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About Skycity Grand Hotel


Located in the heart of Auckland, the most impressive attractions and eateries are literally on the hotel's doorsteps. Skycity Grand Hotel offers a true 5-star experience with premium luxury rooms. Whether guests are staying for business or pleasure, the hotel's friendly and attentive team are there to attend to your every need. Guest's can enjoy Wi-Fi with no data capacity or time limit, a casino, and an indoor pool. A sauna, spa, and massage treatments ensure pampering and a peaceful opportunity to truly escape. For a thoroughly relaxing and wonderful stay, make the Skycity Grand Hotel your accommodation of choice.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)

Swimming & soaking

  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
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All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.

All credit card transactions will incur a 2% surcharge.

The property has a strict no-party policy.

Check-in or check-out outside the mentioned hours may be subject to an additional charge.

Guests under the age of 18 years must be accompanied by a guardian aged over 18 years.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

The property requires a refundable security deposit upon check-in.

Pets are strictly not allowed at the property.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 39.00 NZD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 22.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 312
Room Voltage: 240
Time to Airport (Minutes): 40
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 8.0

robert R.
July 06, 2016
Enjoyed my stay at your establishment.

Anau P.
New Zealand
July 05, 2016
We had a work social at fortuna...

Steven N.
July 04, 2016
Overall it's really great. It's just that there is no free parking!

Sally H.
New Zealand
June 27, 2016
Excellent staff
Very enjoyable overall stay. Would stay again

June 07, 2016
Great hotel in a great location
Everything about the hotel is good except for its breakfast spread at Gusto (Bad service and lack of variety in food spread). I wouldn't recommend anyone going for the continental or full breakfast spread at NZD 29 or NZD 39 respectively. There are Denny's (5 min walk), The Coffee Club and Gloria Jeans Coffee just at the corner of the hotel (1 min walk).

Mark S.
June 07, 2016
Couldn't ask for anything more.

Donghui Z.
June 02, 2016
Great location and good room conditions
Everything is within walking distance. The room is new and well maintained. Many good restaurants to choose from. Staff are nice and efficient, though no customised service was provided, but that is kind of expected (sorry, we just went to St Regis Bora Bora, and cannot help comparing everything with the resort there). Good value for money in the center of Auckland.

Dennis L.
May 22, 2016
bed is too soft
Bed is too soft. Didn't manage to get a good sleep.

Sarah G.
New Zealand
May 19, 2016
Birthday fun times
My husband and I stayed at SkyCity Grand on my birthday for our first night away from our 9 month old. The staff went above and beyond to make our stay special, and we had such a wonderful time. As a new Mum I had literally been fantasising about sleep since the day my daughter was born, and thanks to the amazing bed it completely exceeded my expectations! The proximity of the hotel to incredible restaurants, you are completely spoilt for choice. Highly recommend a night at the Grand, you won't be disappointed!

New Zealand
May 11, 2016