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Smart Hotel

Jl. TG. Karang No.2, Thamrin, Jakarta, Indonesia (Show on map)

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Smart Hotel Jakarta - Interior Smart Hotel Jakarta - Restaurant
Area: Thamrin Number of Rooms: 69
Free Wi-Fi

Recent customer reviews

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Pleasant

6.3

based on
1523 reviews

Value for Money
6.6
Location
8.2
Staff Performance
5.9
Hotel Condition/Cleanliness
5.9
Room Comfort/Standard
6.0
Food/Dining
5.3
All reviews (1523)
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Robert L. Solo travelers Canada, February 20, 2014
Cockroaches, bedbugs.

central location.
2
Room on floor 5 infested with bedbugs and cockroaches. When i complained to the staff they just laughed and handed me a can of bug spray with a knowing look. At least the internet worked in the first room. The staff made me pay to upgrade to a roach free room, which was ridiculous, but i was too tired to argue. Bedsheets were stained, dust and dirt piled up in the corners of both rooms. Hallway carpets and walls in the hallways on both floors were filthy and stained. Breakfast buffet in the American Grill was pathetic, with extremely poor selection and poor quality. Agoda should not even allow such a dump to advertise on their website. I will complain further to Agoda, but i am still traveling and have not had time yet. A modest effort to clean the hotel up would pay big dividends
Maulana I. Business travelers Indonesia, February 18, 2014
filthy hotel

centrally located, close to shopping mall
5
First time got here is the air stinks. The floor makes strange sound. The bedding set and towels are torn
Indira M. Groups Indonesia, February 17, 2014
not recommended

cheap, located in central jakarta
6.3
i was asked for towel changing, and it takes so long to deliver to my room, they said they were busy, until i get really angry, called and ask where is it, because im going to collected by myself.
Sherly P. Couples Indonesia, February 16, 2014
good location and the price fair

small room,fair price and location ok
6
Soo M. Couples Malaysia, February 15, 2014
Value for money

Good location, easy access to transport, friendly
7.3
5 minutes walking distance to menara BCA, Grand indonesia, 10 minutes to Plaza Indonesia, really great location, easy access to public transportation, lousy breakfast, spagethi and vermicelli were ok, not very clean sheets and smelly towels, friendly staff.
Srdjan L. Couples Montenegrin, February 15, 2014
For me, it was so bad experience with this hotel.

Only location, nothing else.
3.7
Not good.Room so old and dirty,door not good for lock, I must try many times lock my door...i was so disappointed, and for sure never again.
Bengleong T. Couples Malaysia, February 10, 2014
Small budget hotel

Rooms are small
4.7
Shower area very small, in a tiny room. Location was alright
Nor Z. Groups Malaysia, February 10, 2014
a good place to stay in jakarta

easy access to public transport,close to shopping mall and close to the masterpiece of jakarta : The National Monument (MONAS)
8
Low price hotel with good and clean interior..highly recommended
Felix B. Couples Indonesia, February 9, 2014
Good Location

value for money, clean, good location
8
Danguole O. Solo travelers Lithuania, February 8, 2014
Friendly staff, which helped to choose,what to see

Staff, nice room and a good place of hotel.
8.3
It was ok. The staff spoke English, was friendly and helpded to find, where to go and what to see.

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Smart Hotel JakartaSmart Hotel Jakarta - Safety BoxSmart Hotel Jakarta - Buffet breakfast at American Grill RestaurantSmart Hotel Jakarta - 24 hours Executive LoungeSmart Hotel Jakarta - Near from Bundaran HISmart Hotel Jakarta - 10 minutes by Trans Jakarta Bus to National MonumentSmart Hotel Jakarta - Salad Bar American GrillSmart Hotel Jakarta - InteriorSmart Hotel Jakarta - FacilitiesSmart Hotel Jakarta - BuffetSmart Hotel Jakarta - Guest RoomSmart Hotel Jakarta - Guest RoomSmart Hotel Jakarta - Guest RoomSmart Hotel Jakarta - SurroundingsSmart Hotel Jakarta - InteriorSmart Hotel Jakarta - ReceptionSmart Hotel Jakarta - RestaurantSmart Hotel Jakarta - InteriorSmart Hotel Jakarta - Restaurant

Customer Reviews - Smart Hotel, Jakarta

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