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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Tajska 83100

Najnovejše ocene uporabnikov

Izberite tip gosta

 

Fantastično

8,3

od 3941 ocen

0 ocen v slovenščini

Kakovost glede na ceno:
8,6
Lokacija
8,3
Storitve osebja:
8,4
Stanje/čistoča hotela:
8,5
Udobnost/standard sobe:
8,3
Hrana/postrežba:
7,4
Vse ocene (3941)
Razvrsti po:
Adrian S. Pari Singapore, 26. maj 2016
Relaxation
6
Hotel is conveniently located, food and shops are just minutes away and the beach too. Btw be very careful as in my opinion the wave is too strong for swimming. The breakfast is ok nothing great. During our stay from 22nd to 26th May the power went off and on immediately a few times and i thought this was quite normal as i encountered it at the some restaurants too. On our last morning, heavy rain and howling wind in the early morning, then blackout around 7am and it came on only around 11am. I think this is not acceptable as the hotel should have some from of backup generator. But i do note that not the whole hotel suffer the same fate, bcos the lower floors and lobby are fine. Having said that, very high chance i would stay here in my next trip. Nice view, nice pool and very clean which is my priority.
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Andrew K. Pari United Kingdom, 19. maj 2016
Good stay again
6
Pool access Is recommended
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Eileen L. Skupine Singapore, 10. maj 2016
2nd stay
5,7
Love that it's on the hillside so it's away from the streets. Booked both a standard and a pool access room. Both were nice and clean. Only problem we had was the slow drainage in the shower. The hotel is not big, but it does have a little of everything, spa, restaurant, bar. The staff works hard, esp transporting people up and down the hill. Install more elevators?
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Phubet P. Pari Thailand, 27. april 2016
Good
6
Very Good
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Maria F. Družine s starejšimi otroki Denmark, 21. april 2016
Good hotel
5,3
Good hotel with a great location. A bit uphill with the last part quite steep. Large rooms
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Shirley L. Pari Singapore, 21. april 2016
Nice and quiet place
4,3
The hotel is very clean and nice. But do request for low floors as you will have to take a second lift to the higher level. The hotel is that it is up a slope. So if you do not have a transport, you have to climb up and down the steep slope. If you need transport, the hotel can provide rental. The price of a motorbike is 250 baht. You have to either put a deposit of 3000 baht or a passport. Only issue with the transport is the timing to return is very very inflexible and the hotel staff on duty didnt provide much assistance to help me contact the rental company when its time to return thr vehicle. I had to ask them repeatedly to call before they picked up the phone reluctantly.
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Linda G. Pari Sweden, 20. april 2016
Perfect holiday!
6,7
Great hotel and Great Staffan! Makes you feel welcome and taken care of! IF it is anything, they can arrange an fix!
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Suntorn P. Pari Thailand, 15. april 2016
Location, Room, View is very dood.
5,3
Good
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Peera K. Pari Thailand, 14. april 2016
Unexpectedly great
6,7
Helpful, nice view, good breakfast, big room, reasonable price. I sure will be back
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Page S. Pari United States of America, 13. april 2016
Would have been a good hotel experience if the roo
5
We liked the location of this hotel, and the design of it - it was close to both the Kata beach and the Kata noi beach (which was nicer). we loved having our private balcony. The room was nice and big - HOWEVER, it was very dirty - there were bugs found the moment we got to the room, in multiple places. The floors were dirty too and there were mosquitos in the room. We asked the concierge if we could switch to a new room because we were bothered by the bugs in the room but were not offered one because all the rooms were booked. They sent a roomboy to spray the room but that stunk up the room and still didn't solve the problem. The hotel halls also had bugs and insects and lizards.. we were not comfortable at all because cleanliness should not be a problem at a 4 star hotel. Not only were the rooms not clean, but the pool also did not have chlorine. If it did we would have had a much better experience. Next time I would probably try a different hotel in the area which has a higher cleanliness rating because that's what I think makes me comfortable during my travels and vacation the most.
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