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Recent customer comments

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Good



based on 2525 reviews
  • Cleanliness 6.9
  • Facilities 6.5
  • Location 7.1
  • Room Comfort/Standard 6.9
  • Service 6.8
  • Value for money 7.1
  • Food/Dining 6.1
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marina S. from Argentina
Couples
Stayed one night in November 2014
Good
Location
Good
Reviewed December 05, 2014

Sheryl A. from Philippines
Business travelers
Stayed 2 nights in November 2014
"We didn't feel completely comfortable"
Hotel is very accessible to shopping malls, bus terminals and some other well-known public spots
Not so good. The front desk staff was not that friendly and entertaining. I'm surprised to see our room, I was expecting for a bigger one.. And oh my, they don't have hair dryer! I should have brought mine! lol... The resort was nice though just that and it would have been nicer to have a few more amenities. Nothing special with their buffet breakfast.. I remember, I asked the waiter if they have juice or something.. because I don't drink coffee/tea.. Oh well, I am not sure we would stay there again we didn't feel completely comfortable.
Reviewed December 04, 2014

Anthony M. from United States
Couples
Stayed one night in November 2014
Roaches
Close to airport but had roaches
My wife and I were paranoid that a roach would crawl into one of our ears. We couldn't sleep.
Reviewed December 03, 2014

Scott R. from Australia
Families with young children
Stayed one night in November 2014
Mixed purpose stay
Reasonable price for the services available to choose from
Ok
Reviewed November 30, 2014

Sitiveni I. from Tonga
Solo travelers
Stayed 4 nights in November 2014
not good
nothing
nothing
Reviewed November 29, 2014

alfredo T. from Philippines
Families with young children
Stayed 2 nights in November 2014
the hotel location is very hard to find..
nothing
Reviewed November 29, 2014

Johjn B. from Canada
Couples
Stayed 4 nights in November 2014
great place to stay when in manilla
a\c worked had hot water clean
It was decent cold eggs at buffet but other than than good
Reviewed November 27, 2014

FREDERICK D. from Australia
Solo travelers
Stayed 2 nights in November 2014
Cheap, Clean Hotel in Manila next to MRT, LTR
Cheap, Clean, well located Hotel in Manila next to MRT, LTR and Mall of Asia
Pleasant. This is my 4th stay at the Shogun. Each Stay there is another improvement. This time the free wifi in the rooms. They have a great free breakfast included in the cheap room rate. Rooms are clean with effective, quiet air con. Theres only 8 floors in the hotel so the lifts require little if any wait. There is a restaurant on the 8th floor with cheap wholesome meals or room service. The fridge in the room is stocked with drinks for emergencies. Also the free WiFi in the rooms is good. Plaza Mall next door is small but has a range of shops and eateries only 1 minute from the hotel. There's no night life that I'm aware of in the area but that makes it quieter in the evenings and nights.
Reviewed November 26, 2014

Cecilia B. from Philippines
Business travelers
Stayed one night in October 2014
travel at its best
good location, clean, friendly staff
Shogun Suite Hotel has everything to offer.
Reviewed November 26, 2014

ruben G. from Philippines
Solo travelers
Stayed 2 nights in November 2014
a satisfactory stay in manila
good accomodation clean and comfortable
very fine
Reviewed November 25, 2014