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Fantastično 8,6
temelji na248 ocenah

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Fantastično



od 248 ocen
  • Stanje/čistoča hotela: 8,3
  • Infrastruktura 7,4
  • Lokacija 9,2
  • Udobnost/standard sobe: 8,5
  • Storitve osebja: 9,0
  • Kakovost glede na ceno: 8,6
  • Hrana/postrežba: 7,9

JOSE A.
Španija
16 september 2015
sophisticated scam in halong bay and dreadful good
Lake views from top rooms, breakfast buffet super
A nice place at good price, spoiled by a scam at kayaking in halong bay, when I was getting out of the kayak, the man «helping» me tapped my sports cam to fall to the water. He immersed to rescue it and so he did, but hid the camera asking for a bunch of dollars because it was very deep. The guide from the tour company helped him negotiate rescue. The cam recorded all, check next days in YouTube. Besides we payed a big car to the airport at 6am but provided normal one. Picnic breakfast was also an insult. The hotel should change their company for trips, imperial cruises, avoid them, the camera thing was quite ugly and annoying to say the least.

Vinh N.
Velika Britanija
07 september 2015
Londoner
Staff and decor
Very good

Octavia W.
Nova Zelandija
23 avgust 2015
Great staff who work really hard!
Location, view, staff
Fantastic staff who really worked hard to ensure we had a good stay. On the day we checked out, my mum was unwell, the staff were very apologetic that they couldnt extend the check out time, so my mum sat in thr nice cool foyer while the staff brought her cups of tea and fruit. Really sweet of them :)

adrian C.
Nova Zelandija
12 avgust 2015
Lovely small hotel
Location view staff
Great stay best location quiet but in old quarter fantastic staff

Mai D.
Vietnam
27 julij 2015
Comfortable stay
Adequate room facilities, nice view, convenient location
This is our second time staying in this hotel. We booked a Deluxe lake view room and we were given the room on top which we have to go up 1 floor by staircase, however the view to the lake is quite nice. We were expecting a bathtub like the other Deluxe room on lower floor but it was unfortunately equipped with a not-so-nice shower. Overall, we still had a pleasant stay in the hotel and we were allowed to check out late.

samuel S.
Indonezija
21 julij 2015
the rroom with balcony
The location is very strategic. The balcony room is lovely with a tree in front.

Tarida R.
Tajska
19 julij 2015
good hotel
good room clean hotel good staff
fantastic

Syrita N.
Velika Britanija
11 julij 2015
Backpacking Family
Location,Staff and Tours
It was good for the price. Even though you are right in the thick of the city with the hustle and bustle of the traffic you can not hear it from your room. The city view rooms are better than the lake view as you had a balcony and the lake view was not that great.

Alexandra D.
Francija
29 junij 2015
Perfect location to visit old city
location, staff, clean

Jeffrey G.
Združene Države Amerike
20 junij 2015
My thoughts
Location, view, staff
It was a nice experience. The staff was very accommodating and was able to assist with my requests during and prior to my stay. The location is great in the old quarter and clean nice room with a great view of the lake.