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Recent customer comments

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Good



based on 87 reviews
  • Cleanliness 6.7
  • Facilities 6.7
  • Location 8.1
  • Room Comfort/Standard 6.7
  • Service 7.1
  • Value for money 6.7
  • Food/Dining 5.4
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Kevin M.
United States
November 20, 2015
Wonderful Staff!
Staff, staff, staff
Siayan is a clean, pleasant and convenient hotel with its proximity to NAIA. What makes it a pleasant experience is the wonderful, friendly staff. I stay there every few months when I pass through Manila to the islands. However, I was not too happy on one of my last visits when I was charged almmost half the price of my booked rate because I checked in early. I tried to check on at around 7am and for two hours early they wanted half again my booked rate. Not happy with that.

Nancy L.
Philippines
October 27, 2015
Very friendly staff.
Staff, location, price
Very good experience.

Nancy L.
Philippines
October 24, 2015
Friendly and accomodating staff
Location, comfortable bed, friendly staff
Very good. Everything is in order when we arrived.

Kevin M.
United States
September 05, 2015
Fits My Needs
Friendly staff, clean rooms, airport location.
This may not be a Four Seasons, but it is a perfect place to stay for a night or two between flights at Ninoy Aquino Airport. The staff is VERY friendly and the rooms are comfortable and clean. I stay here several times a year...

russell C.
United Kingdom
July 20, 2015
ideal for airport Stop over
location for airport, free transfer, pleasant staff
Hotel is ok for getting your head down for 1 night , wouldn't want to spend any longer there. The free courtesy minibus was reliable . Staff are pleasant.

Clyde B.
United States
July 16, 2015
Not bad
Location, Clean, Friendly
great one nighter if you are waiting on a flight but be prepared for noise and the curtains don't shut out all the light.

Ronald H.
United States
February 02, 2015
rooms were too small and uncomfortable
the clerk in the daytime need to learn good customer service. when asked about something else besides the room rates she does not know the answer. I suggest she learns more about the business

Karen Q.
Canada
January 19, 2015
No room for us
It's close to the airport, there's a free shuttle and free wifi
I booked with Agoda, unfortunately, when we arrived at 1:30am they were fully booked so we had to stay at their lobby until 6:30am with our 1 year and 4 month old daughter. Needless to say, we were very unhappy. The staff couldn't do anything about it.

Robert R.
United States
January 06, 2015
The Siayan
Location, free breakfast, staff
My stay was good, the only trouble was WiFi connection in the room, staff very friendly and helpful, location is near airport, not not nice surrounding area, difficult to go running, will stay again

Frantz F.
United States
November 28, 2014
New definition to Roach Motel
Near the airport, near to food, comfortable bed
This hotel is roach infested. We told the staff and they just sprayed the room down with bug spray and then we couldn't breath in the room. The bed is very comfortable, the hotel is very near to the airport and its near to food. It was noisy and the wifi was ok. Not sure if I will stay there again, probably not.