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Very good 7.2
Based on 3199 reviews

Recent customer comments

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Very good

based on 3199 reviews
  • Cleanliness 7.5
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Service 7.3
  • Value for money 7.2
  • Food/Dining 6.7

choi L.
November 16, 2014

Kam L.
Hong Kong
November 15, 2014
Consistent to its price setting.
Nice location, efficient hotel staff.

jeanne S.
United States
November 13, 2014
shinjuku Washington Hotel
Bus service from the airport, the people working there and the location to both the subway and train was alittle far but easy to find.
WE had a nice stay, the service is great, the rooms are a good size for three people, the bathroom alittle small. We travel with my elderly father-in-law.

Eric L.
November 13, 2014
Washington Hotel Review
Hotel room service, food and location convenience.

November 10, 2014
Overall very good and recommended.
Location near to station & shopping. Shuttle service to airport. Room is good and clean.
Very satisfactory. Will recommend to friends. The only con is the room is not sound proof, can clearly hear people talking in the neighbouring rooms

Winnie N.
November 10, 2014
small room, good location
location, staff could speak English

Ana Q.
November 10, 2014
Good location,staff speak good english
good service, free wifi, location
I was fine but the room requested was in the smoking floor although I requested non smoking.

Soon T.
November 09, 2014
Good Location
good location, good service and east access to shopping area.

Bradley J.
South Africa
November 09, 2014
Good location, clean, good value
Good location, clean, good value

Rex B.
November 08, 2014
Good value and location
The location is good, the price reasonable for the area and the staff were helpful
The location of the hotel is a few minutes walk from the bustle of the Shinjuku nightlife which is good for rest at the end of the day. As others have said the third floor is the reception, something to remember. I found the staff to be helpful and their English skills good. The room I had may have been small but the design made it usable. I'd stay here again.