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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1296
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
2552 reviews

Value for Money
7.1
Location
7.6
Staff Performance
7.0
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.0
Food/Dining
6.7
All reviews (2552)
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Patrick C. Groups United States of America, December 17, 2012
Neat but small rooms!

Friendly staff and airport bus stop at the front
7.3
The Airport Limousine Bus service(orange bus)stops right in the front of the hotel. Tickets can be purchased at the counter in the arrival lobby of Narita Airport. There are some interesting restaurants at the ground and sub-level. The sub-level connects to a network of tunnels which leads to the nearby train station. There are staffs with different language capabilities, good news for travelers who do not speak Japanese.
Shopping Tip: Not all ATM machines in Tokyo accept foreign ATM cards. Prepare cash ahead of time before arrival.
Lam H. Couples Hong Kong, December 16, 2012
Very good hotel

Very clean and good service
8
I like the hotel..... They offered three single bed inside
Nightlife Tip: Sooooooo far away..... Need to go back hotel early otherwise no subway tunnel
Seng K. Families with older children Singapore, December 16, 2012
Convenient location but room is small

Has a convenient store in basement
5.3
Room is warm. No clear instruction to manage temp in the room. Window is small and cannot be opened by yourself. We suffered in the room for a while. Only when I complained to the hotel reception and the staff came to open the window with a special key.
Eileen T. Families with older children Singapore, December 14, 2012
Economical hotel with bare necessities

in Shinjuku
4.7
The Shinjuku Washington is extremely hard to find walking from the metro or the JR line, especially at night. It is 10-15 min walk and can be easily missed as it is amongst many tall buildings. Without a city map app, I would have certainly lost my way. The staff is not the best I have seen in Japan, who are usually very friendly and helpful. The rooms are very small and cramped. After opening two luggages there is barely enough space to walk. It is attached to a small shopping mall which has a Family mart and some restaurants which makes it quite convenient. Otherwise, the experience leaves much to be desired.
Eileen T. Families with older children Singapore, December 14, 2012
In Shinjuku but hard to find

in the shinjuku
5
the hotel is hard to find and you have to walk quite a bit from the JR and metro to reach the place, which is a chore especially in winter. rooms are very small.
Edwin Y. Families with older children Singapore, December 13, 2012
fairly good location

in shinjuku itself
5
i feel that the location is fairly good. however, the room is quite small for a triple sharing as there is hardly space for luggage.
Hotel Feature Tip: use the One Day Strert to access the hotel from Shinjuku Station
Toshio U. Business travelers Japan, December 12, 2012
Supreme location at Tokyo Shinjyuku Area

Good location and cost performance
4
Hotel front confirmed reserving best room which I requested beforehand on AGODA application. This hotel is best loacation in spite of its low cost. So convenient for shopping, eating, transportation. If you enjoy Tokyo downtown satisfied, I recommend this hotel at first.
Lenna Q. Families with older children Singapore, December 11, 2012
Great location but small rooms

great location with underground walkway from the subway & train station.
6
the room is small with triple beds. there is not enough place for us to open all our luggage. the lobby is on the 3rd level and there are no prominent signs to lead you to it. we had to lugged our 4 bags up the escalator. it's great that there is free wifi in the rooms and lobby area. there is also the airport shuttle bus to haneda which stop directly in front of the hotel. the staffs speak english well. there are convenient store & restaurants at the 1st and basement of the building.
Shopping Tip: the hotel is at shinjuku areas with plenty of shopping malls around and many restaurants around too.
Lei L. Couples China, December 11, 2012
Central location but rooms are relatively smalls

Door to Door Airport - Hotel transportation
7.7
Great location, close by to subway station. Rooms are clean and tidy, but relatively small. Overall it's a good experience.
Heejin B. Couples South Korea, December 9, 2012
Great location but room was stuffy

The airport limousine service, location
5.7
It was a last minute booking, didn't expect much. However, the location was super great as it was closed to the main area of Shinjuku. The hotel itself is gigantic. Has no personality. But check- in and out was done in no time, which could have been stressful. There was always a wait for elevators and it was slow. I had a twin room- cant complain for the size. But it was way too stuffy because the window was permernantly locked. Had no air in there!!! Another thing- there is a sign in the bathroom that one shouldn't open the bathroom door while taking a shower, because the fire alarm might ring due to the warm steam from the shower! Eek! I probably won't go back.

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Customer Reviews - Shinjuku Washington Hotel - Main Building, Tokyo

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