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Siloso Beach Resort Sentosa

51 Imbiah Walk Sentosa, Sentosa, Singapore

Recent customer reviews

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Very good

7.1

based on
4707 reviews

3582 reviews in English

Value for Money
6.8
Location
8.2
Staff Performance
7.0
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.1
Food/Dining
6.6
All reviews (4707)
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Nicole T. Families with older children Singapore, August 9, 2015
Eco-Friendly Hotel

(1) proximity to Siloso Beach (2) serious about being eco (3) serious about giving back to society
7.3
Very charmed by the eco-friendliness of the hotel - from the design of the hotel to the way electricity is conserved & the cultivation of earthworms. Hotel also employs a few sub-intelligent staff but they are not very obvious because they are so successfully integrated into the culture of the hotel. Well done!
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Kenneth L. Solo travelers Singapore, August 8, 2015
Good hotel

Love the view, room is quite spacious.
9
Staff are friendly and helpful. But I didn't like the idea of the jacuzzi stopper to be so hidden in the wooden planks. It's quite troublesome to open or close the stopper.
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Lai K. Families with older children Hong Kong, August 8, 2015
Disappointed

Near the beach
5
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Chin F. Families with young children Hong Kong, August 8, 2015
Can be better

Close to Siloso Beach
6.3
Reception area is extremely small. It can't accommodate so many guests. Number of serving staff is insufficient.
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Chih S. Couples Malaysia, August 8, 2015
nothing special

swimming pool, scenery view, convenient
5.7
free breakfast but not much varieties. room kinda spacious but not very clean and quite old-looking
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Ks L. Families with young children Hong Kong, August 7, 2015
an eco friendly and sustainability hotel

good location, near to beach & transportation hub, excellent environment to dining.
9
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Lai K. Families with older children Hong Kong, August 7, 2015
So disappointed the poor maintenance of hotel room

Near the beach
4.7
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Sani M. Solo travelers Singapore, August 6, 2015
Gloomy hotel with gloomy staff

Surroundings with lush forests
5.3
So far so good. But staff performance not so good except the reception counter where they are trying to please the customers but still not up to the standard. Hotel surroundings covered with walkways and linkages. Greenery and lush forests in the backyard. Encountered one bad experience of staff misguided behaviour. Trying to converse with her where to put the used towels, she said,' Just put it there no need to ask.' It sounds rude and scarcstic. Restaurant staff seemed to be trying to avoid eye contact with guests. No greetings and they walked away. A cleaner looks like zombie sweeping but not even looking at guests and at least a smile. Debris are clearly seen under few chalets. Most plants are dying. Even the mini-nursery looks forgotten and dumped with rubbish stuff. Stay was quite pleasant with no body business attitude by staff.
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Sherman P. Couples Singapore, August 6, 2015
great

location food and service
10
was a great stay
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Adela L. Families with young children Singapore, August 4, 2015
Comfortable but lacking in some areas

Location, comfort and pool
6.7
It was comfortable with basic amenities provided but had no wifi which was fine given the price. Swimming pool was good for kids. However given that it's a family resort we had to wait hours for our cot to arrive because they were short of it. Same for high chairs in the restaurant. So they should increase availability of these things
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