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Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Mayjen Sungkono, Surabaya, Indonezija 60189 (Prikaži zemljevid)

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prej : Somerset Hotel

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Območje Mayjen Sungkono Število sob: 432
Brezplačen Wi-Fi

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Dobro

7,3

od 530 ocen

Kakovost glede na ceno:
7,2
Lokacija
7,6
Storitve osebja:
7,3
Stanje/čistoča hotela:
7,2
Udobnost/standard sobe:
7,4
Hrana/postrežba:
7,2
Vse ocene (530)
Razvrsti po:
Antanius W. Skupine Indonesia, 14. oktober 2012
Hotel dekat pintu toll masuk surabaya

tidak ada fasilitas yang menarik, standar hotel normal
6,7
Front office yang ramah, Bell boy rajin, layanan room service cukup cepat
Fanny W. Skupine Indonesia, 16. julij 2014
Very nice hotel, clean hotel, staff were friendly.

Clean room, centrally located, comfy bed
9
Agnes L. Poslovni potniki Indonesia, 16. julij 2014
Not What I Expected

Old hotel, not well maintained but friendly staff
5,7
Room is not what I expected from this hotel. It was good size, bed is also good size however they can pay more attention to the details. Bathroom was run down and small. Plumbing doesn't work well. Uncomfortable pillows and sheets were stained. AC wasn't working properly, room temperature went to 26.5 even after setting the thermostat to 22.
Christopher K. Pari Indonesia, 13. julij 2014
Nice Stay

Staff are friendly and attentive, near several good restaurant, and easy to access from airport
7,3
Overal is a good stay. The closet in my room suddenly broke down, but they have change my room immediately to a better room. They even upgraded my room to a deluxe
Budi G. Poslovni potniki Indonesia, 12. julij 2014
Nice

Nice city hotel
6
Nurhisham O. Poslovni potniki Singapore, 25. junij 2014
BUSINESS STAY

BIG AND CLEAN ROOMS, EXCELLENT STAFF SERVICE
8
Generally, it is a nice hotel. Rooms have been refurbished, but the WC needs a bit of better upkeeping.
Jim L. Poslovni potniki Indonesia, 14. junij 2014
It was a short stay, but it was good

close to the airport, easy access, food stalls nearby
6,3
I had no problem staying at the hotel since this is not my first time staying there. the only issue i had on this particular trip was i had to wait for more than 30 minutes just to get myself checked in.
Stefan J. Poslovni potniki Sweden, 13. junij 2014
Hotel Somerseth is a good and well known business

Location, Location and location
7,7
It was good. I stayed only one night this time but I have been a regular customer since 2006 even if I didn't book via Agoda earlier
Pujihasana W. Pari Indonesia, 8. junij 2014
Can't sleep AC not working properly

Location, fast check out
5,3
The room, towel, etc is not as what four stars hotel should be with that price. AC is not working properly, the room was warm and I can not sleep until about 3-4am. Means maintenance and equipment checking was not done properly
Allan A. Poslovni potniki Indonesia, 4. junij 2014
very dissapointed

food, internet
3
the shower is very bad. the distance between the wall and curtain is very close. people can not move to have proper shower. the shower tub is very slippery. dangerous. the bath room floor never been clean. the room is smell fungus. no complain form on the room, while the reception wants us to write on the form but no form. they always try to sell double bed instead of king size bed. not value for the money.

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