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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1296
Free Wi-Fi

Recent customer reviews

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Good

7.1

from 2637 reviews

Value for Money
7.1
Location
7.6
Staff Performance
7.1
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.0
Food/Dining
6.7
All reviews (2637)
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Anna M. Solo travelers Philippines, July 28, 2015
convenient location

the location was great, it was convenient since there were restaurants nearby, the staff were also accomodating
9
the space was good enough considering it was in Shinjuku, Tokyo. the staff were very friendly and the place is in a well situated location since the bus stop is right in front of it. there is also a metro station about 7 mins walk away as well as an underground path for the shinjuku station.
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Jonathan W. Solo travelers United Kingdom, July 26, 2015
Comfortable experience

Comfort, air con, location
8.3
Comfortable, clean, Friendly staff and good location for parting in shinjuku.
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Nellie T. Families with older children Singapore, July 26, 2015
large impressive lobby

Bus limo connections to n fro airports
6
Large impressive and modern looking lobby but room standards far from satisfactory
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Hui L. Couples Hong Kong, July 23, 2015
Value for money and easy access

Airport Limousine stops here, plugs, Shinjuku
6.7
This is my fourth or fifth stay here. It is easy as the airport limousine stops here. However, if you want to take metro or JR, you need to walk 10 mins from the station. Located in Shinjuku is a plus as you may not need to go any other places for shopping. Next to the hotel has a Yamada Wine store when it has lots of variety of wine to choose and the price is reasonable. I am just surprise that the desk provides a multi-plug for your iPhone, camera, power bank to be charged at the same time together. So, this is the first time i see in a three star hotel. The hotel is built for your convenience where the check out is really fast and it has lockers, family mart, a few restaurants and a sauna place to serve your need.
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Nellie T. Families with older children Singapore, July 19, 2015
Fuss on room keys; guests reminded not to lose key

Big lobby
6
A bit far to walk. Convenient limo bus pick-up n drop-off at airports. Great fuss on room keys; guesfs constantly reminded abt hefty fine if keys lost. Stingy in issuing keys. Only a key for two guests per room until request made for additional.
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Andoni A. Business travelers Spain, July 19, 2015
good

big hotel
7.3
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Brody D. Couples Australia, July 10, 2015
Great location, helpful staff

Great size for Japan, perfect location & very helpful staff
8.3
We had a great stay. The location is super close to restaurants & bars as well as a short walk to the train station. You're opposite the Tokyo Metropolitan Building (45th level is observation deck) & also near the SHINJUKU Central Park and Kumano Shrine. The staff at the front desk & information are very helpful.
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Rahman T. Families with older children Indonesia, July 9, 2015
ROOM SOUND PROOF NOT GOOD

GOOD ENGLISH, CLEAN
5.7
VERY NOSY AT THE ROOM SPECIALLY AT NIGHT. YOU CAN NOT SLEEP WELL BECAUSE MANY CHINESE GUEST ARE VERY NOISY AND TERRIBLE
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Choy K. Couples United Kingdom, July 7, 2015
Value for money

Reasonable rate, proximity to train station, airport limousine bus stops at hotel
6.3
Have stayed at this hotel many times when visited Tokyo, this time the hotel is under renovation, probably preparing for the 2020 Olympics. We were glad to see the wallpaper, door handle, curtains and some furnitures have been refurbished in the room, and we could not hear noises from the renovation at all. However, the housekeepers/cleaners could have done a better job as we found some dirty spots were not wiped properly e.g. behind the water taps on the sink, top of the wall unit of the hair dryer was full of dust etc. Although the hotel is about 15 minutes walk to Shinjuku station, there is an underground walkway, this will be a benefit if it rains as you won't get caught in the rain. The walkway also connects to Odakyu Dept Store and Keio Dept Store. For breakfast option, there are fast food chains just a few minutes walk from the hotel, therefore we never have breakfast at the hotel. We'll definitely choose to stay at Washington in our future trips, but hope that it won't increase it's rates after renovation.
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Jon C. Couples Philippines, July 6, 2015
Value for Money

Price, Accessibility to the airport by Airport Limousine
8.3
Good and will stay again for next trip to Tokyo
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Shinjuku Washington Hotel - Main Building TokyoShinjuku Washington Hotel - Main Building Tokyo - ReceptionShinjuku Washington Hotel - Main Building Tokyo - ReceptionShinjuku Washington Hotel - Main Building Tokyo - Business CenterShinjuku Washington Hotel - Main Building Tokyo - RestaurantShinjuku Washington Hotel - Main Building Tokyo - RestaurantShinjuku Washington Hotel - Main Building Tokyo - Pub/LoungeShinjuku Washington Hotel - Main Building Tokyo - Pub/LoungeShinjuku Washington Hotel - Main Building Tokyo - Food and BeveragesShinjuku Washington Hotel - Main Building Tokyo - Food and BeveragesShinjuku Washington Hotel - Main Building Tokyo - Food and BeveragesShinjuku Washington Hotel - Main Building Tokyo - FacilitiesShinjuku Washington Hotel - Main Building Tokyo - RestaurantShinjuku Washington Hotel - Main Building Tokyo - Meeting RoomShinjuku Washington Hotel - Main Building Tokyo - BallroomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Guest RoomShinjuku Washington Hotel - Main Building Tokyo - Bathroom

Customer Reviews - Shinjuku Washington Hotel - Main Building, Tokyo

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