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Best Western Sun Sun Hotel

No. 14-16, Praca Ponte E Horta, mesto Macao, Macao 00853 (Prikaži zemljevid)

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Območje mesto Macao Število sob: 178
Brezplačen Wi-Fi

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Dobro

7,0

od 1481 ocen

Kakovost glede na ceno:
7,0
Lokacija
7,5
Storitve osebja:
7,1
Stanje/čistoča hotela:
7,1
Udobnost/standard sobe:
7,2
Hrana/postrežba:
6,1
Vse ocene (1481)
Razvrsti po:
Paul S. Pari United States of America, 19. februar 2015
Good service and location

Location, service, view
9
It has a good view if you are on the right side. No problems apart from minor noise. Overall, good for a cheaper room in a very expensive place.
Mei C. Pari China, 19. februar 2015
near shopping area

near shopping
8,7
Ok J. Popotniki, ki potujejo sami South Korea, 13. februar 2015
friendly staff. good people

the staff restaurant service
7,3
Pleasant.
Smatpon V. Popotniki, ki potujejo sami Thailand, 10. februar 2015
Nice Hotel

Price, Location, and Environment
7
The room is clean and facilities are ok. Not far from the city centre.
Alberto C. Popotniki, ki potujejo sami Portugal, 9. februar 2015
Nice hotel

Clean, not expensive & easy to find
6,3
Kean M. Družine s starejšimi otroki Malaysia, 6. februar 2015
City hotel

Location , bed & staff
7,3
I'm very satisfied with my stay in this hotel
Muhammad A. Poslovni potniki Malaysia, 30. januar 2015
Best location

Walking distance to Senado Sq. found 2 halal restaurant. The nearest is only 2 minits walking distance. Walking distance to Lisboa, MGM, Sofitel & others.
8,3
Danny H. Pari Malaysia, 29. januar 2015
unpleasant stay
3,7
Dear hotel General Manager, I am a guest who stayed in your hotel on 28.1.2015 and checked out on 29.1.2015 for a double bed room.  Friendly speaking, It was unpleasant stay and bring us bad memories for our tripDuring that night, I try to look for the hairdryer int he room. At the end i notice that the hairdryer is keep inside the maintable drawer. I try to pull out the drawer and it accidently hit the standing lamp which put infront of the drawer and i guest any other guest will do the same thing as me. The lamp post was broken after that .    I am honest enough to call up your hotel reception and the staff came to check and take some pictures after that.  They came to clean the broken glass but without vacumn it which we feel that not taking care of our safety.       The night shift manager came in 15 mins time after their clearing, about 12 midningt. But he is very funny that just telling us that we have to pay for the lamp damage macau dollar 1500 on tomorrow morning when we check out.   Yours hotel is really comerciallise rather than taking guest safety.    The next morning when we check out, we try to resolve the matter with the staff at the counter but she insists us to pay for Macau dollar 1500.  We just feel that because of the lamp post located at improper position to create this issue and not our fault totally, we should not pay for the damage.   At last we paid to your hotel macau dollar 1500 due to we were rusing to the airport to catch our early flight.I just feel that we should not charged for the damage as the fault was from your side as the lamp post was put in improper position.We hope you can review the case and refund back the macau dollar 1500 to us as soon as posible.   I attached the picture for your reference.  One of the picture was taken when we check in. Kindly reply me the outcome. I am very disappointed.
Kathleen L. Družine s starejšimi otroki Philippines, 16. januar 2015
Friendly staff

accomodating staff, english speaking, near the ruins
7,7
staff were very friendly and helpful. Proximity close to the central/ Ruins of St. Paul
Bryan D. Skupine Canada, 15. januar 2015
Noisy construction or renovation during our stay

Location
4,7
We're glad that we only stayed one night in this hotel. We arrived late at night due to a flight delay and wanted some good night sleep and rest. Early next morning though, in the hotel's infinite wisdom, rooms above and beside us were being renovated. What started as muffled sounds of hammers hitting nails quickly escalated into an orchestra of multiple hammers and multiple electric drills. All this at before 9am. We quickly checked-out and never looked back. Won't be staying in this hotel again. Ever.

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