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Excellent 8.1
Based on 3072 reviews

Recent customer comments

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Excellent



based on 3072 reviews
  • Cleanliness 8.4
  • Facilities 7.5
  • Location 7.6
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for money 8.5
  • Food/Dining 7.6

David S.
United States
January 15, 2012
Lovely hotel with nice n friendly stay
Lobby and decor
overall the hotel was pretty nice but a bit expensive for its location! will stay there next time if the price was cheaper!

PILYONG Y.
South Korea
January 15, 2012
It's a great place I've ever stayed
The place is very clean, tidy
I stayed there for 4days and it was great because the staff are really friendly and the room i stayed was very clean and tidy. The hotel is a nice combination of modern and traditional thai culture. Only thing I didn't like is the location because the way back from the central was a bit dirty and dangerous due to crazy dogs. But i would like to stay there again when i visit phuket. Anyway thanks for your service.

BOH C.
Singapore
January 14, 2012
Great hotel stay experience
friendly staff, nice reception and service, huge room
would certainly recommend my friends to stay in this hotel. the staffs are very friendly and helpful. though it's a little distance from the patong beach and busy bangla pub street, but it's not really far either. it's about 15min walk from hotel and the hotel also provides free transfer to the biggest shopping centre in the area (jungcelon) which is just next to the pub street and beaches. i would return to this hotel during my next visit to phuket.

Corneliu C.
Denmark
January 12, 2012
Excellent hotel a bit away from the main drag
Nice furniture, clean rooms, helpful service
i spent 4 nights at the hotel and the only minor inconvenience was that in the evening i had to walk back from the beach or take a tuk-tuk. there is a shuttle during the day running whenever a hotel guest wishes to go to the beach (i'd call it a great taxi service!). otherwise the staff was very helpful.

Zoltan U.
Hungary
January 12, 2012
Cosy hotel and always smiling friendly staff
Nice hotel with Thailand traditional decoration
We stayed here for 6 days and it was absolutely great. The rooms are Thai style decoration and clean. The staff were brill! Very friendly and helpful and gave some great suggestions like The Port restaurant. The hotel will provide "tuk tuk" and mini bus service to Patong beach or shopping centre. We will definitely stay there again.

Thierno D.
United States
January 11, 2012
Ok hotel with nice smile
In the middle of everything
it was an ok hotel . the customer service was good. breakfast was boring.

Tom J.
Denmark
January 10, 2012
Lovely hotel and service with a smile
super fantastisk staff
super service great rooms great location what more do you need???

MORI M.
Japan
January 06, 2012
Comfortable and Cheap
Clean and safe. Hotel staff are very kind.
Siralanna Phuket Hotel is a very nice hotel. I really recommend this hotel because: - Clean and safe - Close to city center (10 minutes' walk to Bangla Street) - Hotel staffs are very kind - Delicious free breakfast - Free Internet access (Free PC access to the Net at lobby) - Free Tuk-tuk service - Hotel transportation (Only 150 bahts for mini bus) - Japanese TV program available - Some massage shops and a convenience store around However, one thing: - Noisy at mignight (street performance on the street until 4 am because of the day of Christmas????)

Saichon B.
Thailand
January 05, 2012
The hotel very nice,ppl sevice awesome,nice room
i give 4
nice room,nice ppl..good service the location was good not so far from shoping mall and for party..if i be back again to thailand i will stay here for sure..lovely

mabelyn M.
Philippines
January 05, 2012
Exquisite Thai-Themed Hotel
i liked the decor and their breakfasts!!
all of their staff were smiling! Except for this one guy, who is in-charge in the dining area (imagine seeing his lousy face first thing in the morning!) The reception staff were not that good in english except for one lady who you can really talked to, though a little bit hard to understand when she already talks fast! we only have a standard balcony room but it was precisely what i need as i am a smoker! so relaxing to smoke at the balcony and the december breeze is embrassing you, especially during the time that we were there it drizzles at night! just had a little problem when we arrived since the shower was not working quite well, and i had to bear it for two times as they were not able to fix it the first time i reported it! i loved their breakfasts! egg omelet/sunny side up eggs/bacons/breads/congee were the fixed foods and they add up a different entree everyday! for four breakfasts, we were able to taste their spaghetti, a chicken meal, a beef meal and a curry meal (sorry i do not know the food's names!) though, it could have been better if they vary the fruits.. though i loved their sweet pineapples, they should have at least served, other than papaya & watermelon, mangoes or bananas or other fruits. but overall, we loved their breakfasts! when they see you going out, they will automatically ask you if you want to bring along a beach towel!! thus, in all our beach trips we never worry on towels! there are foot massage spas just in front of the hotel but we were not able to experience is since they were already closed by the time that we arrived (from our trips).