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Excellent 8.6
Based on 1313 reviews

Recent customer comments

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based on 1313 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.2
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 8.0

10 Timothy S.
United States
May 24, 2016
not now

8.8 romain B.
May 23, 2016
Great relaxing place
That hotel is the perfect place to stay if you want to go to the elephant place . Otherwise , too far from the airport . Great rooms !!!

9.6 Alina N.
May 18, 2016
The perfect place for a romantic getaway
We celebrated our wedding anniversary here and got to experience Sib San for the first time. Beautiful mountain location. Wonderful landscaping. Jaw-dropping, amazing pool. Good food. Break breakfast buffet! The golf cart pick-up service was our favorite if we wanted to get somewhere at the resort quickly. The staff was prompt and helpful. The atmosphere was quiet and peaceful. We will definitely come again! The only thing about it that was a downside was the drive from the center of the city. Took an hour. But, it takes a little time to get out into the quiet countryside, I guess.

9.6 Ka L.
Hong Kong
May 17, 2016
Very leisure style hotel with big room
Even hotel is 50 km far away from city, there are many sightseeing spots nearby; also, location can be found accurately by Google map, you won't get lost by driving.

4.4 danielle M.
May 15, 2016
Bus loads of Chinese - we couldn't eat breakfast! The hotel is understaffed at the best of times, they were completely overwhelmed by the Chinese. Food is very average. Western food is not good, thai food not bad. The grounds were dirty with ignored rubbish. The buggies to get around often didn't turn up! Our air con didn't work, we were forced to wait 3 hours with several mechanics visiting before we were allowed to change rooms. Finally moved to the worst room on premises - 2 meters from our room were elephants being 'trained' including screaming and beating . Will not go back

8.4 christian S.
May 14, 2016
a good place to relax
Sibsan is very isolatet from all except the nearby elefantcamp. Had a Villa on the river bank. Exzellent to watch the elefants. Buffet breakfast is served in the Restaurant. At evening this place is very Poor by Ambiente and offered meals. Too expensive. A very good place is the River Cafe. But they close at 7pm. No Chance to have a drink later on in a bar. Therefore go to bed early and relax. Outstanding the Dimension of the pool. We recommend Sibsan.

9.2 chatchawan N.
May 10, 2016
Full of hospitalities,..nice scenery and lovely swimming pool
I love people here the most..full of serviced swimming pool is great. Pretty far from the city. A lot of activities here.. such as .riding elephant

9.2 Pipat L.
May 09, 2016
If you love to stay close to the nature and elepha
You can also ride a bike in the resort and watch animal passing the coffee shop area. Staffs are friendly and rooms are clean and comfortable.

6.8 Aishath D.
May 08, 2016
Excellent staff
Love the hotel , location & staff. The staff looked after us & the hotel well. However as it it is a 5 star property 24hr room service would have been appreciated. The property is quite far away from all local facilities. The private pools were a lovely touch however steps leading into it would be nice. Overall a lovely stay. Thank you all at the hotel. Was traveling with two elderly ladies & the help I received from the staff were exemplary.

10 Kanokwan S.
April 29, 2016
Great escape
We know the hotel is far away from the city that's why we selected this hotel cos we wanna stay away from the city. The hotel has a few activities for us; bicycling, swimming, a lot of area for jogging and walking. The cafe has library and also wooden stack game, wooden domino game. The hotel is right beside elephant camp. our kid enjoy having her drink and looking at elephant walking through the small river in front of the cafe. The room is getting old and will need renovation soon. the staff is excellent. very helpful and very polite. breakfast need improvement. not so many choices. over all, this was a happy stay and we'll be back.