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Smart Hotel

167, 28th street. between 76 th & 77. chan aye tharzan township, Central Mandalay, Mandalay, Myanmar (Show on map)

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Smart Hotel Mandalay - Executive Room Garden Balcony with City View Smart Hotel Mandalay - Lobby Smart Hotel Mandalay - Superior King Smart Hotel Mandalay - Superior King Smart Hotel Mandalay - Reception Smart Hotel Mandalay - Superior King Smart Hotel Mandalay - Guest Room Smart Hotel Mandalay - Mini Bar & Tea Facilities Smart Hotel Mandalay - Lobby Smart Hotel Mandalay - Lobby Smart Hotel Mandalay - Bar and Restaurant Smart Hotel Mandalay - Breakfast Buffet
Area: Central Mandalay Number of Rooms: 28
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
606 reviews

Value for Money
7.4
Location
7.7
Staff Performance
8.5
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (606)
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Aravind C. Couples India, September 6, 2014
Comfy hotel, good service(no windows in many room)

Smile and service of staff (Myanmar culture)
7.3
It was ok. They did not give us a double room though it seems they had because they wanted to stick to the twin bed we had booked, saw a receptionist tapping her colleague who was about to offer it and then denying they had a double bed room for same price. Otherwise their service was excellent and very pleasing. $35 is a bit not value for the small room with no windows. I also noticed some mites in my bed not bed bugs and was bit once or twice.
Tien-Ju W. Groups Taiwan, August 24, 2014
wonderful place

excellent performance of everything
9.7
wonderful
Alan W. Solo travelers Australia, August 23, 2014
Excellent midrange hotel

Spotlessly clean, Friendly staff, Location
9.7
This is an excellent hotel for the price.Its spotlessly clean and the staff are friendly and very helpful. The staff arranged an flight to Yangon had a promotion rate which was not advertised on line. The wifi is good and the horizon restaurant is a great view over Mandalay having a beer in the evening. The breakfast was ok. This is my 4th trip to Mandalay. Best midrange hotel so far. The manager makes an effort to introduce himself to all guests and is on hand to resolve any miscommunication problems with guides/drivers. Highly recommend this hotel. T
Jessica H. Couples Australia, August 12, 2014
Good budget option, although room needs reno

Price, location, food
8
Decent budget option with private room/bathroom. Bathroom was in need of a reno, old and water leaking onto floor from somewhere. But room was spacious and bed comfortable. Food was also good and cheap, good location fairly central and walking distance from main market and shopping mall. Staff were very helpful and enjoyed practising their English with us, all in all very pleasant stay.
Andrew B. Solo travelers United Kingdom, August 8, 2014
Superbly Smart

room, breakfast, staff
9.7
The Smart Hotel is for travelers who enjoy clean, comfortable rooms, and a truly excellent breakfast. Add to this; very friendly and knowledgeable staff and good internet(very good TV)connection and you know to book in advance at the Smart Hotel to enjoy your stay in Mandalay.
James R. Business travelers United States of America, August 1, 2014
Mediocre

Nothing really
5
This hotel has a great review, but don't trust it. I don't know how that happened. This hotel is dank, dirty and completely out of touch with its market. The manager does a fantastic job attempting to create a high end service experience, but the hotel is laughable in comparison. The rooms seem like they have been given a wallpaper job and called deluxe. When you actually arrive, they look like a trash heap. The bathroom was poorly equipped, dirty in the corners and overall unsettling.
Merry M. Couples Indonesia, August 1, 2014
Classic Hotel

Clean, Great Service and Good location
7
Pleasant stay, the staff is very friendly, welcomed by the manager on the front office, Terrence made a different to others. Room was clean but the design is a bit improper, looks old with the classic design but not so classic furniture. Breakfast is just OK but for the price paid, its value for money since the service is great. Coming in with a friend met in the bus, the manager immediately offered him the same price after we mentioned him eventhough we booked in Agoda and he walked in. We have night bus on the check out day but with the weather of Mandalay, we need a shower after walking around, and without need to pay, Terrence allowed us to use the bathroom for wash up, for us its beyond our expectation and very glad that we stayed in this hotel.
Ing P. Solo travelers Singapore, July 31, 2014
SMART HOTEL, MANDALAY, MYANMAR

1)Location 2)Friendly Managment 3)Friendly staff
6.7
The hotel location is good, right near the city centre and with easy access to many shops and malls and eateries. Transportation is very easy, as it is in the city centre. Some of the shopping malls are within walking distance from the hotel. The manager is very friendly and helpful; so are the staff. The rooms are clean but small. The buffet breakfast is good.
Clodualdo T. Solo travelers Philippines, July 27, 2014
Good value for money

Friendly staff
8.7
Comfortable
Dirk J. Families with older children Germany, July 24, 2014
pleasant hotel

location,
9.3

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Customer Reviews - Smart Hotel, Mandalay

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