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Skycity Hotel

Corner Victoria & Federal Streets, Auckland City Center, Auckland, New Zealand (Show on map)

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"the staff, the location and the restaurants..."

  • Priscilla, Australia
  • August 9, 2015
  • Area: Auckland City Center
  • Rooms : 323
  • Free Wi-Fi

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Room Types
Harbor View Deluxe King
Premium Twin Room
Sky Bed And Breakfast
Deluxe Twin Room
Deluxe King Room
Deluxe King Room
Deluxe Twin Room
Harbour View Deluxe King
Premium Twin Room
Sky B&B
Premium Twin Suite
Premium King Suite
Premium King Suite
Premium Twin Suite


When would you like to stay at this hotel?

Features of Skycity Hotel

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site



business center

car park


coffee shop


currency exchange


express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

shuttle service

smoking area

Sports and Recreation

fitness center




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken



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With the ideal location in the Auckland's city center, Skycity Hotel provides superior facilities, comfy spacious rooms, and is within close reach of the iconic Sky Tower. Various dining choices are offered at one of over 20 restaurants, cafés, and bars, and guests are recommended to experience the excitement of the world class casino. Wi-Fi is available at no additional charge. Those with work to do or an event to hold will find meeting facilities and a business center for use as needed. A 24-hour front desk and concierge are on hand to be of any assistance throughout your stay. For a thoroughly relaxing and wonderful stay, make the Skycity Hotel your accommodation of choice. With the ideal location in the Auckland's city center, Skycity Hotel provides superior facilities, ... see more
Please note that this hotel has a no party policy. A valid credit card (not debit card) is required upon arrival. An imprint of your credit card will be taken and the final bill will be settled on check out. Guests paying by debit card will need to present a valid credit card on arrival. NZ$200 Cash Bond will be required upon check-in if paying Cash / EFTPOS/Visa Debit. Please note that you may be asked for photo ID at the time of check in. Please note that a surcharge of 1.5% will apply to all payments made by credit cards. This surcharge will not be itemized on your bank statement, but will be included in the transaction total.

Please take note of the following Hotel policies:

Check-in restriction: Standard check-in time is 3:00pm, However, an earlier check-in time may (subject to availability) be requested, please notify the hotel directly in advance. An hourly fee, will apply for early check-ins from 12:00 midday.

Check-out restriction: Standard check-out time is 11:00am, However, an earlier check-out time may (subject to availability) be requested, please notify the hotel directly in advance. An hourly fee, will apply for late check-outs until 4.00pm. A fee equivalent to one night's accommodation will apply for late check-outs from 4.00pm.

Age restriction: Individuals under 18 years of age must be accompanied by an adult when staying in this hotel. Valid photo identification may be requested on arrival. If sufficient identification cannot be presented, SKYCITY reserves the right to refuse to honor the booking.

Guarantees: Guests will be required to present a valid credit card on arrival to cover the cost of the booking and/or any incidentals during the stay. Guests who are unable to provide a valid credit card will be required to make full payment of the cost of the booking together with a NZD$200 cash bond on arrival.

No pets: Pets are not allowed to stay at SKYCITY unless by prior arrangement with SKYCITY under special circumstances.

All credit card transactions will incur a 2% surcharge.

Starting from July 1, 2015, the valet parking fee will increase to 40 NZD per day.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-14 year(s)
Must use an extra bed

Guests over 14 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
03:00 PM

Check-Out Until
11:00 AM

Distance to Airport
22. Km

Non-Smoking Rooms / Floors

Number of Floors

Number of Rooms

Parking Fee (per day)
40 NZD

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 1018 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1018)
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Lynley F. Solo travelers New Zealand, August 20, 2015
Good place to stay

Central location, good service,
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Falah A. Solo travelers United Arab Emirates, August 14, 2015

clean, tidy, location
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Priscilla W. Families with young children Australia, August 9, 2015
Excellent Hotel

the staff, the location and the restaurants
We went for 3 nights and had the best experience. We would recommend Skycity to anyone.
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Diane S. Business travelers New Zealand, July 26, 2015
Don't understand

There really weren't any
Disappointed that payment was taken several weeks before the stay. Difficulties experienced when paying for parking. Lift system difficult to negotiate.
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Sue-Ellen Q. Business travelers Australia, July 22, 2015
Location and entertainment

Location, casino and great food
Really enjoyed the location of the hotel. The food was great and reasonably priced.
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Ee C. Couples Malaysia, July 21, 2015

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Monique E. Couples Australia, July 20, 2015
Reception was not friendly and accomodating.

housekeeping staff. Greeted us well during our entire stay. Feelling of importance. That s a key success to a business. I have a business myself so yes I do the same thing to my customers...
Poor performance within the higher management. Didn't acknowledge my call from my room twice. Reception area needs to be improved like train well the proper way to greet or acknowledge people regardless of their culture or race. Acknowledgement is important!!!!!!
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Budyman T. Families with young children Indonesia, July 18, 2015
Perfect Location

Big, Parking Space, Location
Perfect Hotel in downtown
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Ragni R. Business travelers Fiji, July 17, 2015

warm,neat and tidy
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Min M. Couples Myanmar, July 9, 2015
Good location

clean , location , staff
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< Previous page 1 - 10 of 1018 reviews Next page >

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Hotel Area: Auckland City Center

Customers like this hotel for:
Nearest transport:
  • Sky City Coach Terminal (0.1 Km / 2 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Auckland International Airport (17.8 Km)
Customer comments:
  • "Cleanliness" , "Good location" , "Nice room "
Top attractions in the area:
  • Sky Tower (0.0 Km)
  • Sky Jump Adventure (0.0 Km)
  • Skycity Casino (0.1 Km / 2 min walk)
  • Smith & Caughey's Queen Street (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line.

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