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Excellent 8.7
Based on 627 reviews

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based on 627 reviews
  • Cleanliness 9.1
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.2
  • Value for money 8.6
  • Food/Dining 7.5

Adeline L. from Singapore
Stayed 3 nights in June 2016
Great location and customer service
It's approx 3 mins to Phloen Chit BTS (use the sky bridge at Wave Place). We stayed at the 2-bedroom suite and it was extremely spacious. The all-day lounge access to free flow of coffee/tea/snacks at the lobby on 17th floor was a bonus. The only downside is the breakfast selection - not only was rather limited, it tastes rather bland too. However, the food at Jardin Cafe on the ground floor, was good and value for money.
Reviewed June 20, 2016

Timothy K. from Hong Kong
Stayed 3 nights in June 2016
Hotel is nice and I will recall
Big room and need BTS station, although not near 7-11 but it is acceptable!
Reviewed June 13, 2016

Jessie F. from Hong Kong
Stayed 2 nights in May 2016
Great hotel
Great hotel and good location! The staff are all great!
Reviewed June 03, 2016

Kwannapa S. from Thailand
Business travelers
Stayed 3 nights in May 2016
Reviewed May 31, 2016

Charlyn L. from Singapore
Stayed 3 nights in May 2016
Great room!
We got the 2 bedroom suite! Was very happy with size and toilet came with a huge tub. Great location too.
Reviewed May 23, 2016

Kin W. from Hong Kong
Stayed 2 nights in May 2016
Good service, good facilities
very nice staff, good location, big and well equipped room, a very pleasurable stay.
Reviewed May 21, 2016

Roy A. from United States
Stayed 3 nights in May 2016
Great room at an excellent rate.
This was the first time we stayed in this hotel and area. The BTS is a short walk but we were able to take taxi to many places (Soi 11, Thonglor and Lumpini Park) without being affected by the traffic. The lobby is on the 17th floor and they check you in while you sit on the sofa eating snacks and having drinks. The staff even noticed that Saturday was my birthday and surprised me, when we came from dinner, with a very tasty cake and a happy birthday greeting. Our room and bathroom were large and well appointed. Even though we didn't go to the pool, gym or the Porch restaurant because of time constraints, they appeared to be of high quality. Will definitely stay there on our next trip to Bangkok.
Reviewed May 19, 2016

YU H. from Hong Kong
Families with young children
Stayed one night in May 2016
Good location
Very good service , good breakfast
Reviewed May 18, 2016

YIN C. from Hong Kong
Stayed 2 nights in May 2016
I will rate 8 out of 10 for the hotel
As compared to the one i stayed in Pattaya, Sivatel is much much much better. The room size is perfect. Toilet got bath tub + shower. It has a changing room just right beside the toilet, which is very good us too (you can just put ur swimsuit there and go into your shower when you come back from the swimming pool!). I didnt include breakfast for my stay so i can't do any comment for it. The staff are sooooo nice and very knowledge about the local sightseeing spot. She gave us a very detail briefing when we just arrived Bangkok. My GF was very impressed for her customer service standard. One thing i think is not good enough is the swimming pool. The floor inside the pool was a bit dirty but it is still acceptable. The swimming pool close at 8pm, so please go there earlier (the night view is soooooo nice and it is amazing to enjoy the nice view after a long time walking in the city). In terms of location, it just right beside the BTS station (around 2/3 mins walk) which is super convenient for us too. The lobby's staffs was very polite and nice as well! I will definitely staying at Sivatel again if i m travelling to Bangkok!
Reviewed May 18, 2016

Ka L. from Hong Kong
Families with older children
Stayed 5 nights in April 2016
The best hotel i have never live in.
Very nice place and very nice service.
Reviewed May 15, 2016