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Vsakič, ko se Agodina stranka odjavi iz hotela, ji pošljemo e-sporočilo s o, naj napiše oceno svojega bivanja. To je edini način, da se oddajo ocene. Vsako oceno mora nato pred objavo na Agodinem spletnem mestu odobriti naša ekipa, odgovorna za vsebino. Zato so VSE Agodine ocene, za razliko od nekaterih drugih potovalnih mest, preverjene in resnične.
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Novotel Surabaya Hotel

Jl. Ngagel 173-175, središče Surabaye, Surabaya, Indonezija 60246 (Prikaži zemljevid)

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Območje središče Surabaye Število sob: 209
Brezplačen Wi-Fi

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Dobro

7,4

od 1264 ocen

Kakovost glede na ceno:
7,5
Lokacija
7,2
Storitve osebja:
7,5
Stanje/čistoča hotela:
7,5
Udobnost/standard sobe:
7,7
Hrana/postrežba:
7,2
Vse ocene (1264)
Razvrsti po:
Anze B. Pari Slovenia, 1. november 2011
Enkratno

Dobra lokacija, zelo prijazno osebje
10
Osebje izredno prijazno, sobe super, hrana odlična, bazen velik, hotel ima lasten welness center. Najboljši hotel, kar sva jih obiskala.
Am. F. Družine z majhnimi otroki Indonesia, 30. december 2014
Not Bad

Good pool, park amd facility
6
Not too god, but not bad, i booked room family suite with 2 rooms, unfortunately, below my expectation, Hotel gave an apartment unit to me. with 2 level, 1 room at downstairs, and 1 room upstairs, it was a problem for me, whih i expect side to side room, cos i was traveling with young kids (all under 6 years). The room also lack off support facilities such as fork, spoon, plate ,etc. It's hard to find some place for dine from hotel location.
Niyi A. Pari Australia, 27. december 2014
Nice dinner music, but infrastructure is ageing

Customer service and music
7,7
It was a fairly comfortable stay. My hotel room was in the basement, which was pSt many leaking structures. The hotel is tired and needs a substantial renovation. Dinner was good, especially the mushroom soup and accompanying live music
Ilham S. Družine z majhnimi otroki Indonesia, 27. december 2014
Great Location, Beautiful Design but Disorganized

It has very good location, beautiful architecture and superb room conditions & layouts
7,7
It is a pleasant hotel, great facilities but I felt the staffs were a bit disorganized. It was perhaps because the hotel was packed with guests. The breakfast buffet was a nightmare. Lack of authority from the hotel management to take charge on the incoming and outgoing guests. The results: lack of tablewares, not enough glasses, staffs were always unavailable and looked very occupied. Maybe the hotel management needs to add more resources on this department.
Diarna R. Družine z majhnimi otroki Indonesia, 25. december 2014
Nice & wonderful hotel

Great swimmingnpool, nice garden and clean
7
It's very nice hotel, but with very expensive rate, because it excludes the breakfast.
Andar S. Poslovni potniki Indonesia, 25. december 2014
Best Possible Hotel Nearby Airport dan City

Room, Location, Comfort
8,7
Hajjah S. Družine z majhnimi otroki Singapore, 19. december 2014
Nice Hotel

Nice Hotel, Great swimming Pool, Widespread of Food
8
The Hotel is nice. Booked 2 rooms and request for connecting room however was told that there's no connecting room. They gave 2 rooms however was far from each other. Swimming Pool was great. The food has a wide range. The dinner buffet was awesome especially from Wed to Fri as they have a BBQ dinner. Overall enjoyed staying the room.
Farzilah R. Skupine Malaysia, 14. december 2014
Value for money

Velue for money, clean and great location
7,7
we stay only 1 night at this hotel. Its a clean hotel with a great view of swimming pool. Food a nice and value for money. Room are big with king size bed. Sexy toilet and super clean. Unfortunately the service in this hotel was super slow. I have called restaurant for a cutter to cut fruit no one answer my call. so on the next day I have called again for a same request, this time there is an answer but its take almost 25 minute for the staff to come to my room. Novotel really need to improve their 4 star service.
Yvette C. Družine z majhnimi otroki Australia, 11. december 2014
Don't order cocktails ! They can't make them

Pool / bedroom / taxi availability
7,7
Min J. Poslovni potniki South Korea, 9. december 2014
excellent staff performance

hotel condition, staff performance, room comfort
9

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Ocene strank - Novotel Surabaya Hotel, Surabaya

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