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Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya, Bandar Sunway, Kuala Lumpur, Malezija (Prikaži zemljevid)

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Območje Bandar Sunway Število sob: 478
Brezplačen Wi-Fi

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Zelo dobro

7,6

od 1473 ocen

Kakovost glede na ceno:
7,4
Lokacija
7,4
Storitve osebja:
7,8
Stanje/čistoča hotela:
7,9
Udobnost/standard sobe:
7,9
Hrana/postrežba:
7,3
Vse ocene (1473)
Razvrsti po:
Nadia W. Družine z majhnimi otroki Malaysia, 1. avgust 2015
Great get-away

location, food, facilities
10
Prijavi to oceno
Wee C. Pari Malaysia, 26. julij 2015
Best at its Class

Executive Room with lounge access and room privacy
9,7
Unforgettable stay with high5 on the staff performance, the room, the food and the executive lounge.
Prijavi to oceno
David S. Poslovni potniki Malaysia, 25. julij 2015
Imperfections

Efficient check in, clean rooms and friendly bellman.
6,7
Everything was okay except the stupid pass card given by hotel side to exit car park. It is very frustrating that you cannot go out when you are rushing. Hope that hotel side can make sure the pass card given is working.
Prijavi to oceno
Bijal G. Družine s starejšimi otroki India, 24. julij 2015
I felt it needs renovation and upgrading

Bed was comfortable, good space in room
6,3
After a 8 day stay at various five star hotels i was disappointed
Prijavi to oceno
Charles T. Poslovni potniki Singapore, 23. julij 2015
A Disappointing Stay

Comfortable Rm, Proximity to Hospital and Sunway
6,3
This was my first time staying at the Dorsett Grand. Frankly, I am very disappointed, especially when I booked to stay at the Club Floor. Several things in the room were not in good order and maintenance staff had to be summoned to fix. Response time was slow. The Club lounge was spacious and nice but the variety and quality of the finger food offeted is no where compared to other hotels' Club Lounge. The staff in the Club Lounge were generally not sufficiently attentive to the guests and, once the official time of service nealy over, you can feel it. Abd if you come after the service time, good luck! you are on your own. Training is sorely required to raise their standard of service and professionalism across the board. Sorry, I won't be returning here to stay anytime soon until they get their act together. The bright spot is that the experience at Grand Dorsett is better than my stay at their competitor next door - Holiday Villa- which was the absolute pits. The Sunway Lagoon and Sunway Pyramid staff members somehow come across as more energetic and eager to serve customers, so Dorsett Grand has alot of room for improvement.
Prijavi to oceno
Roselina A. Pari Malaysia, 22. julij 2015
Good value for money.

Comfortable room, good band, convenient location
8
We liked the Grand Dorsett. Since our last trip there we stayed at the Concorde Shah Alam, this hotel just felt first class all around. It is old, but there was absolutely no old carpet smell which I am very sensitive about. A set of high quality Tefal steam iron and ironing board is available in each room. Food and drinks at this hotel is expensive, but the band was good so we still went to the lounge almost every night. The location is convenient if you have a car. The reception staff when we checked out was slow maybe because she is new. She was confirming something for the person in front of me and while waiting for someone to ring her back she just kept her head down and sort through her stuff and stare into space for a good 15 minutes, before I couldn't take it anymore and asked to be served. She then looked up and asked the gentleman in front of me if she could service me first and of course he said yes - why wouldn't he, when he himself is just waiting? She could learn to be more efficient by multitasking and also learn to understand what 'cutting the line' really means. Overall wait to check out was almost 25 minutes - with only one person in front of me.
Prijavi to oceno
Wai H. Družine z majhnimi otroki Malaysia, 18. julij 2015
Bad service and dirty
2,7
Bad experience.dirty and bad room service
Prijavi to oceno
Fui Y. Popotniki, ki potujejo sami Malaysia, 3. julij 2015
My Short Stay

Location
5,3
Rooms need to refurbish as most of the furniture very old and also the lift. Limited satellite TV Channels. In that area only 2 hotels in the 4-star range this hotel and Holiday Villas. For location if you are coming for medical check up Grand Dorsett is nearer to Sime Darby Medical Centre.
Prijavi to oceno
Satoshi I. Poslovni potniki Japan, 30. junij 2015
Old Hotel

I do not know.
6
Prijavi to oceno
Bee K. Popotniki, ki potujejo sami Australia, 29. junij 2015
Highly recommended

location, comfortable room and service
8
Very pleased with the hotel. The bed is exceptionally comfortable. Great location and service. Will return.
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