Vsakič, ko se Agodina stranka odjavi iz hotela, ji pošljemo e-sporočilo s o, naj napiše oceno svojega bivanja. To je edini način, da se oddajo ocene. Vsako oceno mora nato pred objavo na Agodinem spletnem mestu odobriti naša ekipa, odgovorna za vsebino. Zato so VSE Agodine ocene, za razliko od nekaterih drugih potovalnih mest, preverjene in resnične.
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Grand Park Orchard

270 Orchard Road, Orchard, Singapur 238857 (Prikaži zemljevid)

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Grand Park Orchard Singapur - apartma Grand Park Orchard Singapur - restavracija Grand Park Orchard Singapur - restavracija Grand Park Orchard Singapur - Oprema Grand Park Orchard Singapur - notranjost hotela Grand Park Orchard Singapur - kopalnica
Območje Orchard Število sob: 308
Brezplačen Wi-Fi

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Fantastično

8,1

od 5992 ocen

Kakovost glede na ceno:
7,4
Lokacija
9,4
Storitve osebja:
8,1
Stanje/čistoča hotela:
8,4
Udobnost/standard sobe:
8,2
Hrana/postrežba:
7,3
Vse ocene (5992)
Razvrsti po:
Gitary V. Poslovni potniki Indonesia, 25. avgust 2015
Disappointed

good location, comfortable room anid good wifi
8,3
I am very unsatisfied. When I made a booking, I was asked whether I wantto upgrade from Standard room to Deluxe with special benefit which I click ok. However when I checked in, I do not see any different between the standard room that I used to stay with the price of USD 230-250 include breakfast with this deluxe special benefit which I paid more than USD 250 but no breakfast. The hotel said the different is the view, but I dont need view. Amd the hotel said they do not know and have to ask Agoda on the upgrade. So I pay extra cost for nothing!
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Weldar L. Družine z majhnimi otroki Hong Kong, 24. avgust 2015
Convenient.

1) Location; 2) Staff Attitude;
7,7
Overall is so far so good. But the room is very cold, even I set the room temp to 30C. Freezing. The breakfast is fair - I stayed 4 days, all the same food. Only the location and staff service is good.
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Josephine S. Poslovni potniki Malaysia, 24. avgust 2015
Nice and comfort hotel to stay

Good location to shop or walk around
8
Prijavi to oceno
Muda I. Družine z majhnimi otroki Indonesia, 24. avgust 2015
Small room, great location but no halal breakfast.

Location, Location, Location
7,7
pleasant.. lucky there are many halal food around
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Achmad H. Družine z majhnimi otroki Indonesia, 24. avgust 2015
Nice Hotel

Strategic Location, Comfortable, Easy to travel anywhere
8,3
My stay in Grand Park Orchard was superb, I really recommend the hotel as it is close to Orchard Road, good for business or vacation.
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Sharon L. Družine s starejšimi otroki Philippines, 23. avgust 2015
Under delivery of expectations

location, club lounge, complimentary cell phone use
5,3
Our stay was only average which is a disappointment if you were to read the stellar ratings of this hotel. We had a few issues: The 4th floor reception staff are not trained to handle requests or questions. Our shower on the 10th floor, 1045 needed to be repaired because the overhead shower did not work. Our request for connecting rooms was not granted despite requesting for it more than a month in advance. the 4th floor reception staff was not familiar with the room positioning and layout. on a scale of 1 to 10, 10 being excellent, this hotel is only a 6. save your money and book with Mandarin Orchard, across the street.
Prijavi to oceno
Lesley A. Pari Philippines, 23. avgust 2015
Good location, aircon malfunction and broken door

Good location, value for money, Handy phone
8,7
The location was good and very near shopping malls. The free use of the Handy for wifi and int'l calls was great too and convenient. However, we got trapped in the bathroom twice as the door lock was broken and the aircon was malfunctioning too and room was very warm. They immediately sent someone to fix it though.
Prijavi to oceno
Chee P. Pari Australia, 22. avgust 2015
Great location

Free phone to use
8
Prijavi to oceno
Shelby P. Družine s starejšimi otroki Indonesia, 22. avgust 2015
great location and great staff

the location and the staff
9,7
our stay was really great. the location is great very close to everything on orchard street. the staff were really nice and very helpful. we originally booked for 5 days but we had to leave early and the hotel was very kindly agreed to refund the rest of our booking. very nice and very helpful.
Prijavi to oceno
Timur N. Družine z majhnimi otroki Australia, 22. avgust 2015
Worst 5 star hotel

Location
5,3
Checked in at 6pm & our room was not ready.We booked a kingbed room 4 weeks prior to our stay.The room had 2 seperate beds & we had to wait for housekeeping to come to put the 2 beds together to make a king bed.Once put together,there was 1 bed higher than the other.After our 14 hour flight we wanted to have a shower,after going into the bathroom we saw the state of the bathroom.It was not clean & the drain had small insects flying around.The bathroom had a bad smell to it & it was definitely not up to a 5 star hotel cleanliness.The room had so many stains on the carpet & there was dust on the night tables & amenities that were in the room.We felt like no one had stayed in this room for a while & it hadn't been cleaned in a while either.The bathroom was designed as a disabled bathroom, which wasn't a problem, but the issue was that after our showers through our stay we had to walk through puddles of water on the floor to get to the toilet as there wasnt a shower screen.To have to get to the toilet by walking through water I think is ridiculous.We have a small child and had to take extra care that no one slipped through the night.After arriving & seeing the state of the bathroom I thought it was best to speak to the front desk to inform them of the state of the room. I told the staff member that we didn't want any upgrade but to notify them that the room is not up to 5 star hotel standards. I explained the bathroom was dirty & about the insects. He laughed & said the hotel is old & that they have been busy for the past one & a half weeks so room turnovers are very high. I do not feel that this is a justified excuse to say why our room is dirty. A genuine apology would have helped the situation but instead he just laughed and dismissed my concerns about the room. When I said this is not acceptable he asked if I would like housekeeping to come and check the bathroom, I said ok. Surprisingly no one came.
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