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Harbour Grand Kowloon

20 Tak Fung Street, Whampoa Garden,, Hung Hom, Hongkong, Hong Kong (Prikaži zemljevid)

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prej : Harbour Plaza Hong Kong Hotel
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Območje Hung Hom Število sob: 554
Brezplačen Wi-Fi

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Fantastično

8,2

od 1080 ocen

Kakovost glede na ceno:
7,8
Lokacija
7,7
Storitve osebja:
8,5
Stanje/čistoča hotela:
8,7
Udobnost/standard sobe:
8,6
Hrana/postrežba:
7,8
Vse ocene (1080)
Razvrsti po:
Wei W. Poslovni potniki China, 5. julij 2015
good

quiet, good size, seaview
9
Chinyao C. Poslovni potniki Taiwan, 30. junij 2015
Good hotel

Good location, good hotel . Clean
8
Ludolf E. Pari Germany, 28. junij 2015
value-for-money, but slightly outdated

food, prices, staff
6,7
STaff was quite nice and attentive, not a bad experience for that price-line. However, the location is quite off and what you save in pricing, you spend on taxis anyway. We also didn't like that they photoshopped the heck out of the swimming pool. It was not a proper 5-star experience, but rather really really old + construction was going on on the next building.
Erjin Z. Popotniki, ki potujejo sami Singapore, 20. junij 2015
Worst service I've ever experienced in a 5* hotel

nice pool and view
5,3
When I arrived at the hotel, a barricade was just being set up at the entrance of the hotel for some road works, preventing many guests' taxis from entering the hotel. When I asked a hotel staff why we were being stopped from entering, the staff nonchalantly replied, "well, you can enter the hotel now". Many guests thus had to pull our luggage up the slope to the hotel ourselves. When I reached the hotel, I saw 3 or 4 hotel staff in suits standing by the door and offering no help to any of the guests. The next day, after checking out, I realised that I had left a pair of shorts behind in the hotel. When I went back to the hotel to retrieve my shorts, it was around check-in time so the reception was busy. Not wanting to distract the reception staff from their check-in duty, I approached the staff at the concierge/tour desk for help. After hearing my problem, the staff merely said, "you'll have to ask the reception" and offered no further help. I joined the queue for the reception for 5 minutes and spent another 5 minutes explaining my problem again. During this time, the staff at the tour desk had nothing to do anyway. Instead of offering help, he would rather have me hold up the reception and other guests checking in. The hotel's pool and view are major selling points but all these are marred by some of their staff's performance. If they can watch their guests in distress and offer absolutely no help, they are clearly not suited for the hospitality industry, much less in a 5* hotel.
Cameron R. Poslovni potniki Australia, 7. junij 2015
Good value and views

Staff, view, food
7,7
Great hotel, although the rooms a little dated it has great facilities and represent good value for money if purchased through hotel booking sites.
Cho Y. Pari Hong Kong, 1. junij 2015
An enjoyable stay

Staff service, bed, food
9,3
Jane S. Pari United Kingdom, 29. maj 2015
great hotel

location clean comfortable
10
Highly recommended this hotel great location, recommend the hourbour view room fantastic clean and comfortable
Michael G. Pari United States of America, 25. maj 2015
Fantastic prpoery! Easy access to Airport, pool, e

Location, Club Lounge, pool
10
Second time.....easy transfer from Airport with free shuttle from Airport Express Train. Club level is above average.
Nina F. Pari United States of America, 24. maj 2015
Love the hotel

club floor, the pool & the gym
9,7
we had a very good stay at this hotel, though its raining everyday when were in HK but we had so much fun, love the club floor coz theres always snack & food that you can eat everytime. Staff are so helpful. Free shuttle runs every 30mins going to Hum Hong & Tsim sha tsui & back from morning till 11pm. The infinity pool had a spectacular view of the Harbor but they close it everytime theres rain bcoz of thunderstorm. The gym was so nice-bcoz of the view :) Love this hotel!
Baptista K. Popotniki, ki potujejo sami Canada, 16. maj 2015
good value for the money

location away from the hustl and bustle, quiet , good view
8,7
even though its an older hotel , the staff are great prompt when need something, food pretty good, good shuttle bus to the central of hong kong . would stay there next visit .

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