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Recent customer comments

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based on 2525 reviews
  • Cleanliness 6.9
  • Facilities 6.5
  • Location 7.1
  • Room Comfort/Standard 6.9
  • Service 6.8
  • Value for money 7.1
  • Food/Dining 6.1

Robert S. from United States
Solo travelers
Stayed one night in June 2015
shogun suites
friendly staff and low cost
Air conditioning not strong enough to cool the room. Food from room service was mediocre
Reviewed June 07, 2015

ELISEO P. from Philippines
Solo travelers
Stayed one night in December 2014
location, foods, easy access
Reviewed June 05, 2015

Romeo L. from Philippines
Solo travelers
Stayed one night in June 2015
Okay Only
Location, staff and food
The bed was sucks, i felt like i was sleeping on the floor. Please put foam on your bed. Super tiny shower room.
Reviewed June 04, 2015

EDWIN L. from Philippines
Stayed one night in May 2015
Location and all
Location, distance to airport, access to nearby malls
Just fine but nothing great.
Reviewed June 03, 2015

Pedro R. from Portugal
Stayed one night in May 2015
very good place to be in manila (short-long stay)
safe location, reasonable breakfast, family friendly
Reviewed June 01, 2015

chris C. from United States
Stayed one night in May 2015
I found bed BUGS!!
Working toilet, clean sheets,ac
It was ok.
Reviewed June 01, 2015

clive G. from Australia
Business travelers
Stayed one night in April 2015
Price appropriate.
Location Price Staff
Adequate for price and a short stay.
Reviewed June 01, 2015

sittie A. from Philippines
Families with young children
Stayed one night in May 2015
miss materialistic
room, bed and service was good
good job
Reviewed May 28, 2015

Tom K. from Denmark
Stayed one night in May 2015
Never again
The elevator, the bidet, the key to the room
Desperately bad, situated in a busy area of Manila where I was the only non-philippino. The taxi-drivers have no idea how to turn on their meters, the breakfast was unbearable - the sunny-side up eggs were the best, and they were cold and jelly-like. The reception told us to expect a 4-hour drive to the airport, a trip that took us 18 minutes. And no, I did not have anything stolen during this stay, I just want to warn other travellers not to make the same mistake as me.
Reviewed May 27, 2015

Wayne C. from Australia
Solo travelers
Stayed 2 nights in May 2015
Short stay overcharging
Location near airport is good, located near EDSA, located near mall of Asia
I was there for 2 days, only downside was I requested a late checkout and was charged for a full day extra when the hotel clearly advertised on the outside short stay of 6 hours for P 600 I was charged P2000. White guy in Philippines is a target for overcharging.
Reviewed May 23, 2015