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Customers like this hotel for:
    Nearest transport:
  • Lancaster Gate Tube Station (0.0 Km)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • London City Airport (15.8 Km)
  • London Heathrow Airport (19.7 Km)
    Customer comments:
  • "City center location", "Nice and clean hotel", "Quiet place"
    Top attractions in the area:
  • Hyde Park (0.7 Km / 9 min walk)
  • Four Seasons Chinese Restaurant (0.8 Km / 10 min walk)
  • Kensington Gardens (1.2 Km / 15 min walk)
  • Science Museum (1.6 Km / 20 min walk)

Note: Distances are measured as a straight line.

Lancaster London Hotel

Lancaster Terrace, Hyde Park, London, United Kingdom W2 2TY (Show on map)

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Features of Lancaster London Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes

Sports and Recreation

  • fitness center


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Arabic
  • Catalan
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish
  • Thai

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Hotel Description
Located on Lancaster Terrace, guests staying at the Lancaster London Hotel are only 20 minutes from London’s...see more Located on Lancaster Terrace, guests staying at the Lancaster London Hotel are only 20 minutes from London’s Heathrow Airport. With Hyde Park sitting directly to the south, the hotel features one of the best views in London. While Marble Arch and the plethora of Oxford Street shops are within walking distance, the hotel offers a car rental service for guests to visit nearby sites such as Harrods, Knightbridge, and Hyde Park. Ideal for business travelers, the city’s financial district is 15 minutes direct by London Underground. On-site restaurants, including Nipa and Island, serve fine international cuisine throughout the day while the lounge bar specializes in mixed drinks and beverages. With a convenient location close to famous local attractions, the Lancaster London Hotel is perfect for all travelers.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (286)

Business travelers (65)

Couples (112)

Solo travelers (33)

Families with young children (25)

Families with older children (30)

Groups (21)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (286)
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Hussam A. Couples
Saudi Arabia, 07 oktober 2015
We like it

V. Lovely staff, nice view and tea floor ,,.
Ng C. Couples
Hong Kong, 08 oktober 2015
Great Location, friendly staff

Location, staff, and room comfort
We spent 7 nights at this hotel, all were great. Very near to tube station and only took 20 mins from Heathrow Aiport by express train to Paddington station and walked 5 mins to get to the hotel. Staff are very friendly and helpful. Lots of small cafe and resturants nearby the hotel even after late evening. Hotel room is reasonable decent, and quite in the morning. Recommended to other travellers.
Yuan Y. Couples
Singapore, 03 oktober 2015
Disappointing stay

conveniently located, prime location, comfortable bed
We were disappointed with our stay at this hotel. It was expected to be our "best" hotel in London but it turned out badly. Its facilities' were old. We had our rooms changed twice before we were allocated an acceptable one. The issues were noisy toilet (caused by failing mechanical part), faulty toilet door and a non-working air-con system. However, the final one which we accepted still has noisy air conditioning system but, we just accepted it as it seemed to be the "norm" in this hotel. It also did not help that their managers were unapologetic. Their responses to our feedback had been slow too. Overall, for the amount paid, Lancaster London is definitely disappointing.
Mohammed A. Couples
Saudi Arabia, 03 oktober 2015
It was a new experience in different place

Location, service and cleaning
Firstly , the receptionist was so nice and service my fast but there was a misunderstanding between my booking by agoda and hotel that because I booked an executive room but when I arrived there was no executive room and she told me that the photos in agoda not like the price and the room in hotel so I stayed in standard room for first night then moved in to executive room next day , anyway I was understandable and take this miss point as a mistake between agoda and hotel .
Natchiya J. Families with older children
Thailand, 01 oktober 2015
good hotel

location , Thai Restaurant, concierge
Marisa P. Families with older children
Netherlands, 26 september 2015
Luxury hotel in great central location

Location, staff, room service
We were only there for one night and really appreciated the quiet convenient location, beautiful park and London cityscape views, and friendly efficient staff! We would absolutely recommend and stay at this hotel again in future.
ANDY C. Solo travelers
United States of America, 24 september 2015
Get park & Paddington in hands, fish & bear palm!

English parks are world well-known for a visit. Paddington station provides fast travel to and from LHR. Most of all, high building hotel provides city or park view is unusual in London. Bus stop....
2nd time check in this hotel. Nice view and service with all rooms of window view, is no compare in London. Parks and bus stops by the streets means convenient for touring and less time for idling in the room. The service is good.
john M. Families with young children
Ireland, 24 september 2015
Good hotel - suitable for famlies

Location, dining, staff, expecially concierge
Alison N. Couples
United Kingdom, 14 september 2015
Proms Trip

Location was very close to tube station and Hyde park. Clean and comfortable
Very comfortable. We only used the hotel as a base, we didn't eat there or use facilities but the room was clean and comfortable and its an appealing hotel
Natchiya J. Families with older children
Thailand, 10 september 2015
The room which i stay was very old.

i paid a lot of fee charge for car park that it was very very expensive. i booked 2 rooms but the other room got the fruits and 2 bottle of water while my room didn't have anything. it was funny.

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