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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Hotel Area: Shinjuku Number of Rooms: 1296
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
1954 reviews

Value for Money
7.2
Location
7.7
Staff Performance
7.0
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.8
All reviews (1954)
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Toh S. Groups Singapore, May 4, 2012
Great location but small rooms

24 hours family mart with all kinds of foods
7.3
good location but the hotel rooms quite small but in tokyo area, the room is ok.walk about 8 mins from shinjuku train station.
Dana L. Couples United States of America, May 1, 2012
Great location but a little old

Walking distance from Shinjuku Station, Convenience store in the building
9.3
by chance, we had a room at the end of the hallway, which was about double the size of your standard twin business hotel room. decor was a little outdated, but the room was clean and the staff were friendly. the elevators were really annoying, though!
Alex S. Solo travelers Canada, May 1, 2012
International and vibrant hotel but small rooms

English speaking concierge, clean, quiet.
7
clean and efficient. did the job as a place to sleep. slightly far from station 9min. walk. rooms quite small and quite warm (a/c not effective enough).
Sightseeing/Attractions Tip: Shinjuku Washington is located West of Shinjuku Station. Head over to the east side for better attractions, restaurants and shopping.
Kenneth K. Couples Singapore, May 1, 2012
Great location but small rooms

Great location, connected via underpass to Shinjuku station
8
Clean rooms, though a little small, but the location more than makes up for it.
Grace V. Couples Canada, April 30, 2012
Tiny rooms and a slooooow elevator

Many places to eat nearby, Family Mart located inside the hotel
6
as with many hotels in asia, our room was tiny (10 ft x 10 ft?). this is to be expected. however, we have stayed at many hotels in japan and have found this hotel to be below average for the following reasons: elevators were extremely slow (a 10-15 minute wait) on several occasions. cleanliness could also be improved. there were stains all over the lobby waiting area seats and the room was dusty. no wifi in the guest rooms. the sauna was broken. the air conditioning was non existent. a long, 20 minute walk to the shinjuku train station. a bit difficult to find as well. i think better value can be found elsewhere. watch out for the tiled entryway outside of the hotel. the tiles get very slippery when wet from the rain!
Peerapan J. Couples Thailand, April 30, 2012
Great location, bigger room comparing with others

Great location, got bus to transfer to train station
7
Bigger room comparing to other hotels in same price range, got airport limo bus stop in front of hotel.
Sightseeing/Attractions Tip: Take WE bus at 100 yen to the train station then it's easy to go to any other places.
Agnes S. Solo travelers Hong Kong, April 30, 2012
If I have another option I wont stay there again

It can be connected by Limousone bus directly from Narita and Haneda
6
the location of the shinjuku washington hotel is not very convenient and that is really far away from shinjuku station. i would rather stop by another hotel next time. the staffs there also not very kind except , she was very nice and helped me a lot at the last minute. really appreciate for her assist!!
Restaurant Tip: Please try those deserts that you can find in Family Mart!!! That's really nice!!!
Ho T. Couples Hong Kong, April 30, 2012
Nice location for the shopping area

very close to the shopping place
7
Nice, Clean, Quiet, just the bed is small and the room is very small. The decration is quite old. But the place is very close to JR station and shopping area.
Chad K. Solo travelers United States of America, April 29, 2012
really good location

great location, very close to train station, restaurant and entertainment.
8.7
the hotel is right next to the shinjuku train station, restaurants and night life. the staff is friendly and helpful. i shipped 2 boxes a week earlier and they held on to it till i got there.
Ernest L. Couples Singapore, April 29, 2012
Very nice hotel

Very convenient hotel, with a family mart right below.
7.3
very big and nice hotel, however there are a few areas where they can improve on. firstly, the lift is very hard to get on as the hotel is too big and the lift is always full and take very long to arrive. secondly, there is only public wifi at the lobby, but when someone uses it to make a phone call, the whole bandwidth is taken and others will have difficulty accessing. thirdly, its a bit far from the shinjuku station, once you made a wrong turn, you will end up lost. but room is very nice.

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Customer Reviews - Shinjuku Washington Hotel - Main Building, Tokyo

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