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Shogun Suite Hotel

2867 Zamora Street, Rotonda, Pasay, Manila, Philippines 1300

Recent customer reviews

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Good

6.8

based on 2471 reviews

1700 reviews in English

Value for Money
7.1
Location
7.0
Staff Performance
6.8
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.9
Food/Dining
6.1
All reviews (2471)
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Nate S. Families with older children South Korea, March 29, 2016
I loved it... wife didn't.
4.3
I love being in this hotel. There was incredible shopping below the subway. My wife wouldn't go there.
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Imelin C. Business travelers Philippines, March 26, 2016
Nice hotel
6
staff are friendly and great value for money.
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Shane K. Business travelers Australia, March 23, 2016
Worst hotel in Manila
3.3
Reception was rude, would not listen and was no help at all, very unprofessional and under trained. Did not get the room I had paid for, too tired to continue disscusion with reception so just took room they gave me. Never again will we stay there.
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Mary A. Families with young children Philippines, March 21, 2016
No Comments
6.7
Great
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Darren L. Solo travelers Australia, March 17, 2016
This hotel rooms are a let down

Near Airport and small mall and pool ok
5.3
Well reception was fine, nice and polite. Sadly the rooms are below par in that they are old, cold and not comfortable. The beds and pillows and single sheet is 1 star at best, sleep was hard due to poor quality mattress and thin pillows and only 1 supplied sheet. Some rooms still have new paint smell but the fittings are old. The shower was cold sometimes and sometimes warm but never hot. The price should have been lower. The hotel has two entrances. The reception entrance is on the laneway not the roadway. Hard to find. I found housekeeping was ok especially if you tipped them. The roof pool was cold but nice view over Manila. The open mike should have been free not 20 peso 3 songs. The menu choices on the set menu was limited and basic. The squid was the best fare of the purchased foods. The pool table was worn out. I felt the Air-con struggled to cool the rooms. C+
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Lina G. Couples Australia, March 4, 2016
Good service
6.7
Its value for money with hotel transfer of php 350.00. Airport pick up delayed for 20 minutes. But its ok. BUFFET breakfast was average .massage service was good.
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Chong C. Business travelers Singapore, March 1, 2016
No Blanket
2.3
The Rooms don't has blanket to covers. You need to pay money to has blanket for one day only. only has is Bed sheet to covers.
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Darren L. Solo travelers Australia, March 1, 2016
Second time i stayed here no better

Pool on roof, reception, karoke
4.3
Well reception was fine, nice and polite. Sadly the rooms are below par in that they are old, cold and not comfortable. The beds and pillows and single sheet is 1 star at best, sleep was hard due to poor quality mattress and thin pillows and only 1 supplied sheet. Some rooms still have new paint smell but the fittings are old. The shower was cold sometimes and sometimes warm but never hot. The price should have been lower. The hotel has two entrances. The reception entrance is on the laneway not the roadway. Hard to find. I found housekeeping was ok especially if you tipped them. The roof pool was cold but nice view over Manila. The open mike should have been free not 20 peso 3 songs. The menu choices on the set menu was limited and basic. The squid was the best fare of the purchased foods. The pool table was worn out. I felt the Air-con struggled to cool the rooms. C+
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Anna P. Couples United States of America, February 29, 2016
bugs in hotel
4
Had room sprayed for ants near bed and bathroom. Requested a new room later that night as more ants appeared and didn't want to smell bug spray fumes. Changed rooms, a few hours later found numerous cockroachs in bathroom. Too tired to change rooms again.
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Gudmundur G. Families with young children Denmark, February 23, 2016
Gudmundsson and famile
5.7
Fine hotel for just 1-2 night if want be close by ariport and mall
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