. 24hrs Mini,mart downstairs.
6
Room was small and very compact even for just 2 ladies. Good that airport limousine bus stops right outside. Walkable to Shinjuku station in about 10,15 mins.
Paul H. Solo travelers Canada, May 18, 2014
Great location, needs updates

location, airport transfer
5.3
Rooms are small and need major updating. I requested a nonsmoking room, but was put into a smoking room which was old and smelly. I would not stay here again. The only good thing going for this hotel is the location.
Viola H. Couples Germany, May 11, 2014
Sleepless nights due to noise and smoke smell

Location, Access from Shinjuku train station via underground passage walk, convenient store in the building
5.3
We spent 2 sleepless nights in the Washington hotel. First,even though booked a non-smoking room, we were placed in a smoking room and woke up around 1am in the morning from the smoking smell coming from the other rooms. Turning the air condition on full power let us hold out the smell. Second, the hotel was extremely noisy from the neighbor rooms next door and upstairs. At check-in, there is a separate counter (we were wondering about the reason, as English skills were still very limited), which had less staff and queuing time was very long. Staff was very reserved (almost unfriendly) and not really helpful. The problem with the smoking room seemed to be a common problem as other guests were also complaining. So if you book this hotel, watch it out and ask specifically when you check in. Big plus is the location, a walking distance via underground walk from Shinjuku Station South exit, a convenience shop in the hotel building. Price was ok for Tokyo price level.

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Customer Reviews - Shinjuku Washington Hotel - Main Building, Tokyo

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