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Sintra Hotel

Avenida de D. Joao IV, Macau City, Macau (Show on map)

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Hotel Area: Macau City Number of Rooms: 240
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
4604 reviews

Value for Money
8.1
Location
9.1
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.0
All reviews (4604)
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Jemimah J. Families with older children Philippines, June 10, 2012
Centrally located hotel with small but cozy rooms

location, buffet breakfast, peaceful/cozy ambience, easy check-in/out
8
Check-in was a breeze; so was our check-out. The rooms were a bit tired and small but nonetheless they were cozy and comfortable. Service was good but can still be improved as some of the hotel staff cannot understand English very well. The location is perfect if you plan to do a walking tour around Macau's historic center. For tourists, I would recommend staying at this hotel. Given that most of the time you would be out sightseeing and touring, Sintra Hotel is good enough to provide a relaxing shower and a good night's sleep after a long day. We stayed at the 4th floor, not a high-floor, but it was quiet contrary to what others say. It's right across the Grand Emperor Hotel and along a busy road but that was not a problem. Breakfast provided a lot of choices and the price was reasonable enough.
Hotel Feature Tip: There is a free shuttle bus from the hotel to the Macau Ferry Terminal. It comes every 10-15 minutes. If you plan to go to the big casinos at the Cotai Strip (Venetian, Galaxy, C.O.D.), take the free shuttle to the ferry terminal and when you get there you can choose from an array of casino hotel shuttle buses. Free transportation, then! ;-)
Geoffrey S. Business travelers Philippines, June 8, 2012
Value for Money

Location, Cleanliness, Inexpensive
8
Florence Y. Families with older children Malaysia, June 7, 2012
Lovely hotel and convenient shuttle bus

free shuttle bus to south island, walking distance to El Senado and St Church
8.7
It was relatively easy to get to hotel via free shuttle buses (every 20min) from Macau ferry. From there to hotel - it only takes about 15 minutes and its walking distance to El Senado and St Church. Also next to New Yaohan though i find the things there relatively expensive. They also provide free shuttle bus to City of Dreams (south island) The hotel staff was VERY helpful and they speak good english. (6/10) One of my travelling friend bugged them for a good 45 minutes for travel tips and they were very patient to explain everything Get very good rates if you book 4-6 months in advance on Agoda compared to their published rates (with breakfast)
Manuel S. Solo travelers Spain, June 7, 2012
Terrible service, good food and premises

Food, room service, clean all mode cons
8
nobody speaks english, even if the malaysian manager is a first class professional and the rooms are extra clean, include all mod cons and the food is excellent... the young chinese customer attention personnel in reception is frankly, terrible. rude, arrogant, and incapable to communicate in basic english, specially rude with foreigners, inflexible, incapable to apologize for consistent mistakes, aggressive, uneducated and quite frankly it is impossible to justify a more than euros fee in such a setting if it entails such poor service. terrible communication and a complete lack of empathy with western customers, rough, disagreable, enfantine, the traditional third world vision of old fashioned chinese hotels.
Restaurant Tip: The food is fantastic, but do not arrive 5 minutes late to the 7 to 10.30 breakfast buffet, they will rudely remind you that you can not keep on taking food from the trays because it is slughtly late..
Chieen Y. Couples Malaysia, June 7, 2012
Nice hotel with clean and spacious room

The Room itself
9.3
the hotel is strategically located in macau, although it looks abit old from the outside, but it's very well maintain in the inside. the rooms are spacious and the so is the toilet. best of all, it's clean. a lot nice food, tourist attraction and shopping nearby the hotel. they do also provide shuttle buses to a number of places.
Rio H. Couples Philippines, June 6, 2012
nice location n casino

hotel is close to the department stores
9
well it good cheap nice peop;e there walking distance to the gold palce
Chee K. Families with young children Malaysia, June 5, 2012
Normal hotel

Hotel room with long bath
7
Hotel service not too friendly, hotel lobby too small and no place to sit and wait.
Nightlife Tip: A lots of casino nearby (walking distance)
Kanyarat P. Couples Thailand, June 4, 2012
Great Hotel in Macau

Excellent Location
8
There is very comfortable example... that is close to shopping centre and landmark
Sightseeing/Attractions Tip: shopping tip
Lau C. Families with older children Malaysia, June 4, 2012
Good location

Location
7
the location is very nice where it's near to the lisboa hotel and you can take free shuttle either from airport or ferry terminal to lisboa hotel then walk to sintra hotel about 5minutes walking distance.
Sightseeing/Attractions Tip: Walking distance can arrive to St. Pauls Ruin, and a square which you can easily find the Portugal Egg Tart.
Sharon Y. Couples Malaysia, June 1, 2012
Great Location and comfortable hotel

Great location, price, service
8.3
Strongly recommend if you are here on sight seeing or business as location , service and price is good.

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Customer Reviews - Sintra Hotel, Macau

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