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Excellent 8.1
Based on 5285 reviews

Verified traveler reviews

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based on 5286 reviews
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 7.0
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Lai W. from Singapore
Stayed 2 nights in May 2015
Exterior looks old, interior is acceptable
Good location, acceptable condition, Wi-Fi could not work
Reviewed May 04, 2015

phatcharapa S. from Thailand
Stayed one night in August 2012
Convenient for traveller
Good location , easy to walk to nice attractions
Nice place, recommended
Reviewed April 22, 2015

Yongyu L. from China
Families with older children
Stayed 3 nights in April 2015
Good, but could be better
Great location, great staff, comfortable
This hotel claimed it had the wifi connection, but we couldn't connect the hotel wifi and staff was keeping telling us that the internet connection was upgrated and it took time to fix that.
Reviewed April 22, 2015

Lau Y. from China
Families with young children
Stayed 2 nights in April 2015
Poor Service
The service was not okay. The staff are not nice at all.
Reviewed April 10, 2015

Diana A. from Singapore
Stayed 2 nights in April 2015
Nice stay
Good location, spacious room and efficient staff.
Thumbs up - location is centralized and convienance. Free transport to city of dream. Staff was efficient. Our room's toilet bowl was stuck and got it repaired within minute. Immediately our toilet was cleaned up when we came back from shopping. The room was spacious and clean. Area for improvement - the room was very cold even after we set the temp at 26 deg or even off it. Also there's sound coming from the aircon. Although not very loud but quite annoying. As for transportation, it'll be an advantage if there's free transport to airport. Wifi is not stable all the time.
Reviewed April 08, 2015

ho C. from Hong Kong
Business travelers
Stayed one night in April 2015
Reviewed April 08, 2015

Weihua L. from Singapore
Stayed 3 nights in April 2015
Great value for money
Great location,friendly staff,clean
Great location. Proximity to various places of interest,shuttle bus provided to ferry terminals and some other locations. Bell man went the extra mile to help us find our way,explain the various places of interest,what is good to eat around,where to visit. he made the whole trip more enjoyable. That's why we tipped him.
Reviewed April 08, 2015

Man L. from Hong Kong
Stayed one night in April 2015
Fine for food, lodging and location
food, lodging and location are better than some other hotels.
Reviewed April 08, 2015

Jirawat E. from Thailand
Stayed one night in August 2011
Great location with valued of money
Lication, staff, near downtown
Very nice stay
Reviewed April 08, 2015

Irene K. from Canada
Families with older children
Stayed 3 nights in March 2015
Conveniently accessible to many places of interest
Location, value for money and easy access to ferry terminal
Our stay was simply good as this is not a casino hotel. However, it is surrounded by casinos like Grand Emperor and Lisboa. As well, free shuttle bus service is provided outside the hotel to the City of Dreams.
Reviewed April 05, 2015