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Skycity Grand Hotel

90 Federal Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Area: Auckland City Center Number of Rooms: 312
Free Wi-Fi

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All reviews (500)
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Mark K. Solo travelers Australia, May 15, 2015
A fine hotel with a range of tempting restaurants

The great restaurants; the always-on, free WiFi:the high-standard of staff and the great location
10
A most enjoyable, comfortable, and trouble-free stay. One would expect to pay a lot more for the same standards. A minor quibble was the lack of TV programme choice; mainly local TV with little international content, documentaries, travelogues and the wide variety of viewing choices expected of a 5-star hotel's TV subscription service.
Perry N. Couples New Zealand, May 11, 2015
My stay
9.7
Fine, no complaints
Thomas D. Couples Australia, April 25, 2015
Wonderful experience

Quality plus, location, restaurant
10
We really enjoyed our experience at the Skycity Grand Hotel
Ah W. Couples Malaysia, April 24, 2015
Sky city stay experience

Downtown location, casino, F&B
8
Very good, everything went very well and had a great stay.
James P. Business travelers Australia, April 23, 2015
Good room, excellent location, friendly staff

Room, location, staff
8
The room was of a good size and in great condition, the hotel is conveniently located close to the CBD and many good restaurants, the staff were friendly and helpful
Samuel B. Couples Australia, April 14, 2015
Lovely

Day spa was terrific.
10
Benson O. Families with young children Australia, April 3, 2015
Fantastic experience - fantastic restaurants!

Restaurants, location and staff friendliness.
9.7
Excellent.
Lois C. Business travelers Hong Kong, March 25, 2015
Excellent service and nice restaurants!

Service is excellent; good restaurant, nice room
8.7
I ll certainly return for future trips.
Ka C. Couples Hong Kong, March 6, 2015
5 star hotel with no water, tooth brush or slipper

location near intercity bus stop
7
5 star hotel with no complimentary water, tooth brush or slippers. We were on our honeymoon, paid more for a seaview room, turn out they give us probably the lowest floor possible in that room grade, 14/f, which needs a telescope for seaview, across buildings. the location is fairly good, considering it's near the main st of Queen's and very near the intercity bus-stop for tours, which departs at about 7 or 8am. However, the 5 mins walk from Queen is actually a steep walk up the hill, with your luggage, as airport buses stops at Queen. May be living on Albert Road or Queen Road would be a better choice, considering the luggage. All in all, i'm most disappointed about the Marketing positioning issue of the hotel. I've personally experienced hotels, due to environmental reasons, that do not provide tooth brushes, etc. For instance hotels in Seoul. But when i book a hotel in the capital city, which is named after the tallest sight-seeing tower in the city, with the name "Grand" to distinguish it from another hotel opp the street, and a 5-star one, I expect more. Some hotels in Seoul do provide you with the tooth kit once you ask, for free, but this one place a price tag at one found in the drawer. And, people arriving in Auckland are different from people arriving in Seoul. They mostly just got off from a long haul flight, like 11 hrs from hong kong, which just want everything available in their room, to have a nice shower and a good rest. I also got 2 shower gel with no shampoo in my bathroom on the first day. With the price you have been charging already, why not add ~NZD 10 or 20 and provide your long haul customers with instant drinkable water, tooth kit & slippers? I'm sure thats better for your reputation.
Manchul H. Families with older children South Korea, March 4, 2015
Fantastic!

All stuffs, room, place
9.7
Everything was perfect for us Iwant to stay again.

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Customer Reviews - Skycity Grand Hotel, Auckland

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