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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonezija 60256 (Prikaži zemljevid)

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Območje Mayjen Sungkono Število sob: 368
Brezplačen Wi-Fi

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Odlično

8,3

od 253 ocen

Kakovost glede na ceno:
7,8
Lokacija
8,3
Storitve osebja:
8,4
Stanje/čistoča hotela:
8,5
Udobnost/standard sobe:
8,6
Hrana/postrežba:
8,3
Vse ocene (253)
Razvrsti po:
Anil P. Poslovni potniki United Kingdom, 12. december 2014
a very good hotel

staff, location , speedy check in amd check out.
7,7
Very good stay, the hotel has an excellent health suite with all facilities very good. The room was good but required air, it smelt of dampness. The check in and check out was speedy and efficient. The Rosso restaurant was excellent with great menu. Definitely recommend this hotel but the room prices were quite considering hotel prices in ASIA generally are lower
Lukas J. Poslovni potniki Indonesia, 11. december 2014
Shangri La surabaya. Not as nice as before

Friendly Staff, Hospitable, Nice amenity
6
The room are quite old. Need new refurbishing to keep standard like other competitors around. Hard to get around. Need transport. Quite congested area.
Lukas J. Poslovni potniki Indonesia, 9. december 2014
Shangri La surabaya. Not like old times

Staff good, Service good, Big rooms
7
Old stinky old room smell. Need renovations. Pricy for the standard.
Faizal R. Poslovni potniki Malaysia, 9. december 2014
Old style shangri-la

Luxury but old looks
7,3
Room is spaciozs, but old looks. Food is just ok
Juliany J. Družine s starejšimi otroki Indonesia, 8. december 2014
Nice Hotel, Friendly Staffs, Food is excellent

Location is closed to Mall, Excellent and friendly staffs, lots of facilities
9,3
Very satiesfied....
Koohyun Y. Družine s starejšimi otroki South Korea, 22. november 2014
So so

Friendly staff members
9
Tony C. Poslovni potniki Malaysia, 20. november 2014
The Hotel

The room spacious size ; the staff friendliness ; The comfort of the beds and pillows
7,3
It has been as usual very relaxing and good experience. However the F & B division is another matter. The Chinese restaurant food was acceptable but nothing exceptional.The room was humming with mosquitoes, that we had to request for a standing fan to help drive the mosquitoes away. The breakfast was poor. The quality of food and selection were poor for a 5 Star hotel. The service was even poorer, where trays at the serving counters were often left empty until notified by customers. Coffee or tea top ups at the table was non existence, unless repeated calling to the waiters. The 5 Star rating for Staff Performance is for the Reception, Concierge and Bell boys counter, not the F & B.
Tabita M. Skupine Indonesia, 10. november 2014
Nice hotel on west Surabaya :)

food, service, cleanliness
8
shangri-la food was so good. Cake was so delicious also. Bed was comfortable.
Breton J. Poslovni potniki France, 6. november 2014
Excellent stay

friendly and efficient staff, location
8,3
Very good stay and value for money. Staff is attentive and very efficient. Perfect location. Will definitely return.
Breton J. Poslovni potniki France, 5. november 2014
Nice Hotel and good value for money

Location, Service, value for money
8
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location

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Pohitite – omejena razpoložljivost!

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