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Excellent 8.1
Based on 3060 reviews

Recent customer comments

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Excellent



based on 3060 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 7.6
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 8.5
  • Food/Dining 7.6

DAN F.
China
February 14, 2013
Lovely hotel with Great location
Great location
Not far from the shopping mall. Breakfast was nice and various. close to the beach and easy to find.

Ming C.
Malaysia
February 08, 2013
Worth for value
Big Room and nice designed
I've booked Siralanna Suite in this hotel, the location of this hotel is reasonable, just 15 minutes walking distance to Jungcylon shopping center or Bangla Road, moreover the tuktuk is provided but it is just one way (from hotel to Juncylon). the room is big and clean. there are two massage centers near to this hotel, less than one minute walking distance from the hotel. the breakfast is just average, not really good, but still acceptable. conclusion, this hotel is worth for value

Jing L.
China
February 08, 2013
Lovely hotel with good breakfast
delicious breakfast, ordinary reception
The location is ok, a little far from Junceylon (need to walk at least 10 min to Junceylon), but very quiet. The breakfast is really good. When we check in, the reception staff let us wait a very long time, then give us low-floor and not clean rooms.Actually we require high floor rooms, it really take us a long time to finally settle down.

Rui A.
China
February 07, 2013
nice hotel
good facilities, good service
we stay there for 1 night, very good experience, not far away from jungceleng, 5-10 min walk, and very quiet place, it's a good option to stay in patong.

HONGFEI Z.
China
February 07, 2013
Pleasantly Surprised
clean, nice deco, friendly staff
everything is good, value for money,clean,nice deco, friendly staff. convenience for go to patong beach and shopping area. lot of cheap but nice local restaurant around.

Xian W.
China
February 05, 2013
Lovely hotel and good service with a smile
Great location, close to shopping and restaurant
I enjoy the stay in the hotel. Traditional Thai style.

Amy G.
Singapore
February 03, 2013
Lovely hotel and service with a smile
Thai style
overall the customer service is not bad,but there was a accident when we reach the hotel, the staff told us our room is not available due to some air-con issue and arrange us to another nearby hotel, but the reason we booked this hotel is because we want to stay with the Thai style, so we insist to get what we booked and paid for. luckily in the end we get the one we want.

John M.
United Kingdom
February 01, 2013
Really nice hotel
Has a distinct Thai feel
We enjoyed this hotel and the staff were very accommodating. Only disappointing feature was the breakfast but it was sufficient - just a bit cold and repetitive.

Lisa C.
Malaysia
January 31, 2013
Comfortable rooms, and a short walk to main street
Free wifi, free breakfast and clean rooms
staff were helpful and welcoming. the hotel itself also has an impressive lobby. the rooms are comfortable for the price we are paying but i wouldn't say top notch - e.g. no soap dish, lights in bathroom are dim, wireless is sometimes unreliable. but the hotel is in a quiet location and since we didn't spend much time in our rooms, it wasn't an issue.

ZHAO X.
China
January 30, 2013
very nice hotel
friendly staff, convinent location, clean room and Thai style decoration
when we arrive the hotel, it is 11:00am local time, we did an early check in, and the staff was very friendly. Since they got no room cleaned for our booked type, they upgraded our room type for free. It is really lucky. The location is nice, quiet and near the shopping center. The Tuk Tuk car provided by the hotel every 30 mins bring us to shopping center is nice also. Besides, the breakfast is quite delicious, they provide it from 7:00am. And they provide the left-luggage service for free. BTW, they also sell postcard and stamp. Since the post office closes early, we choose to send the postcard by their staff. Really nice place. Of course we will choose to visit it again when next time in Phuket.The only negative point is the wifi...signal not strong enough. It may due to our room location is at the end of the corridor. But can surf the internet for free at lobby. Nice