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Smana Hotel Al Raffa

Mina Road, Next to New Gold Souk, Bur Dubai, Dubai, United Arab Emirates 49789 (Show on map)

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Formerly : Rio Hotel
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Area: Bur Dubai Number of Rooms: 108

Recent customer reviews

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Pleasant

6.6

based on
91 reviews

Value for Money
7.0
Location
6.6
Staff Performance
6.5
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
7.0
Food/Dining
6.0
All reviews (91)
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Said K. Business travelers Oman, September 20, 2013
Nice staff,i want stay again on this hotel.

Nice staff,Nice treat ,good room.
6
its wonderfull hotel,friendly staff, good parking , good few and close to market.
Ahmed N. Couples United Arab Emirates, August 21, 2013
Ok. just for 1 night only

Not that bad
4.3
Staff is ok, although the guy in the parking area afternoon shift is kind a rude. You dont feel privacy. But you can go for one night in case of emergency
Fahad M. Couples Pakistan, August 17, 2013
Nice but noisy

Lcation, car park & price
6
Its an average hotel with basic amenities, rooms size & wash room size are also reasonable for the price that you pay. No free Wi-Fi & the worst thing is it gets terribly noisy if your staying on first floor from evening 6 pm till 3 am. Day shift front desk promised to changed the room, however night shift front guy desk guy was very rude & refused to do so.
Aamir K. Families with young children Pakistan, August 10, 2013
horrible stay

there is nothing to mention except night clubs
2.7
Tara L. Couples India, May 25, 2013
Great price, comfortable room

Good hotel, good facilities and well maintained
8.7
Enjoyed my stay at the hotel because it had all the facilities ranging from restaurant, coffee shop, all night cafe, disco, and many other things. The hotel had everything one can need so you don’t have to go outside the hotel. The hotel had excellent service. The TV was good and the bed was comfortable. Moreover, the rooms and the bathroom were clean, well maintained and presentable than other hotels.
Arnold R. Couples Philippines, February 23, 2013
Disappointed

Nothing to mention.
3.7
Walid E. Solo travelers Egypt, February 16, 2013
not bad

not bad
6.7
room is big i was promoted to 1 bed room for same price but the room fcilities is very old need renovation
Miroslaw W. Solo travelers United Kingdom, January 7, 2013
Noisy hotel with people shouting through the night

plenty of parking space
4.3
Very noisy hotel. Indians talking to each other with open doors and screaming in the corridor at any time of the day or night. Do not go there if you are planning to rest a few hours at night. Loud door banging wake you every few minutes. Breakfast absolutely awful, hardly ever the basics were there, such as cups, milk, cutlery. Bread was old. But they would remember to ask you for your room number and then chase you for paying for breakfast. Wireless not complimentary. Gym equipment broken and not working. It should be a one-star hotel rather than three.
Hotel Feature Tip: Avoid staying in this hotel, unless you are a loud Indian without manners and any regard for other people and you like cockrouches.
Khalil F. Couples Lebanon, January 6, 2013
great location

selling points
5.3
Services charges were uninvited. Hotel rooms didn't have hot-water kettle available that we could use to make coffee for ourselves. Instead besides tea, hot-water was also available at additional charge. The receptionist though were welcoming but couldn't provide much guidance about going about exploring Dubai. We had to do that on our own or with help from friends
Shafiq R. Couples Afghanistan, December 16, 2012
Lovely

good
8.7
the hotel is in good location near the Computer Market and Gold Sok and very quite place for rest and enjoyment
Nightlife Tip: it is quite room , kind staff and very friendly environment

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