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Vrhunsko



od 741 ocen
  • Stanje/čistoča hotela: 9,4
  • Infrastruktura 8,5
  • Lokacija 9,5
  • Udobnost/standard sobe: 9,3
  • Storitve osebja: 9,4
  • Kakovost glede na ceno: 9,3
  • Hrana/postrežba: 8,5

Nita D.
Indonezija
13 november 2013
A very pleasant stay..!
Bed, bath and staffs
We rent 2 types of room and one of it is the family room. We arrived from Sapa on that day around 4.30am and we were unable to check in yet however the staffs offer us shower, coffe and even breakfast. There are easy access of internet in lobby so it's easy to kill time. We were permited to check in early around 10.30am after the room is ready. The room is in moderate size for 3 and it has wooden floor and balcony. But the amazing part is the bed and the bath. The bed is super comfy and the bath has shower jet with 3 modes of spray. I would want those at home.. The room is very clean and well decorated with flowers. There' a fruit plater every day and laptop in room is available for use. This is the first hotel which make me feel like going back to bed when I'm on vacation. I literally look forward to get back to hotel to enjoy the shower n bed. The staff is really attentive to your need even without you asking. I was picked up late for my trip to Halong, the staff always checking on our needs and help us call the travel agent and follow up for us. On our last day there's a thank you note with some traditional cakes which are very yummy. Their attention to detail is really make a big difference. I look forward to stayy at this hotel again and definitely recommed this hotel to my friends..

Cheong C.
Malezija
12 november 2013
cozy, quiet, comfortable
cozy, quiet
a welcome drink makes us feel touched. overall design of hotel is impressing and the staff is so friendly and attentive

Nita D.
Indonezija
09 november 2013
A very good hotel
Bed, bathroom and staffs
We rent 2 types of room at Meracus, one of it is this superior room. We stayed only for few hours before we depart to Sapa. When we arrived, the staff was expecting us already and our room is right away ready. They even turn on the aircon to make the room directly comfortable when you first enter it. It really easy to tell that the staff and the management of this hotel is really attentive towards their guest. The room space is sufficient for 2. Very clean and comfortable. There's laptop in the room for guest to use and there is fruit plater provided. The bed is very very veryyy comfortable. The bathroom is something you may look forward to use. Try this hotel and you'll know what I mean. I will definitely recommend and use this hotel again when I travel to Hanoi.

SURENDER S.
Indija
07 november 2013
EXTREMELY FRIENDLY HOTEL IN GREAT LOCATION
FIRSTLY ,

Gerard H.
Združene Države Amerike
07 november 2013
My stay was short. Little time in hotel. Complet
Staff. Cleanliness. Location
Very nice. Have stayed there many times before. Will upgrade to a larger room next time. This one was fine but just too small.

XIAOLANG W.
Kitajska
05 november 2013
excellent staff and good location
Staffs are extremely helpful and have good imitative to assist. Location is good, very close to the night market and the lake. Superior room is a bit small but welcome fruits are nice.
Staffs are extremely helpful and have good imitative to assist. Location is good, very close to the night market and the lake. Superior room is a bit small but welcome fruits are nice. I booked the ticket to Ninh Binh in a random Sinh cafe travel office and the bus didn't come in the second morning, staff help me to contact the agency and the bus showed up eventually. Reason of this delay is that the travel agency forgot us! How incredible it is! It turned out that the Sinh cafe travel is the fake one while Sinh cafe tourist is the real one. I should have asked the hotel to book for me as they got very good seats for us for the water peppet show.

Daisuke S.
Singapur
05 november 2013
Very kind Staff with nice location for shopping
Staff was very kind. Located in City. Nice and Cute break first.
It was my first time to visit Ha Noi and this hotel was suggested by my friends since my purpose staying Ha Noi was looking around the city and shopping. This hotel was located in central city surrounded by many small shops and very convenience to go for drinking. Staff was also very kind all time with nice smile. I felt very good. However only one problem I had was that I could not flash toilet and shower in the morning for a couple of hours. I heard it is sometimes happened. If it is true, maybe need to develop this area. Overall, it was nice enough to stay and relax myself. Thank you.

POO L.
Velika Britanija
21 oktober 2013
A very enjoyable stay
Convenient location, clean rrom and attentive, helpful and friendly staff. Varied menu for breakfast

Benjie D.
Filipini
20 oktober 2013
Great bang for the buck!
Great staff, great location and a good breakfast/

Renee S.
Združene Države Amerike
19 oktober 2013
Exceptional service - clean and comfy hotel
staff service; internet included (and laptop in room!); good central old town location
We arrived late and were greeted very warmly by the front desk who spoke excellent English. A welcome drink was offered as well as cool towel, which was a really nice touch. The room was very clean and comfortable - small, but that was to be expected in the old quarter area of Hanoi. Internet access included as well as breakfast. The staff couldn't be more helpful. Really enjoyed our stay there and would highly recommend it.