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Fantastično 8,2
temelji na2760 ocenah

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Fantastično



od 2760 ocen
  • Stanje/čistoča hotela: 8,6
  • Infrastruktura 7,3
  • Lokacija 8,6
  • Udobnost/standard sobe: 8,4
  • Storitve osebja: 8,2
  • Kakovost glede na ceno: 8,0
  • Hrana/postrežba: 7,4

Agnes T.
Malezija
16 januar 2016
good
clean
good

Chee T.
Malezija
09 januar 2016
Worth to stay
Location. Large room. Nice gym and Pool
Good location and love the gym room and pool area. Breakfast was good. Overall nice hotel in Kuching and value for money

zulkefli R.
Malezija
08 januar 2016
conveniance location
location, price, cleaness
Easy excess to local attractions and food stalls. During my stay the sauna & steam room under maintenance and only jaccuzzi is in operating.

Cheng P.
Avstralija
08 januar 2016
Cleanliness is a major concern
Location. Staff friendliness
When we checked in, the dirty plates and glasses from the previous stay was still left at the front hall way. The corridor carpet was dirty and did not seem to have been vacuumed. The bathroom floor was never mopped and cleaned.

Kenneth A.
Singapur
04 januar 2016
Many amenities missing
cleanliness, polite staff, location
The room was missing many basic things like bedroom slippers and toothbrush and toothpaste

Jun L.
Malezija
03 januar 2016
Expected more, but satisfied.
Undeniable cleanliness, comfortability and contentment.
Definitely the best in kuching from the perspective of hotel room. Was expecting more for the exquisiteness of design especially for the pool area, but turned out that it was not well maintained. Undoubted comfortable stay, big shower room with bathtub, TV with lots of shows etc. Hotel connected to a quiet shopping mall, suitable for a leisure walk for couples after having dinner at topspot seafood food court nearby. Stayed in January 2016.

HAMSIAH S.
Brunej
03 januar 2016
5 star means perfect
the pool really big, dining superb and good environment
Firstly i look for the cleanliness, look fine but along the corridor to the room it seem no one clean it dusty n i keep on sneezing why you better check it out. secondly inside the room i found broken lamp shade seems no one cares. overall i can rate this hotel as 4 star hotel.

QIN J.
Malezija
02 januar 2016
not worth the money
location, excellent chinese restaurant, lively lobby
2 of the lights in the room are not working, as well as Tv remote control. The technician took a reasonable time to fix the problem, which is good. I requested for a non-smoking room, but upon entering it, there was a significant smell of burned cigarettes lingering in the room. The twin single bed is so small, unlike other 5 star hotels which offers super single or even double beds in their twin rooms. Same goes to the bathroom, as it is not as clean as other 5 or even 4 star hotels. The corners in the shower have stains all over, as well as the toiletbowl. However, the bathroom is really huge, which is nice. I also could not find the in-room dining menu in my room, so I requested for it, but it never came. I only stayed for two days and one night and during the first day, I spotted socks and used tissue near the elevator. When I checked out the next day, the sock and the tissue were still there. I had breakfast at Puzzle, and the chefs plus the waitresses are not friendly and attentive at all. I requested for kolo mee with chicken only, he insisted to put other ingredients too. Another guest wanted kolo mee with prawns, the chef laugh at him saying that there is no such thing as kolo mee with prawn. I do not understand why is it such a trouble for the chef to just put the prawns on it, as it was displayed openly anyway. Another chef at the egg station also has bad attitude while serving the guests. Instead of serving guests with smiles, she served us with frowns, until the lady before me cannot hold it anymore and said to her 'sabar okay, sabar'. It is as if we are begging for food in a canteen or something, we totally felt unwelcomed and unappreciated. Another thing, the room access card is super troublesome, maybe because they use it over and over again even when the card has started to peel off. The first time, we could not access the lift. So we changed to the blue card, but then the room is not accessible. Altogether,we had to go to the receptionist 3 times.

Titus J.
Malezija
02 januar 2016
Nice room
Breakfast was expensive
Good

AZRY T.
Malezija
01 januar 2016
Great Stay
Clean rooms, great location, good staff
Overall great because we got upgraded to an executive suite.