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Shogun Suite Hotel

2867 Zamora Street, Rotonda, Pasay, Manila, Philippines 1300

Recent customer reviews

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Good

6.9

based on 920 reviews

1714 reviews in English

Value for Money
7.3
Location
7.0
Staff Performance
6.8
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.1
Food/Dining
6.1
Couples (920)
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Paul M. Couples United Kingdom, May 8, 2016
Reasonable hotel but aircon did not work
4.3
The hotel was reasonably clean and facilities basic. We had to move rooms as the air-conditioning was not working but even in the new room the air conditioning still did not work. Useful for location but would not choose to stay here again
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Greg D. Couples New Zealand, May 3, 2016
Nosy air con
3
Horrible mattress
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Julio G. Couples United States of America, May 2, 2016
very small room
5.3
could not use the pool, can't say.
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Lee B. Couples Australia, May 1, 2016
Good value for money
4.7
G
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Jovy L. Couples United Arab Emirates, April 16, 2016
A/C Not in good condition
5.3
The A/C was not cooling properly.. We were sweating the whole night
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Bruce M. Couples Canada, April 15, 2016
Will never go back.
3
Front desk staff were not friendly. In a filthy part of Manila. Opened up the bar fridge, cockroaches fell out, room infested with cockroaches. AC unit was located beside the bed, blowing directly on it, looked like it had not been cleaned in a long time. Had a shower, the water was brown, I could tell this as it would not drain from the tub. Ordered food to the room, found a bug in the Lomi my GF ordered. The water in the pool was milky so did not swim. Had booked for two days, left after the first night. Told the manager why we were leaving, asked for a refund for the second night, did not get it. They did give us a free shuttle to our next hotel and did not charge us for the food we ordered . All in all, a very disappointing stay and will never be back.
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Magdi A. Couples Australia, April 8, 2016
Good value for money.
6
The hotel was good as average, for one night, nothing more needed. Staff friendly and helpful.
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Edward A. Couples United States of America, April 5, 2016
Good, clean....
6.3
Nice, clean hotel near the airport in Manila.. Room was small, but adequate for a one night stay. Breakfast was a basic buffet
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Lina G. Couples Australia, March 4, 2016
Good service
6.7
Its value for money with hotel transfer of php 350.00. Airport pick up delayed for 20 minutes. But its ok. BUFFET breakfast was average .massage service was good.
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Anna P. Couples United States of America, February 29, 2016
bugs in hotel
4
Had room sprayed for ants near bed and bathroom. Requested a new room later that night as more ants appeared and didn't want to smell bug spray fumes. Changed rooms, a few hours later found numerous cockroachs in bathroom. Too tired to change rooms again.
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