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Skycity Grand Hotel

90 Federal Street, Auckland City Center, Auckland, New Zealand (Show on map)

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"The helpful concierge staff, always going that step..."

  • Andrew, New Zealand
  • July 30, 2015
  • Area: Auckland City Center
  • Rooms : 312
  • Free Wi-Fi

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Room Types
Premium Luxury King Room
Premium Luxury Harbour View King Room
Premium Luxury Twin
Premium Luxury King Suite
City View Luxury King Room
City View Luxury Twin Room
Grand Bed & Breakfast
City View Luxury King Room
City View Luxury Twin Room
Grand Bed And Breakfast
Harbor View Luxury King Room
Harbour View Luxury King Room
Premium Luxury Harbour View King Room
Premium Luxury King Room
Premium Luxury King Suite
Premium Luxury Twin
Superior Suite
Superior Suite
Grand Presidential Suite
Grand Presidential Suite


When would you like to stay at this hotel?

Features of Skycity Grand Hotel

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site



business center

car park


coffee shop


currency exchange


express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

shuttle service


Sports and Recreation

fitness center

indoor pool





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken



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Sale ends soon!

Located in the heart of Auckland, the most impressive attractions and eateries are literally on the hotel's doorsteps. Skycity Grand Hotel offers a true 5-star experience with premium luxury rooms. Whether guests are staying for business or pleasure, the hotel's friendly and attentive team are there to attend to your every need. Guest's can enjoy Wi-Fi with no data capacity or time limit, a casino, and an indoor pool. A sauna, spa, and massage treatments ensure pampering and a peaceful opportunity to truly escape. For a thoroughly relaxing and wonderful stay, make the Skycity Grand Hotel your accommodation of choice. Located in the heart of Auckland, the most impressive attractions and eateries are literally on the ... see more
Please be informed that the hotel has a no party policy. A valid credit card (NOT debit card) is required upon arrival. An imprint of guest's credit card will be taken and the final bill will be settled on check out. Guests paying by debit card will need to present a valid credit card on arrival. NZ$200 Cash Bond will be required upon check-in if paying Cash / EFTPOS/Visa Debit. Please note that guests may be asked for photo ID at time of check in.

Please take note of the following hotel policies:

Check-in restriction: Standard check-in time is 3:00pm, However, an earlier check-in time may (subject to availability) be requested, please notify the hotel directly in advance. An hourly fee, will apply for early check-ins from 12:00 midday.

Check-out restriction: Standard check-out time is 11:00am, However, an earlier check-out time may (subject to availability) be requested, please notify the hotel directly in advance. An hourly fee, will apply for late check-outs until 4.00pm. A fee equivalent to one night's accommodation will apply for late check-outs from 4.00pm.

Age restriction: Individuals under 18 years of age must be accompanied by an adult when staying in this hotel. Valid photo identification may be requested on arrival. If sufficient identification cannot be presented, SKYCITY reserves the right to refuse to honor the booking. Guarantees: Guests will be required to present a valid credit card on arrival to cover the cost of the booking and/or any incidentals during the stay. Guests who are unable to provide a valid credit card will be required to make full payment of the cost of the booking together with a NZD$200 cash bond on arrival. No pets: Pets are not allowed to stay at SKYCITY unless by prior arrangement with SKYCITY under special circumstances.

No smoking is allowed in rooms and a cleaning fee will apply should you and/or your guest(s) nonetheless smoke in a room at the rate of:
(a) NZD$475 for a Luxury Room, NZD$775 for a Suite and NZD$1,300 for a Grand Suite when staying at the SKYCITY Grand; or
(b) NZD$250 per room when staying at the SKYCITY Hotel.

You will also be responsible for all costs, damage and liabilities arising as a result of smoking and/or any smoke detectors being activated by you, including a fine of NZD$500 for tampering with the smoke detectors in any way. Should you wish to smoke during your stay please utilise the relevant outside smoking areas.

All credit card transactions will incur a 2% surcharge.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
39.00 NZD

Check-In From
03:00 PM

Check-Out Until
11:00 AM

Distance from City Center
22.00 Km

Non-Smoking Rooms / Floors

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Recent customer comments

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from 512 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (512)
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Andrew R. Solo travelers New Zealand, July 30, 2015
Living off the past

The helpful concierge staff, always going that step further.
I was less impressed with the front desk staff who appeared disorganised and not careful when checking the bill or offering assistance. The Spa was too expensive for what was offered and the staff appeared slightly out of their respective depth. Little information was available in the rooms as to what to do and see in and around the vicinity of the hotel apart from the casino.
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Nurayendra I. Couples Indonesia, July 21, 2015
Perfect location & surrounded with great resto

Location, design & clean
Very happy & satisfied.. Definitely will come back to stay there
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Shanne P. Couples New Zealand, July 19, 2015
City Life

Location, Hotel aesthetic/decor and room facilities
Great Stay, beautifully designed Hotel that makes for a luxurious get away.
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Babelin B. Business travelers Malaysia, July 19, 2015
Proven as 5 stars hotel !

Best location, professional staff and up to the mark services
Excellent ! Surely will come back to this hotel should I have a chance to be in Auckland in future.
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Wilson T. Business travelers Malaysia, July 10, 2015
Business Traveller

Spacious, Clean and Full of facilities
I have a great time at Skycity, the location is just nice around the busy Victoria street. The gym, swimming pool and sauna were great. Spacious room and it has shower as well as bathtub. Internet is fast during my stay.
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Karen M. Business travelers Australia, July 3, 2015

Very Clean, Very Quiet and Convenient Location
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Robert M. Families with older children New Zealand, June 28, 2015
Home away from Home

Location, Food and Cleanliness
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Lahiru K. Couples Australia, June 24, 2015
Looks Great

location, room, price
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Joseph K. Business travelers Australia, June 23, 2015
great hotel

great staff and facilities
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Mark K. Solo travelers Australia, May 15, 2015
A fine hotel with a range of tempting restaurants

The great restaurants; the always-on, free WiFi:the high-standard of staff and the great location
A most enjoyable, comfortable, and trouble-free stay. One would expect to pay a lot more for the same standards. A minor quibble was the lack of TV programme choice; mainly local TV with little international content, documentaries, travelogues and the wide variety of viewing choices expected of a 5-star hotel's TV subscription service.
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Customers like this hotel for:
Nearest transport:
  • Sky City Coach Terminal (0.1 Km / 2 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Auckland International Airport (17.8 Km)
Customer comments:
  • "Clean and comfortable rooms" , "Conveniently located" , "Friendly and courteous staff"
Top attractions in the area:
  • Sky Tower (0.0 Km)
  • Skycity Casino (0.0 Km)
  • Sky Jump Adventure (0.0 Km)
  • Smith & Caughey's Queen Street (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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