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Empire Hotel Subang

Jalan SS16/1, Subang, Kuala Lumpur, Malezija 47600 (Prikaži zemljevid)

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Območje Subang Število sob: 198
Brezplačen Wi-Fi

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Zelo dobro

7,7

od 272 ocen

Kakovost glede na ceno:
7,4
Lokacija
8,4
Storitve osebja:
7,7
Stanje/čistoča hotela:
8,1
Udobnost/standard sobe:
7,7
Hrana/postrežba:
7,1
Družine z majhnimi otroki (272)
Razvrsti po:
Maya J. Družine z majhnimi otroki Indonesia, 12. avgust 2015
nice and clean room

nice room, nearby mall, have free wifi
6,7
Too bad their walk in promo is cheaper, which i've booked online already. Kinda disappointed.
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Cheekien O. Družine z majhnimi otroki Malaysia, 10. avgust 2015
Hotel with good location

Good location but LRT construction make the surrounding noisy
6,7
Reception Staff need more training . They could not handle my enquiry about free parking.
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Gilda J. Družine z majhnimi otroki Malaysia, 26. julij 2015
Best for Breakfast

Food for breakfast was great
7
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Mohd I. Družine z majhnimi otroki Malaysia, 25. julij 2015
Good Business Hotel in a very good location

Clean, Convenient and Mall Next Door
8,7
Had a good time with family here even though it is a business hotel. Breakfast was good too.
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Gaimin W. Družine z majhnimi otroki Malaysia, 19. julij 2015
Not satisfy for the washroom

location only
5,7
Again the toilet facility problem. Few years ago, stayed at this hotel, my hubby's hand was scalded when take bath. This time, stay again this hotel, the door of toilet unable to open easier and the lock of the door already damaged. Very disappointed due to not see any improvement of this hotel family room! Not recommend to my friends to stay this hotel.
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Chua Y. Družine z majhnimi otroki Malaysia, 19. julij 2015
Staff on duty handling case very poor

the location is satisfying.
4,7
1st day room air-cond no cool and wind no much function,second days changed a new room,tv remote no battery and tv also no function.During customer complaint,why hotel staff haven't checking 100% room condition before customer check in,especially air condition.During hotel classifier of 4 star,hard to understand room condition below averange.Finally,second days i ask for refund back money and go look other hotel again.
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Guan H. Družine z majhnimi otroki Malaysia, 18. julij 2015
Mr

Location, food and clean
8,3
Pleasant
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Lilys L. Družine z majhnimi otroki Indonesia, 18. julij 2015
Family with young children traveler

Down level are a small shopping mall
4,7
At first very up sad and disappointed. I didn't get the room that I paid for. The staff just give me any room that similar to the picture but smaller and dirty and old junk smell when you went to the old places. I booked for 4(four) adult with 2xDouble bed and 4 breakfast. The name for the room were fantastic. But when I got there, it was totally the opposite. Only 2 bathrobe, 2 little shampoo and 2 toothbrushes and two towel. It's not for four. The bed sheet are dirty and still got the mark. I complain and called for the manager. She came to my room and checked her self. Then I asked her If this this looked like a four star hotel to her? Dirty, smelly and not for what you paid for. Then, a few minutes later, she called me and give me a room changed by upgraded me to a higher standard. Then I can cool down a bit. At least they do something about it. However, the hotel is too hard to find at the begining. No sign outside the building so I have to find it myself and carry my own luggages to upper lever and asked around. I asked people around the mall, Funny things, no one knows, until I found security and he directed me to go here. It's not convenient at first. But at the end, I have a good stay and staff were friendly. Breakfast were good and last until late.
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Kelvin T. Družine z majhnimi otroki Malaysia, 18. julij 2015
Great value... but staff performance needs improve

Clean room, good location, good breakfast
9
Overall it's a good stay, but staff performance at reception needs improvement. It took me more than 15 minutes to check-in and check-out though there is hardly a queue.
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Yao H. Družine z majhnimi otroki New Zealand, 6. julij 2015
Hotel at Excellent Location

Location, Safety, Cleanliness
7,7
Overall excellent, great location, Empire mall is just downstairs. Quiet. Staffs are friendly and helpful.
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