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Recent customer comments

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Very good

based on 4965 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 8.4
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.4
  • Food/Dining 6.3
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Supakit U. from Thailand
Business travelers
Stayed 3 nights in April 2013
Icentrally located , many good restaurant there
a lot of restaurant there, near subway, food easy finding
Reviewed April 24, 2013

Chung S. from Malaysia
Families with young children
Stayed 3 nights in April 2013
Hassle free and convenient
Free and fast internet, clean room and quite good location
Reviewed April 24, 2013

Adirek L. from Thailand
Stayed 2 nights in April 2013
Small Room Good Location
Location , Kindness
OK Small room, good location, near MTR and Temple market about 5 minutes walking. In my trip , there are some rain but not big problem because it's not far from MTR
Reviewed April 23, 2013

Loann C. from Philippines
Stayed 4 nights in April 2013
Nice location and nice people
Location, internet and price
Nice location, easy accessfrom airport, fast internet, nice staff and comfortable room.
Reviewed April 22, 2013

Laarnie E. from Philippines
Stayed 6 nights in April 2013
Convenient, worth the money, clean
Nice hotel with good location. It's worth the money, staffs are attentive.
Reviewed April 22, 2013

Yee T. from Singapore
Stayed 3 nights in October 2012
not too bad, rooms a little too small
hotel staffs were friendly, cozy rooms and good venue.
Reviewed April 21, 2013

Quach J. from Canada
Stayed 2 nights in April 2013
Awesome location and hotel
Location, restaurant, busy
Awesome experience and location. . Will definitely come back next time.
Reviewed April 20, 2013

Johnny W. from United States
Solo travelers
Stayed one night in April 2013
Convenient location, small but clean room.
location, location, location
Better than similar hotel in the YMT district in term of room cleanliness. Staff attitude was subpar by international standard but above average for HK hotel of this size.
Reviewed April 20, 2013

Jin L. from Malaysia
Stayed 3 nights in April 2013
Clean Hotel in the heart of the city
Location is the best selling point of the hotel
The hotel is clean and pretty new. It it right at the heart of temple street and you can shop every night. just minutes away from the train station. But it seems like my room sewer have some issue as it the water flow in the bath room was flowing very slowly. other than that its as per i expect from the hotel stay. Price for the stay was high due to the show season.
Reviewed April 19, 2013

Julie K. from United States
Business travelers
Stayed 4 nights in April 2013
Good stay, but overseas service poor
Location, nice staff, interesting location
I liked Silka and I thought the staff were much friendlier than the hotel I had just been at in another country. However, Silka's phone customer service and internet customer service are non-existant. I actually lost something VERY IMPORTANT at the hotel, or am 99% sure that I did, and when I called them, they kind of tried to help but just sort of brushed it off and kept transferring me to different people. I emailed the hotel as well, but never received a reply. So, they are nice in person, but if you need service before or after (they also didn't answer my email before arrival regarding bus shuttles), it's pretty bad. I can't blame housekeeping for finding my item after I checked out and keeping it for themselves because that might not have really happened, but I would have liked better communication about the issue. :(
Reviewed April 19, 2013