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Recent customer comments

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based on 132 reviews
  • Hotel Condition/Cleanliness 4.2
  • Facilities 3.8
  • Location 5.9
  • Room Comfort/Standard 4.3
  • Service 6.0
  • Value for Money 5.0
  • Food/Dining 4.9
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Yan C.
Hong Kong
September 22, 2015
poor cleanliness and room smells
staff is friendly

Mohd S.
August 25, 2015
Very bad and dirty hotel.
Silverview Resort Holiday
Speechless as I thought the hotel supposed to be place for stay. Yet, the Silverview Resort Holiday is not only very dirty but also various contagious disease can be easily spread within the room. Please do not consider this hotel for anyone stay. Also, the environment is very very bad as Hong Kong is also very dirty. The only place that I feel clean in Hong Kong only the airport.

Wai L.
August 18, 2015
not suitable for family tour
the resort is near pier
I can't accept that I can find such a so-called "hotel" through "Agoda" and "Agoda" really really disappointed me. Before booking, I read some photos in "Agoda" web but there are really some discrepancy between the photos shown in the web and the reality, anyway I don't want to recall my bad experience in here.

Maria N.
August 08, 2015
Not suitable for families with young children
The place is filthy, we got off loaded by our flight so we had to book last minute instead of sleeping at the airport. We got sick after staying here, my husband and I and my 3 kids got cough and colds because the place is so dirty. The fridge is leaking. The bathroom stinks. You can hear the noise from the nearby rooms. The ambiance is poor. It is soooo far from the airport. Had to take about more than 2 hours taxi ride and 45mins ferry ride. The place is scary. We're definitely not going back.

Mabel C.
June 22, 2015
out of our expection
cleaness, traffic, price

nik A.
United Kingdom
April 30, 2015
staff friendlienes.
Comfortable. Great food. Fantastic location.

United Kingdom
April 13, 2015

Stephen C.
United States
March 14, 2015
Probably one star and not convenient
The best things were the price, assistance by the manager, and ease of check-in/check-out.
I needed one night's lodging near the airport in Hong Kong and chose Silverview and a cheap and close place to stay. I found out upon arriving after midnight that the hotel is close to the airport as the crow flies, but is actually across the island with no fast way to get there. It took a half hour taxi ride ($30+) each way. That would have made a more expensive hotel that was actually close to the airport the same cost and much nicer. The manager was kind enough to leave a check in sheet taped to the window of the office inviting me to find the room and check myself in. The room was adequate for the six hours I needed it, but was in poor condition. The outside appearance of the hotel looked like a run down apartment building rather than a hotel and it was difficult to find the office. In the room, a door opening to a small balcony would not latch so swung open periodically in spite of my attempts to shim it closed with cardboard pieces. Wifi was available but I did not find the slip of paper with the password when I arrived as it was on the bottom of a tub with towels and washcloths. When I tried to take a shower in the morning, I did not see at first that 1) a power switch needs to be turned on to get hot water, 2) that after turing on the power switch, you need to wait at lease 15 minutes to let the water heat up, 3) the hot and cold are reversed, 4) the water pressure was barely enough to shower myself, and 5) the shower nozzle holder was broken so would not aim at the tub without being held. When it was time to leave, the manager was very helpful in calling game a taxi and telling me where to go to catch it. All-in-all, by the time I left, I got my short night's sleep, sent a few emails, got a shower, and caught my departing flight on time! Since those were my priorities, I should not complain!

Jane E.
February 28, 2015
Silver view needs to be cleaner
Location, proximity to good breakfast food, comfortable mattress
Room was plain but appropriate to its 1-star rating. But a 1-star rated hotel should still clean the bathroom basin and sink, and sweep the floors, and put out towels.

Nitin G.
January 30, 2015
Just a room for backpackers
Price close to the beach staff
I should not complain because even the owner of the place also recommended us that this place is meant mainly for students who are looking for a weekend gateway stay. Not at all suitable for family or couples looking for a decent accomodation. The room was so ugly, small, smelly, no room service, lane approaching the room is also narrow and muddy. Staff was so good and friendly. They try their best to compensate with the quality of room by providing all sort of support.