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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan

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2932 reviews

1785 reviews in English

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All reviews (2932)
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Phongsak P. Families with older children Thailand, January 10, 2016
Nice staff with good room but it's quite far

Room,staff and cleanliness
7
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Ng Y. Couples Hong Kong, January 4, 2016
Great hotel

new renovation, clean and tidy, fair location
8
great!
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Lingdan H. Solo travelers China, December 30, 2015
Good for solo travellers

1) near train station 2) friendly staff 3) clean room
8.7
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Steward S. Couples Indonesia, December 29, 2015
Good

Location, clean
7.7
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Vorranat C. Families with older children Thailand, December 28, 2015
Good location, but room is too small

Location, convenience, airport limousine
4
Room is too small, no space to put big lugguage
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Kheng N. Families with older children Malaysia, December 28, 2015
Poor Receptionist

Newly renovated, clean and toiletries.
6.7
The stay started badly with very stern looking and unfriendly male staff. I had booked the rooms without specifying Non-come, request to change was met with annoyance. He insist that it's my fault. However, the rooms were very comfortable which made up for the unpleasantries during the check-in. Surprisingly, most Japanese are friendly but this guy was an exception.
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Ju H. Families with young children Malaysia, December 27, 2015
Excellent staff performance

Front desk polite and friendly staff, clean but a bit small room
8.3
Comfortable and convenient
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Hwei Y. Couples Singapore, December 27, 2015
Small but well-planned space

Cleanliness, quiet, comfortable
8.3
The underground walk to the hotel was quite far (seemed never ending) and closes at 10pm at night. So most nights we took the above ground route back to the hotel which was more enjoyable. The room was very small (couldn't open our luggages properly), but everything was strategically placed and well-designed. Ceiling is slightly low as well, so if you're above 1.75m, be careful when getting into the shower because you might knock your head! But we had a comfortable bed and a good rest a night :) The 24hr Family Mart on Level 1 is a bonus as well! There are many 24hr eateries near the subway exit as well, so this was rather conveniently located.
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Yi X. Couples Singapore, December 26, 2015
third time staying here

location's great, it's one of the airport limosine's routes, not too pricey
8.3
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Wee K. Couples Singapore, December 25, 2015
Rooms issue

Location, cleanliness, staff helpfulness
6
Location was around 10mins walk from Shinjuku station. Rooms and hotel corridors are clean. Staff are very very helpful and friendly. However, the room size are very small and can barely fit 2 adults and 2 big luggage. Our mistake too, we should have booked a bigger room.
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